Job Description
[Long Term, Big Impact] Business analyst for product team of innovative educational app company
What is FluentU?
FluentU is an education company (started in 2011) that helps people learn languages with real-world videos like movie trailers, music videos, news, and inspiring talks. (See attached video to learn what the app is about in 30 seconds.) We have a website and a popular mobile app. We’re a profitable, stable company with a long-term focus proudly self-funded. Many people know us through our blog, which is visited millions of times every month.
We offer you:
- the reliability of an established company
- the calmness and low drama environment of a 100% distributed team
- the dynamism and excitement of working on a rapidly improving product (like a startup)
What is this job about?
This is an exciting opportunity to play a key role on the product side. You’ll be working directly with the CEO and founder. Generally the CEO and founder come up with product priorities. Your job will be to:
- understand how the app works holistically (not just frontend design at a superficial level but also backend algorithms and implementation details)
- create wireframes
- think through edge cases
- refine tasks and user stories
- benchmark competitors
- conduct user tests and summarize results
- work with designers who implement the wireframes
- suggest UX changes
- replying to developers about implementation questions
- analyzing usage data to see the impact of the feature release
How we work
- We’re a 100% distributed/remote team.
- All of our communication is text-based (mostly Asana) and we have a low-stress environment.
- We also have a flat collaborative environment.
- We make decisions based on logic/reason. We prioritize communicating clearly.
We’re looking for someone who:
- has a strong understanding of website UX and mobile app UX
- is comfortable comprehensively thinking through scenarios (ie. does not just think about the “happy path”, but considers edge cases)
- has strong communication skills with clear and well-structured messages
- is fluent in English
- has experience creating wireframes and doing user testing
- has a sensitive/keen ear and can understand the implied meaning behind what users say (does not just take the response at face value)
- can do rapid prototyping on the fly based on user feedback
- applies changes or updates based on user feedback and not just gut intuition
- can organize tasks, scenarios, and discussions well
- can work at least 20 hours per week on a regular, long-term basis (depending on your interest and abilities, this could be increased to a 40 hour per week workload).
Please note that this initial job is a 3-5 hour trial to see if there’s a mutual fit.
If you’re interested, please reply with:
- relevant work samples
- description of a few of your most relevant previous work experiences
- your weekly availability (the minimum amount that you can guarantee per week)