EDI Integration Engineer I (Remote)

Description

American Specialty Health Incorporated is seeking an EDI Integration Engineer I to join our Information Technology department. This position will manage file transformations through traditional mapping techniques and with the ASH Gateway tool. This role supports delivery of client and internal reporting including X12 transactions and monitors jobs tied to key reporting, mapping, and file delivery processes. Integration engineers may engage in external calls, new file testing, QA, and other coordination with clients and/or Trading Partners.

Hourly Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $35.79 to $47.50 Hourly Wage Range.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities

  • Maintains existing and develops new mapping across a variety of file types, manages inbound file/data processing, develops new files/reports.
  • Supports development on a range of EDI transactions including enrollment, benefits, claims, and financial transactions.
  • Independently develops mapping and translations between data elements for file feeds.
  • Contributes to the implementation of EDI connections between client and ASH; may assume a lead engineer role for implementations and demonstrates ownership on workloads in production by evaluating error identification/resolution opportunities, continuous improvement, and proactive communication with the trading partners and/or customers to reduce/prevent errors.
  • Creates and/or maintains appropriate systems and process documentation.
  • Assists in defining application and/or process enhancements and upgrades.
  • Supports testing effort by engaging with user acceptance testing (UAT) and assisting in defect resolution.
  • Develops and debugs SQL reports.
  • Executes, monitors, and works with more senior engineers to automate routine EDI jobs.
  • Maintains understanding of general business logic for areas with which the role is most commonly working.
  • Recommends possible improvements in applications.
  • Work independently with minimal supervision.

Qualifications

  • Bachelor’s degree in information systems or business degree or equivalent experience. If equivalent experience, high school diploma required.
  • At least 2 years of SQL Server experience with emphasis on ETL operations.
  • At least 2 years of experience with Python, JSON, and XLST.
  • Knowledge of Visual Studio best practices.
  • At least 2 years of experience with monitoring data pipeline processes.
  • At least 2 years of experience with file transfer protocols i.e., sFTP.
  • At least 2 years 0f experience with QA practices.
  • Advanced-level Excel skills i.e., VLOOKUP, Pivot tables, etc. preferred.
  • Practical experience with ASC X12 5010 Standards across multiple file types in a healthcare environment.
  • At least 2 years of practical experience with third-party EDI mapping and business process tools is preferred.
  • Knowledge of Microsoft Azure, Logic Apps, Azure Functions.
  • Familiarity with HIPAA guidelines and training.
  • Demonstrates creative problem solving and independently solves challenges using critical thinking.
  • Shows initiative and a willingness to work with others to accomplish a goal.
  • Participates in requirements gathering with business owners to understand and document data requirements with attention to detail.
  • Participates in peer code review.
  • Working knowledge of business operations and processes affected by data transformation from one format to another.
  • Models strong analytical and troubleshooting skills with attention to detail and a willingness to work with others to accomplish a goal.

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time with ability to travel within and outside the facility.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

Manager – Crossix Analytics Services

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Crossix Analytics is a business within Veeva dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Veeva Crossix provides most life sciences companies with insights to help make strategic business decisions and drive improved patient outcomes.

Leveraging their knowledge and skillsets, Managers support current clients by delivering insights and analytics leveraging Crossix Analytics Products and Services, sharing best practices, managing ongoing client relationships, and working with a team to execute on the analytics. Successful candidates will possess strong analytics skills, communication skills, and client relationship-building skills and apply that within the Lifesciences marketing space.
What You’ll Do
Inform and advise on Lifesciences marketing decisions leveraging Crossix Data Platform and Products. Work with the team on data interpretation and lead the delivery of insights to clients.
Quarterback of the internal team for your accounts to ensure a successful customer engagement.
Analytical thinking, storyboarding and insights interpretation.
Project management. Results-driven mindset & responsible for navigating and re-prioritizing through obstacles.
Independent presence in client meetings.
Build relationships with partners and clients; serve as a point person.
Requirements
5+ years in an analytical role
3+ years of client facing experience
Demonstrated experience managing projects
Ability to use critical thinking to identify issues or concerns prior to them becoming a problem
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $110,000 – $180,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Technical Customer Service Associate – Mexico – Bilingual (English and Spanish)

Mexico – Mexico CityProduct Support – 204-Support GCS /Full-Time /Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

This role is ideal if you are looking to build a career with a company that has a track record of success and an excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success, and Speed. If you are driven to provide an excellent customer experience and work with software this job is for you!
What You’ll Do
Advise end-users on best practices when using Veeva’s applications
Identify and resolve client issues associated with Veeva’s applications
Build strong and professional relationships with all users of Veeva’s applications
Provide recommendations/feedback on client service improvements and product development
Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers
Maintain accurate records of all email/telephone/chat correspondence related to the role
Requirements
1+ year relevant experience in a customer service role
Effective communication, organizational, and time management skills
Professional telephone manner
Demonstrated competence in standard computer packages (Word, Excel, PowerPoint)
Excellent verbal and written communication skills (Spanish, English)
Ability to quickly understand client requirements and needs and articulate potential solutions
Nice to Have
Fluency in Portuguese
Perks & Benefits
Allocations for continuous learning & development
Private Health Insurance

LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Sr. Information Security Engineer

Description
As a Sr Information Security Engineer you will be considered a technical expert in one or more phases of Information Security engineering. This includes providing design recommendations based on long-term IT/Information Security organization strategy and expertise to mitigate risk and drive business results. You will determine specifications, plan, design, and develop business critical technology solutions, utilizing appropriate engineering processes – either individually or in concert with product team, that will continually support and improve the controls and security posture within our Information Technology Environment.

You will be responsible for the engineering and development function supporting the creation and maintenance of one or more services within Thrivent’s Information Security Program along with the associated architecture and standards that deliver enterprise-wide Information Security services for internal and external customers. The primary focus will be infrastructure security which includes developing, managing, and engineering AV/EDR/XDR, email security, and vulnerability assessment and delivery solutions.

At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, and employees. We are investing in data and technology, using DevOps practices, and building an engineering culture of empowered technical experts. Our technologists are involved in work that includes cloud native development, digital architecture and integration, automation, cloud data platforms, artificial intelligence, and machine learning as well as maximizing platforms such as Salesforce, AWS and Microsoft.
DUTIES & RESPONSIBILITIES:

Ensuring Security

Understand and apply Thrivent Information Security Policies, standards, and processes to ensure the confidentiality, integrity, and availability to Thrivent information and information systems.
Support assigned security technologies in accordance with Thrivent security policies, standards, and SOP’s
Provide assistance with other deployed security technologies and support team members
Support regulatory examinations and internal audits as needed
Provide on-call support in support of assigned Information Security deployed technologies
Ability to understand potential cyber threats and respond appropriately across all IT services, technologies and processes
Designing Solutions

Apply technical knowledge to drive outcomes that are intended to minimize risk
Ability to work and problem solve independently on initiatives that align to the broader information security engineering strategy
Implementing Solutions

Member of team that can work independently, as well as collaboratively with team, in developing core information security solutions for the products that deliver outcomes
Consistent and dependable in delivering core technology solutions that delivers outcomes and meets/exceeds the teams expectations for security, stability, scalability, resilience, etc.
Learning and Applying New Techniques

Shares new ideas and techniques with team
Encourages junior engineers to invest in learning as a part of their job
Collaborating within the Team

Participate in team’s collaboration sessions to provide technical expertise to solve a problem/remove technical roadblocks for the team
Participate in product planning and implementation. Helps team to understand and decompose work
Defining Engineering Standards and Patterns

Contribute to develop engineering practices, templates, and frameworks in collaboration with the team.

QUALIFICATIONS & SKILLS:

Required:

Bachelor’s degree in Computer Science or other technical field or equivalent work experience
7+ years of experience in engineering environments, taking abstract concepts and ideas and formulating a detailed software engineering plan to deliver
5+ years of experience within the information security engineering space
Sound knowledge of systems design concepts that provide security and stability
Expertise in problem-solving and completing complex engineering tasks
Infrastructure security experience (AV, EDR, XDR)
Proficient in cybersecurity best practices and industry standards
Strong interpersonal and collaboration skills
Preferred:

Microsoft Defender security stack experience
Vulnerability assessment experience
Email security experience
Cloud security experience
Financial Services industry experience
Coach / mentor other team members as appropriate
Strong understanding of Windows and Linux operation systems
Proficient in networking, storage, server, and application technologies
We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given.

At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Product Owner

Description

At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, and employees. We are investing in data and technology, using DevOps practices, and building an engineering culture of empowered technical experts. Our technologists are involved in work that includes cloud native development, digital architecture and integration, automation, cloud data platforms, artificial intelligence, and machine learning as well as maximizing platforms such as Salesforce, AWS and Microsoft.

This Product Owner will be part of our Engineering Productivity team. The Product Owner works on a cross functional team to create meaningful and simple experiences for their product’s customers. They own the direction-setting, discovery, and prioritization of customer wants and needs. A PO-I typically is new to the role of Product Owner, and as such likely manages products with limited scope and impact.

The Product Owner role is highly collaborative working closely with several key partners. The Product Owner articulates, translates, and executes the Product Manager’s long-term strategy and vision of the product through tactical strategies and solutions to drive necessary business outcomes. This requires the right alignment and regular, transparent communication to ensure both roles deliver on their goals. Additionally, the Product Owner works closely with stakeholders, end users, and functional and technical team members to rapidly deliver quality solutions to customers.

DUTIES & RESPONSIBILITIES: 

  • Works as a key team member on a cross functional team, responsible for continuous delivery of value to the customer through compelling and empowering customer experiences.
  • Collaborate with Product Manager and stakeholders to ensure work prioritization is aligned with Thrivent’s priorities and overall product roadmap as well as to provide product development feedback and direction.
  • Continuously innovates and evolves the product in alignment with strategic priorities. Is responsible for creating, maintaining, and evolving the product roadmap.
  • Maintain and refine product backlog:  Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy.
  • Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product.  Is available for consultation during agile team planning and grooming sessions as needed.
  • Works with other product teams/owners to align product roadmaps and sprint plans, and to focus on delivering the maximum business value to the organization.
  • Working as a part of an agile team, ensures the team is aligned around similar goals and objectives and attending all team meetings.
  • Engages with customers and users on a regular basis to uncover implicit and explicit needs.
  • Develop and track key value drivers that measure effectiveness of product discovery and overall product performance and communicate these to stakeholders and business leaders on a regular basis.
  • Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.
  • Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps).
  • Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.  ​
  • Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.  Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.  

QUALIFICATIONS & SKILLS:  

 Required:

  • Bachelor’s degree or equivalent work experience
  • 4-6 years relevant business experience
  • Understand fundamentals of iterative development, software development process and procedures
  • Familiarity with principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design
  • High level of organization and attention to detail
  • Passion and understanding of new technology and trends
  • Strong communication abilities to all levels of seniority and disciplines within the organization

 Preferred: 

  • Certified Product Owner or similar certification
  • Experience developing business cases, roadmaps, product execution strategies
  • Ability to prioritize work against enterprise, division, and product strategies. Can effectively communicate rationale and impact for prioritization choices
  • Experience in defining high-quality business requirements and proficient in Agile story writing
  • Experience with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle
  • Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships
  • Demonstrated experience with user interface design and best practices for usability
  • Experience working in large, complex organizational initiatives
  • Advanced skills in MS Office Suite with particular emphasis on Excel and PowerPoint

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.