by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
Bring your Data Management expertise to Parexel’s Strategic Partnerships. Although we work globally, each partnership we form is deeply personal. We are as dedicated to every aspect of our client’s product development as they are – and work closely with client teams in true partnership to understand both challenges and opportunities. At Parexel we are focused on meeting customer and patient needs through collaborative partnership so that we get treatments into the hands of patients who need them most.
As a Manager, Data Management Lead you will have the opportunity to:
- Lead and grow an empowered team of Data Management Leads, providing direct line management support and oversight
- Make an impact on patient data in a range of therapeutic areas by providing clinical consultation to project teams as needed and contributing to departmental and cross functional communications and training
- Use your leadership skills as an account lead for a specific area of the business or client
- Attend Bid-Defense Meetings and business development meetings virtually and/or in person
- Experience work/life balance and flexibility through a home-based position
Required Experience:
- More than 5 years of industry experience
- At least 1 year of Line Management experience or strong indirect management experience
- Proven record of leading project and program teams in a technical/programming or data processing environment
- Robust knowledge of ICH-GCP Guidelines, local regulatory requirements
- Ability to work effectively with and motivate virtual teams
- Strong ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
- Strong communication skills and a customer service focus
APPLY HERE
by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
Typeform is making online data collection more and more conversational, and we’re growing fast. We’re looking for a passionate and inspired Customer Advocate to join us in our Barcelona office. Your mission? Give customers the best support humanly possible. We’re looking for passionate and self-motivated Customer Support Advocate to join our 9 people team working remotely in the US.
Your responsibilities will include:
- Become a Typeform product expert and help both customers and coworkers succeed via knowledge sharing and identifying creative solutions to unique workflow needs
- Utilize Support tools such as the Zendesk to efficiently deliver a best in class customer experience, responding user inquiries via email, instant chat, and social media channels
- Work closely with other teams such as marketing, product, and engineering to provide superior quality technical troubleshooting, training and support
- Championing customer needs internally by providing feedback and communicating customer needs to internal stakeholders
- Develop and maintain long-term relationships with people who use Typeform
- Be a Typeform guru. Train, guide, and inspire users to get the most out of our platform
- Troubleshoot and report issues in the platform, help prioritise them, and craft alternative solutions or workarounds for premium users
- Follow best practices in data collection, tagging, and tracking
- Delight our customers with the best quality answers aiming at pushing the high level standards of customer satisfaction
- Be a team player and constantly provide feedback about new feature requests and pain points
- Help out with other duties in the Customer Care team such as contributing to department level OKR’s
What we are looking for
- You’re currently based in the US
- 4+ years of relevant work experience as a Customer Support Specialist
- Experience supporting customers in a Software as a Service (SaaS) environment (ideally B2B)
- Knowledge of Typeform at end-user level (we’ll turn you into a guru when you join us)
- Outstanding English communication skills, including proper use of spelling and grammar
- Ability to diagnose and solve problems with varying complexity, focusing on the customer’s needs
- Passion for customer service and ownership of the customer experience including comprehensive issue resolution
- Able to self-manage and work independently in a fast-paced, constantly changing environment
- Effective time management including the ability to multi-task, organize and prioritize
- Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
- Organised, self-motivated, and detail-oriented
- Ability to prioritise, multi-task, and perform effectively under pressure
- Team player with demonstrated ability to execute across a cross-functional team
- Demonstrated ability to show empathy and take ownership of customer queries providing the best answers to our users
- You have experience working with these platforms: Customer Support or CRM platforms (for instance, Zendesk or Freshdesk)
- Given this is a 100% remote position, the candidate is expected to have a dedicated place to work from home
These would be great:
- You’ve prior experience in SaaS B2B companies
- You’ve already used Typeform and know a bit about our customers
- You worked with integrations and API
- You’ve worked in an Agile environment
- Availability to work on Tuesday – Saturday shifts or bank holidays would be a plus
APPLY HERE
by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
We’re looking for a hard-working, self-starter to serve as our Data Protection Programs Manager who is passionate about privacy, data security, and emerging technology. You will work on meaningful and mission-critical privacy and data protection projects to protect data and to ensure organizational compliance with laws and regulations. You will have responsibility for ensuring that Everly Health’s data governance practices are robust and are consistent with best practices. This role will report to the Director of Compliance and will work with cross-functional stakeholders in the organization, including members of the product, engineering, legal, security, and operations teams.
What You’ll Do:
- Provide oversight and guidance on privacy-related initiatives, and serve as an internal subject matter expert on privacy laws and regulations including HIPAA, CCPA, and GDPR.
- Support security efforts including SOC2 and HITRUST certifications in collaboration with cross-functional stakeholders
- Oversee the review, revision and approval of Everly Health privacy and security policies and procedures
- Deliver training, awareness and business consultations
- Create/maintain records of compliance (ie: accounting of disclosure)
- Build and maintain data inventory / data flows
- Manage the execution of assessment activities (ie: HIPAA Risk Assessments)
Who You Are:
- Bachelor’s degree required
- Minimum five (5) years direct HIPAA HITRUST Privacy/Security experience, five (5) years of relevant, privacy, compliance or other relevant experience preferably in health care, medical device but other experience in non-health care fields will be considered.
- Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), Certified in Healthcare Compliance (CHC), Certified HIPAA Professional (CHP) or equivalent professional certification is preferred
- The successful candidate will be able to effectively partner with business areas in the development of operational solutions and strategies.
- Highly-developed problem-solving, analytical and prioritization skills.
- Highly effective written, oral and interpersonal communication skills to address a wide variety of sophisticated audiences.
- Demonstrate professionalism, discretion and judgment through sound decision-making to obtain solutions through collaborative efforts with a wide-variety of offices and departments
- Thorough understanding of state and federal statutes, laws and regulations, industry standards, trends and/or regulatory requirements in the expertise subject area.
- Demonstrated critical thinking skills and ability to implement strategic policy recommendations.
- Works well in a complex and evolving environment; remains adaptable to meet the needs of the organization.
- Demonstrated project management skills including determining project scope, creating and managing project plans, facilitating effective team meetings, and completing projects required.
You’ll Love Working Here:
· Venture backed by top-tier firms· The opportunity ahead knows no bounds· Open vacation policy· Employee discounts· Paid parental leave· Health benefits· 401(k)
APPLY HERE
by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
WooCommerce is an open-source commerce platform built on top of WordPress. We believe in democratizing commerce, and making it available to as many people, in as many ways as possible. WooCommerce enables anyone to set up a physical or digital store, to sell products or subscriptions, to sell their time, or just about anything else, pretty much anywhere on earth. As an open platform, we empower an entire ecosystem of developers and builders to provide custom solutions for things we can’t even dream of. Payments are at the center of all commercial activity, and we have a number of exciting products and services in this area.
WHAT HAVE WE WORKED ON RECENTLY?
- WooCommerce Payments brings a hosted, Stripe-powered payment system right into WooCommerce, and integrates it natively. Leveraging our React-powered admin, our own API layer, and a deep understanding of the commerce space, we’re giving payment handling its deserved place in the middle of the WooCommerce experience.
- We work directly with a number of high-profile partners like Stripe, PayPal, and Square to provide first-class payment experiences with their platforms.
- WooCommerce Core is the most popular commerce solution, built for WordPress. It’s the foundation for everything else we do.
- To view more of our recent work, check out our longer product list on Automattic.com.
We are looking for engineers who have production experience with several programming languages. We fully embrace using PHP and JavaScript (ReactJS specifically) and are pushing the boundaries of what’s possible at scale with both. Interest and excitement in using these languages on a daily basis is essential to success in this role.
ENOUGH ABOUT US, LET’S TALK MORE ABOUT YOU. AS AN ECOMMERCE ENGINEER YOU:
- Have expert knowledge of Stripe’s APIs, including those for the Connect, Payments, Checkout, and Billing products.
- Have experience building international payments applications which support dozens of countries, languages and currencies, including transactions with different presentment and settlement currencies.
- Have worked with APIs from leading payments companies like Stripe, PayPal or Square, and are capable of designing and building similar APIs for our own services.
- Have experience with financial services products such as lending, card issuing, bank accounts and insurance.
- Have worked on digital wallets like Apple Pay, Google Pay or PayPal.
- Have integrated risk tools, especially relating to account based or merchant risk, for payments, lending and other financial services applications.
- Are passionate about and experienced in software development; in particular, advanced PHP knowledge, advanced JavaScript knowledge, or interest in building your skills in these areas is a plus.
- Have experience working on large-scale systems. Making them faster, more scalable, and fault-tolerant.
- Have demonstrated experience and interest in systems architecture.
- Are highly collaborative and love participating in code reviews and discussions about architecture, and/or design.
- Are knowledgeable about design patterns and testability; having experience with testing frameworks, performance and unit testing is very welcome.
EXTRA CREDIT:
- WordPress programming experience.
- Experience with modern JavaScript.
- Open source contributions.
- Contributions to programs designed to help underrepresented people enter the tech field.
- Experience collecting and using data to help inform product decisions.
- Good user experience instincts and product design opinions.
SPEAKING OF INTERESTS AND SKILLS, HERE ARE SOME AREAS IN WHICH YOU CAN GROW AND HAVE FURTHER IMPACT IN THE FUTURE AT THE COMPANY:
- Leadership – we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases.
- Learning and development – we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences.
- Architecture – we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them.
- Engineering effectiveness – we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements.
HOW DO WE WORK?
- We’re kind to each other and our users – we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers.
- We work as a global and distributed workforce resulting in a unique way of working built around our creed.
- We offer flexible work arrangements allowing our team members to work when they feel best.
- We open-source! We’re cool with open-sourcing everything except passwords, or secret keys.
- We ship often, deploying many times daily for hosted services, and at least monthly for on-premise/shipped software, with the help of peer code review, continuous integration, and our global workforce in over 70 countries.
- We welcome collaboration, and you can be involved in any discussion across our many communication channels.
These are exciting times at Automattic and WooCommerce. You’ll have a unique opportunity to shape the future of our products. Join us! We look forward to hearing from you.
APPLY HERE
by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
We’re building new ways to interact with WordPress. They’re simple, fast, and highly usable. They’re written in the latest web technologies and are used by millions of people. We want your help to expand our reach and keep our approach fresh.
What have we worked on recently?
- Gutenberg is a new block-level editor with clean abstractions for users, too, not just developers.
- Jetpack is a plugin that brings cloud-scale features to self-hosted sites and our latest addition is Rewind, think git for WordPress sites.
- WooCommerce is the most popular e-commerce platform on the web.
- To view more of our recent work, check out our longer product list on Automattic.com.
We are hiring heavily for teams across all of Automattic. Please highlight if you have experience or interests in the following areas: e-commerce, payments, shipping, CMS, website builders, social media applications, marketing/advertising, marketplaces, and partner integrations.
As a Senior JavaScript Engineer you:
- Are passionate about and have a rock-solid understanding of the core JavaScript language, HTML5, and CSS3.
- Are accomplished at developing well-structured web applications using modern JavaScript tools like React and Redux.
- Have a passion for crafting experiences that users rave about.
- Are able to iterate and ship ideas quickly, within a highly collaborative yet autonomous team.
- Have experience with a server-side language such as NodeJS, Go, PHP, Ruby, or Python.
Extra credit if you have:
- Experience using type safe JavaScript based languages, such as TypeScript.
- WordPress programming experience.
- Experience using containers, Kubernetes, and Prometheus.
- Open source contributions.
- Contributions to programs designed to help underrepresented people enter the tech field.
- Experience and enthusiasm for building accessible web pages and products.
- Data analysis experience, and understanding of how analytics can help with product decisions.
- Experience setting up and customizing JavaScript tooling and build systems.
- If you are most interested in working for a particular product, please let us know in your application!
Speaking of interests and skills, here are some areas in which you can grow and have further impact in the future at the company:
- Leadership – we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases.
- Learning and development – we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences.
- Architecture – we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them.
- Engineering effectiveness – we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements.
How do we work?
- We’re kind to each other and our users – we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers.
- We work as a global and distributed workforce resulting in a unique way of working built around our creed.Â
- We offer flexible work arrangements allowing our team members to work when they feel best.
- We open-source! We’re cool with open-sourcing everything except passwords, or secret keys.
- We ship often, deploying many times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries.
- We welcome collaboration, and you can be involved in any discussion across our many communication channels.
APPLY HERE
