by Ronald Barron | Apr 7, 2025 | Uncategorized
About the Role
Title: Staff Product Designer
Location: United States (remote)
Type: Full-time
Workplace: remote
Category: Design
Job Description:
Apollo was born from open source, with one of the largest and most engaged communities in the GraphQL ecosystem. Today, we power some of the biggest names in tech. We’re seeing tremendous growth, and our mission is to continue providing developers with the best tools and services for building modern applications. Our success is driven by growth strategies, with engineers at the core of everything we do.
We’re looking for a Staff Product Designer who can partner with our product and engineering teams to take our user experiences to the next level. You’ll be part of a company that’s scaling rapidly, making significant contributions that shape how developers use GraphQL to build better software. Your work will be used by many of the world’s most innovative companies.
You’ll collaborate with PMs, engineers, and teammates across Apollo to turn user needs into functional, appealing designs. You’ll own the design process for key projects, working with product managers and engineering leads to define solutions and seeing them through to completion. We value innovative thinking, practical experimentation, and designs informed by user needs.
You’ll build visualizations that help developers understand API schemas at a glance, create interfaces where they can connect APIs without writing much code, and design dashboards for managing schemas, monitoring events, and tracking usage across teams.
So join us and help shape the future of GraphOS!
What You Will Do
-
- Design tools used by developers at companies like Netflix, The New York Times, and Walmart
- Create interfaces that make complex technical concepts actually make sense
- Join a team that’s scaling rapidly as market demand for our technology grows
- Build products that genuinely change how companies build and scale their APIs
Design Craft
- – You understand typography, color theory, layouts, and responsive design- You care about accessibility and advocate for incorporating it into your work- You know how to use a design system but also know when to go outside its bounds- You explore multiple approaches before settling on a direction- You work well with product managers and engineers, and know how to navigate team dynamics
- You have a portfolio showing your work, end-to-end
- You enjoy designing for complex technical products
- You’re skilled at gathering user insights and applying them to your design decisions
- You’re comfortable in Figma and can create detailed design artifacts
- You understand or are curious about how developers think (and making tools that are useful for them)
- You’ve been designing for years and know your stuff:
- You stay connected to design trends and the broader tech community
- You understand how HTML/CSS affects implementation (bonus if you can write some yourself)
- You have strong opinions about what makes a good experience—you can spot when something feels “off” and articulate why.
What We’re Looking For
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- Experience designing technical products for developers, enterprise, or technical users
- Skill with Figma and modern design tools
- A portfolio showing your process from discovery to implementation
- Experience working with product managers and engineers
- Knowledge of HTML/CSS basics
- Strong communication skills
- Ability to independently conduct appropriate user research
Bonus Points
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- Experience with developer-focused products
- Familiarity with GraphQL or API tools
- Some coding ability or enthusiasm to learn
- UX writing experience
- Visual design and branding skills
APPLY HERE
by Ronald Barron | Apr 7, 2025 | Uncategorized
About the Role
Graphic Design Specialist
Remote
Full Time
MORI Associates, Inc.
Experienced
MORI Associates is seeking a Multimedia Designer to provide remote strategic communications and graphics by creating marketing campaigns, graphics and images, and maintaining social media for the Chief Data Office in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency’s enterprise-level contract creating and delivering multimedia and technical communications through the use of the internet, digital platforms, and IT management for NASA’s Office of the Chief Information Officer (OCIO) and Office of Communications (OCOMM). From photographing rocket launches and recoveries, to producing engaging videos, to information technology management, to using social media to share NASA’s message, eMITS integrates services for NASA IT and provides NASA’s communication to the outside world. Come join us in support of NASA’s mission to inspire the world through information and discovery.
JOB DESCRIPTION / FUNCTIONAL RESPONSIBILITIES:
This position will include but not be limited to the following activities:
⦁ Provide graphics to enhance briefings in support of the Chief Data Officer and Chief Artificial Intelligence Officer.
⦁ Collaborate with customer and other team members to conceptualize and execute design ideas.
⦁ Create original artwork for digital image processing.
⦁ Edit multimedia content based on user feedback.
⦁ Establish communication plans and methods of communication using SharePoint, videos, newsletters, and official notices for general audiences.
⦁ Support the Communication Specialist by developing graphics, charts , diagrams, and other materials to simplify complex data for general audience.
⦁ Utilize SharePoint and Teams for storage of materials and communication paths.
⦁ Manage, edit and proof content for various multimedia platforms.
⦁ Maintain collaboration tools such as SharePoint sites, Microsoft Teams channels, libraries, task lists, workflows, and permissions to meet organizational requirements.
⦁ Provide content management support, including organizing, categorizing, and managing content within Microsoft Suite.
⦁ Design and layout eye-catching graphics, images, and icons to enhance the visual appeal of the website and social media profiles.
⦁ Ensure that web content is accessible, Section 508-compliant, adheres to best practices, and complies with U.S. Web Design Standards.
⦁ Continuously update and improve the internal (OneNASA) and external (NASA.gov) website designs based on user feedback and evolving design trends.
Remote, hybrid, and onsite positions the employee bears travel costs to nearest NASA Center for badging and issue of NASA IT equipment.
EDUCATION AND PREVIOUS WORK REQUIREMENTS:
Minimum education – BA/BS in Communications, Mass Communications, Electronic Media, Design, Graphic Design, or related field.
Minimum experience – 8 years
EXPERIENCE/COMPETENCIES/SKILLS:
Minimum Requirements:
⦁ 8+ years’ experience in multimedia design, software, and social media platforms.
⦁ Demonstrated effective oral and written communication skills and ability to determine organizational and analytical skills.
⦁ Generate innovative ideas for graphics to be displayed across an array of platforms.
⦁ Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, etc.).
⦁ Strong understanding of HTML, CSS, and JavaScript.
⦁ Utilize software such as Adobe Creative Suite, Final Cut Pro, and other industry-standard tools.
⦁ Adapt content to suit different platforms and media formats.
⦁ Ability to work under tight deadlines.
⦁ Capacity to work both independently and as a member of a team.
Preferred Qualifications:
⦁ Previous NASA experience.
⦁ Creative problem-solving abilities.
⦁ Excellent attention to detail.
⦁ Ability to work under pressure and meet tight deadlines.
⦁ Good organizational and time management skills.
⦁ Strong communication and interpersonal skills.
⦁ Ability to receive and implement constructive feedback.
⦁ Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, One Drive), and SharePoint.
APPLY HERE
by Ronald Barron | Apr 7, 2025 | Uncategorized
About the Role
Title: Business Analyst
Location: US
Work Type: Remote
Time Type: Full time
Job Type: Employee
Job ID: R26878
Job Description:
The Business Analyst will function as an interface between business owners and IT project teams to identify business requirements and translate these into functional design specifications. Project Management skills are required as sometimes required to play both BA and PM roles on smaller projects.
Essential Duties
- Proficient in documenting requirements, writing use cases, and creating functional design specifications. Work with IT development teams and other departments to gather requirements for the development of applications and projects.
- Experience gathering and documenting system requirements. Gain sufficient understanding of various IT applications to translate business requirements into functional design specifications.
- Contribute to project teams including assistance with overall analysis, project forecasting, logical testing, identifying and managing project risks, quality assurance, launch support, and post launch support as needed.
- Ongoing documentation and investigation of production support issues.
- Serve as a conduit of information on IT infrastructure, capabilities, limitations, systems to other departments with Strategic Education Inc. (SEI).
- Participate in business process enhancement meetings.
- Provide Project Management for small to medium sized projects. This includes preparing project plans, managing issue and risk logs and mitigation strategies, preparing budgets, facilitating status meetings, managing project resources, and preparing and auditing any necessary documentation.
- Excellent ability to organize information, manage tasks and use available tools to effectively contribute to an organization.
- Excellent problem-solving skills – able to focus both on the big picture and finite details. Proficient in data filtering and presentation.
Job Skills
- Previous experience with PeopleSoft Campus Solutions preferred, ideally Student Financials experience.
- Comfortable working with diverse teams.
- Comfortable working within the parameters of waterfall and agile project methodologies.
- Working knowledge of business analysis concepts, tools, and techniques.
- Working knowledge of project management concepts, tools, and techniques.
- Proven ability to practice a variety of techniques to ensure complete requirements.
- Previous development experience in SQL preferred.
- Proficient in gathering, documenting and communicating business requirements to business and technical resources.
- Experience gathering and documenting system requirements.
- Ability to translate business requirements into technical requirements.
- Excellent ability to organize information, manage tasks and projects and use available tools to effectively contribute to organization.
- Capable and comfortable multi-tasking between concurrent projects.
- Must have excellent problem-solving skills.
- Outstanding written and verbal communication skills required. The ability to express oneself effectively within groups and in one-to-one conversations. Conveys information clearly and effectively through both formal and informal documents. Creates an atmosphere in which timely and high-quality input/out flows smoothly between self and others.
- Previous project management experience managing small to medium sized projects.
Work Experience
- 3+ years in a business analyst role.
Education
- Bachelor’s degree from an accredited institution, (Preferably business or information technology)
Other
- Ability to work at a computer up to 8 hours a day.
- Must be able to travel 0-10% of the time.
- Must be able to lift 20lbs.
- Typical office setting.
- Mobility within the office includes movement from floor to floor.
- Travel via plane, car, and metro may be required to perform this job.
- Must be able to work more than 40 hours per week when business needs warrant
- Access information using a computer.
- Effectively communicate, both up and down the management chain.
- Effectively cope with stressful situations.
- Strong mental acuity.
- Regular, dependable attendance and punctuality are essential functions of this job.
- Other essential functions and marginal job functions are subject to modification.
APPLY HERE
by Ronald Barron | Apr 7, 2025 | Uncategorized
About the Role
Title: Incident Manager
Location: United States Remote
Job Description:
Make an impact with NTT DATA</p>
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA</p>
The Senior Associate Incident Management Specialist is a developing subject matter expert, responsible for overseeing and managing the end-to-end process of identifying, assessing, and resolving IT service incidents.
This role is critical in minimizing the impact of incidents on business operations, ensuring timely resolution, and restoring services to normal operation.
The Senior Associate Incident Management Specialist collaborates with cross-functional teams, such IT support teams, technical experts, and stakeholders, to coordinate and execute the incident management process effectively.
What you’ll be doing
Key Responsibilities:
- Monitors various sources, such as monitoring tools, user reports, and system alerts, to detect and identify incidents promptly and assesses the impact and urgency of incidents based on predefined severity levels, business priorities, and service level agreements (SLAs).
- Performs initial triage of incidents, categorizes them appropriately, and assigns the appropriate priority level based on the impact, urgency, and business needs.
- Collaborates with relevant teams to prioritize incidents and allocate resources accordingly.
- Facilitates the escalation of incidents to the appropriate support groups or technical teams as per defined escalation procedures and ensures proper communication and collaboration among teams involved in incident resolution, including providing necessary updates to stakeholders.
- Conducts thorough investigations to determine the root cause of incidents and analyzes the available data, performs troubleshooting, and collaborates with technical experts to identify underlying issues and contributes to the development of long-term solutions.
- Coordinates and tracks the resolution process to ensure timely and effective incident resolution and provides guidance and support to technical teams, ensuring adherence to incident management processes and best practices.
- Keeps relevant stakeholders, including end-users, management, and other relevant parties, informed about incident status, progress, and resolutions.
- Performs post-incident analysis to identify trends, recurring incidents, and areas for improvement and generates incident reports and provides insights on incident metrics, trends, and key performance indicators (KPIs) to management and relevant stakeholders.
- Contributes to the continuous improvement of the incident management process and identifies opportunities to enhance incident response times, reduce incident recurrence, and improve incident management procedures.
- Utilizes incident management tools and technologies effectively to streamline incident handling, tracking, and reporting.
- Develops and delivers incident management training programmes to educate relevant teams on incident management processes, procedures, and best practices.
- Fosters a culture of knowledge sharing by documenting lessons learned, creating knowledge base articles, and providing guidance to improve incident response capabilities.
- Performs any other related task as required.
Knowledge, Skills and Attributes:
- Understanding of IT service management (ITSM) principles, specifically incident management processes and best practices.
- Strong communication and interpersonal skills to effectively collaborate with technical teams, stakeholders, and end-users.
- Ability to work well under pressure and manage multiple incidents simultaneously.
- Knowledge of IT infrastructure, systems, and technologies, including networks, servers, databases, and applications.
- Attention to detail, organisation skills, and ability to prioritize tasks effectively.
- Continuous learning mindset and a desire to stay updated on industry trends and best practices in incident management.
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent in Computer Science or Information Technology, or a related field.
- ITIL certification (Specialist preferable).
- Relevant IT certifications preferred.
Required Experience:
- Moderate level of demonstrated experience in incident management or a similar role within a global IT Services organisation
APPLY HERE
by Ronald Barron | Mar 31, 2025 | Uncategorized
About the Role
Title: Director, Digital Experience (CX/UX)
Location: Remote, US, 31999
Workplace: 2201
Job Description:
Salary Range: $175,000 – $228,000
Job Posting End Date: April 15, 2025
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all.The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.
- If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
- If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
- Acting as a Champion for Change
- Developing Talent
- Managing Performance
- Navigating Organizations
- Setting Objectives
What does it take to be successful in this role?
- Methods and practices regarding technology-related strategic consulting and project management
- Strong project planning, analysis, facilitation and negotiation skills
Education & Experience Required
- Bachelor’s Degree in Marketing, UX/UI, Information Systems or a related field
- 10 years of professional job related work experience, 5 years management experience
- Experience applying the concepts and methods of architectural frameworks to drive strategic operational improvement initiatives
- Demonstrated experience in successfully managing strategic and/or cross functional business initiatives at enterprise level
Or an equivalent combination of education and experience
Education & Experience Preferred
- Certification in Marketing, UX/UI, Information Systems or a related field
Travel
- Less than or equal to 10%
Principal Duties & Responsibilities
- Oversee and manage the website design/development team to ensure the company’s web presence is up-to-date and user-friendly
- Develop and execute a comprehensive digital strategy that aligns with the company’s overall goals and objectives.
- Responsible for the communication of the digital customer experience across enterprise; sets standard for digital CX focused on business model, customer intelligence, and user experience as well as design/voice of all customers
- Manages the relationship with internal stakeholders to identify gaps in process and opportunities to solve via digital means; partners with distribution teams to solicit feedback in order to refine roadmaps / identify pain points with the agent and broker channels; in partnership with Market Intelligence, will identify direct engagement opportunities with Aflac customers; collect feedback from internal employees on day-to-day activities
- Responsible for driving increased customer satisfaction, distribution experience, and employee satisfaction metrics for U.S. Operations; oversees team responsible for managing performance against operating plans and standards; reports to senior leadership the effectiveness of activities and on-going ownership of constituent satisfaction
- Performs other duties as required
APPLY HERE
