Senior Product and Program Manager, Security Customer Success

Job Description

Title: Senior Product & Program Manager, Security Customer Success – US Remote

Location: United States – Remote
Type: Full-time
Workplace: remote

Job Description:

Guidewire is looking for a Sr. Product & Program Manager to curate product security features and drive execution of critical security programs aligned with Guidewire’s security maturity strategy. This role will report to the Director of Security Customer Success. You will be driving key security initiatives in collaboration with Product, Engineering, and Enterprise teams/stakeholders. The ideal candidate understands security risks, software product and platform context, process efficiency and can effectively communicate with technical and non-technical audiences.

Responsibilities

  • Create specifications, prioritize requirements and propose a roadmap of security features
  • Act as a subject matter expert for the product’s security capabilities
  • Collaborate with the engineering team building the product to clarify requirements and specifications
  • Manage complex and cloud-scale technical security programs to meet Guidewire’s business objectives
  • Define and lead roadmap execution for critical security functions and programs
  • Develop strong partnerships and feedback loops with leaders and stakeholders across the organization
  • Lead with data and promote a culture of metrics driven decision-making
  • Be a thought leader to drive strategic change and help advance our security maturity
  • Mentor and grow the existing security program management team
  • Communicate effectively verbally and in written form, both internal and external to Guidewire

Requirements

  • You evangelize proactive security within the organization and educate and influence stakeholders in building a secure environment
  • You are a pragmatic security expert and hands-on technical leader
  • You understand emerging and tried and tested security technology and how it applies to both cloud products and an enterprise environment
  • You enjoy working on hard problems with no clear answers and can instantly design, scope, and iterate to create prototypes to demonstrate value
  • You have experience managing security programs for a cloud company and its practical applications
  • You understand the value of efficient processes and constantly look to improve them for productive scaling
  • You are data driven, analytical, and can turn information into action

Qualifications

  • B.S. degree in Computer Science, Engineering, or other relevant technical fields
  • 5+ years of experience managing complex, cloud-scale technical security programs for an enterprise
  • Experience with cloud platform and SaaS security required
  • Experience with SOC 1, SOC 2, ISO 27001, PCI, or equivalent required

APPLY HERE

Data Architect

Job Description

Title: Data Architect

Location: Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care from wherever is most convenient for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges and innovate on their solutions to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal because we too are customers.

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol HIMS . To learn more about our brand and offerings, you can visit hims.com and forhers.com.

About the Role:

We’re looking for an experienced Data Architect to join our Data Platform Engineering team. Our team is responsible for enabling Hims & Hers business (Product, Analytics, Operations, Finance, Data Science, Machine Learning, Customer Experience, and Engineering) by providing a platform with a rich set of data and tools to leverage.

As a data architect, you will focus on the big picture of an organization’s data strategy. You will work closely with other architects, engineering, product, analytics, data science, and DevOps leaders to align the data architecture with the overall business goals and objectives.

Your primary responsibility is to develop a cohesive data architecture that supports the organization’s long-term vision. You design efficient data storage structures, data models, standards, and optimize data retrieval for reporting, analytics, and AI purposes.

You Will:

  • Collaborate with internal departments to define the strategic data architecture vision, roadmap, and improve processes, data detail, and business applications
  • Establish guidelines, controls, and processes to make data available for developing scalable data-driven solutions for Analytics and AI
  • Enforce data ingestion, integration, and access patterns to support both real-time and batch-based consumer data needs
  • Implement security measures to safeguard sensitive data from unauthorized access, ensuring data privacy, and compliance with relevant regulations
  • Plan and oversee data migration processes when transitioning to new data systems and platforms
  • Drive continuous data transformation to minimize technical debt
  • Display strong thought leadership in pursuit of modern data architecture principles and technology modernization
  • Define and lead technology proof of concepts to ensure feasibility of new data technology solutions
  • Create comprehensive documentation for design, and processes to support ongoing maintenance and knowledge sharing
  • Conduct architectural reviews to ensure the solution addresses customer pain points, business, and technical requirements, and alignment to standards and best practices
  • Prepare and deliver comprehensive communications to convey data architectural direction and how it aligns with enterprise strategy and able to sell the strategy and implementation to executives

You Have:

  • Bachelor’s or Master’s degree in Computer Science or equivalent, with over 12 years of Data Architecture and Data Engineering experience, including team leadership
  • Proven expertise in designing data platforms for large-scale data and diverse data architectures, including warehouses, lakehouses, and integrated data stores
  • We are open to proficiency in a variety of technologies: SQL, Bash, Python, Java, Presto, Spark, AWS, DataOps, DevSecOps, data streaming like Kafka, RabbitMQ, data stacks like Airflow, Databricks, dbt, and data stores like Cassandra, Aurora, ZooKeeper
  • Experience with data security (including PHI and PII), as well as data privacy regulations (CCPA and GDPR)
  • Proficient in addressing data-related challenges through analytical problem-solving and aligning data architecture with organizational business goals and objectives
  • Exposure to analytics techniques using ML and AI to assist data scientists and analysts in deriving insights from data
  • Analytical and problem-solving skills to address data-related challenges and find optimal solutions
  • Ability to manage projects effectively, plan tasks, set priorities, and meet deadlines in a fast-paced environment

Nice to Have:

  • Experience working in healthcare
  • Experience working in B2C or FinTech
  • Previous working experience at startups

APPLY HERE

Lifecycle Marketing Manager

Job Description

Lifecycle Marketing Manager

Remote /

Marketing /

Full-Time (Remote)

/ Remote

What is Trusted Health?

Trusted, Inc. is the leading digital labor marketplace and workforce management solution for the healthcare industry. We are headquartered in San Francisco but we’ve taken a digital-first approach to building our workforce and the majority of our team resides across the US and abroad.

Trusted was founded in 2017 with a focus on the largest profession in healthcare: nursing. Since then, we’ve taken a process dominated by recruiters and phone calls and converted it to a fully digital experience, connecting nurses directly to job opportunities and handling benefits, payroll, onboarding, and compliance. Our platform provides full employer of record services for employers in all 50 states and the District of Columbia.

In 2020, we launched our proprietary staffing platform, Works. Works helps hospitals solve one of their biggest challenges: filling every shift in an environment where demand for healthcare services and labor costs are increasing exponentially. With Works, facilities can create their own on-demand nursing workforce and manage all the details from a single system. Using predictive insights and recommendations, Works helps hospitals react to fluctuations in demand, while its staffing marketplace creates competition to fill open job requisitions with high-quality, active talent.

Trusted has support from top institutional investors such as Craft Ventures, Felicis Ventures, StepStone Group, and Founder Collective, as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, Town Hall Ventures, and Healthbox. Most recently we closed a $149 million Series C round to fund our next stage of growth.

We’re looking for an experienced Lifecycle Marketing Manager with a proven track record of building campaigns and delivering results. In this critical role, you will define and implement lifecycle efforts across key user segments. You’ll play a critical role in creating campaigns that form a long-term strategy for turning new candidates into loyal Trusted clinicians and advocates. We’ve invested heavily in integrating Lifecycle and analytics tools to build an industry-defining Lifecycle program.

Your responsibilities

  • You’ll work closely with our Marketing, Product, and Marketplace teams to build a Lifecycle strategy that moves candidates through the flywheel at every stage
  • You’ll help us identify key segments of users and refine our strategy to ensure all users are successful throughout their experience with Trusted
  • You’ll test and optimize our Lifecycle program to reach users at critical points in their journey with informative and engaging content
  • You’ll help us develop organized Lifecycle journeys that ensure candidates are quickly moving through every stage of the flywheel (funnel)
  • Develop a segmentation strategy that moves candidates through every stage of the flywheel and a communications plan that delivers the right message to the right candidate at the right time
  • Test and scale new channels to deploy communications to candidates (beyond email)

Who you are

  • Passionate. You know the ins and outs of Lifecycle, engagement, and retention marketing and are just as comfortable getting in the weeds to build out email campaigns as well as analyzing and delivering results.
  • Tech-savvy. You’ve worked with a number of tools in the Lifecycle world and love learning new ones. You’ve executed complex Lifecycle campaigns for a variety of businesses (maybe even a mobile app or two) and you’re comfortable diving into the database to identify and create new segments of users to re-engage.
  • Analytical. As a modern lifecycle marketer, you know how to define and analyze KPIs across the candidate journey of engagement, retention, and advocacy. You live by the data and it’s the foundation of strategies you create. You have a clear understanding of how to evaluate performance across campaigns and endless curiosity to A/B test different strategies. You are comfortable in big, daunting spreadsheets.
  • Fast learner. Ok, so maybe you haven’t done 100% on the list above, but you’re excited about picking up new things and you think learning curves are more like runways. You’re a self-starter and if provided with the right direction you’ll figure out how to get to the destination.

You have

  • 5-7 years of experience in Lifecycle marketing across a range of companies, including start-ups
  • Understanding of customer journeys, segmentation, and how each relates to developing multichannel contact strategies
  • Advanced understanding of HTML, CSS, and SQL
  • Experience using user and event data to create user segments
  • Deep understanding of lifecycle principles and familiarity with engagement and analytics tools like Braze, Twilio, Intercom, etc.
  • Experience using modern analytics tools to track and improve the performance of lifecycle campaigns, conduct cohort analyses, etc.
  • Comfort in a fast-paced and dynamic environment
  • Strong team players that are willing to wear many hats and jump into help on new projects when needed
  • Cross-functional athlete with a proven track record of successful collaboration with supporting functions

APPLY HERE

Software Engineer, .NET Developer

Job Description

Title: Software Engineer / .NET Developer

Location: Chicago, Illinois, United States

Here at Syndigo, we’re enabling our clients to deliver better eCommerce experiences. We’ve mastered the right data, right now. From creation to sale, that’s the value our partners get from us – a holistic, truly differentiated end-to-end solution that closes the loop while increasing sales.

Basically, we’re the accurate data behind how people feel when they shop online with confidence!

We cannot do all of this without our amazing people! Our employees make the magic happen here at Syndigo and we’re growing rapidly! We’re ready for you to collaborate with us to challenge the status quo!

The M2O Software engineer will Design, Develop, and test highly scalable software applications using software best practices and applying various design patterns. They will work closely with Product, DevOps, and QA teams on requirements, operations, and automation. This role will report directly to the Vice President of Engineering. This role is entirely remote and open to all residents of the United States.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Integrate with external and internal systems through
    • web services
    • microservices,
    • APIs,
    • messaging and using Microsoft cloud technologies such as Azure blob storage, service bus, etc.
  • Design, develop, and enhance REST APIs to export and import data.
  • API testing with tools such as Postman.
  • Implement configurable data mappings to allow custom data transformations.
  • Troubleshoot and issue resolution of existing imports/exports and API’s.
  • Write automated unit tests and conduct code reviews.
  • Agile software development using Jira/Confluence.
  • Collaborate with team members across multiple geographic locations and time zones.

REQUIREMENTS:

  • 3+ years of experience in designing and developing software using Microsoft technologies.
  • Strong analytical and problem-solving skills
  • Required:
    • Strong knowledge of C# Net 4.5 (3+ years)
    • REST API (2+ years)
    • MVC, SQL, Entity Framework, Razor
    • Knockouts, Angular 6+, jQuery

APPLY HERE

Lead Data Engineer

Job Description

Lead Data Engineer

US-Based Remote /

Engineering /

Full-Time

/ Remote

Health care is all about conversations, with over 2B spoken conversations each year between patients and their care teams in just the United States. However, people forget up to 80% of those conversations, leading to worse patient outcomes. And doctors are burning out writing notes in their EMRs instead of focusing on their patients. That’s where Abridge comes in our audio-based standalone and integrated solutions record and summarize medical conversations, anywhere care happens.

We’re looking for a Lead Data Engineer to help us design, build, and operate the data platform required to scale our business, which operates at the forefront of generative AI in healthcare. You’ll work alongside our growing team of engineers, machine learning scientists, and business teams to transform our data pipeline and warehouse, fuel our machine learning models, and meet our growing business intelligence needs.

What You’ll Do:

  • Lead the end-to-end design, development, testing and deployment of our data pipelines and warehouse — ensuring scalability, efficiency and data quality
  • Evaluate, recommend and implement the technologies, tools and processes we need
  • Collaborate closely with machine learning scientists to understand data requirements and translate them into technical solutions that you will implement
  • Help ML teams establish secure and compliant access protocols
  • Ensure the security, compliance and privacy of data through implementation of necessary protocols and best practices
  • Stay up-to-date with industry trends and advancements in data engineering and bring innovative ideas to continuously improve our data processes
  • Monitor and troubleshoot data pipeline and warehouse quality and performance issues, ensuring smooth operation and proactively addressing potential bottlenecks
  • Document the architecture, design decisions, and processes, enabling knowledge sharing within the team and across the organization

What you’ll bring:

  • 5+ years of Data Engineering experience in a cloud-first organization
  • Experience in building and operating data pipelines and warehouses. You have probably built an organization’s first data pipeline or have been the lead on a project to overhaul or replace a pipeline.
  • Knowledge of governance issues and how to secure sensitive information such as PHI, PII or financial data without limiting its utility to analysts and scientists
  • Up-to-date expertise on industry best-practices and tools + a passion for learning new things. You’re savvy with tooling like Airbyte, Fivetran, dbt, Snowflake and BigQuery.
  • Excitement to take a hands-on approach in a fast-moving, productive and supportive environment
  • Willingness to pitch in wherever needed — as a fast-moving startup we need to do great work, quickly

APPLY HERE