by Ronald Barron | Apr 22, 2025 | Uncategorized
About the Role
Title: Experience Design Researcher
Location: (New Hampshire)
Job Description:
POSITION TITLE
Experience Design Researcher
LOCATION
This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products,and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities.Genworth values all perspectives, characteristics, and experiences so that employeescanbring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:
Make it human. We care about the people that make up our customers, colleagues, and communities.
Make it about others. Wedo what’sbest for our customers and collaborate to drive progress.
Make it happen. We work with intention toward a common purpose and forge ways forward together.
Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.
YOUR ROLE
In your roleas an Experience Design Researcher, you will be a part ofGenworth’sExperience Design Team.The XD team is a part ofGenworth’s Customer Experience Solution Delivery organization. This organization is responsible for managing and optimizing the entire US Life Insurance Customer Journey Experience. You will play a critical role in mapping out customer sub-journeys, validating hypothesis, and informing the business of customer needs. In this role, you will serve as a strong customer advocate and a thought leader of human-centered design research. The insights that you generate will foster a customer-centric mentality throughout the enterprise.
WHAT YOU WILL BE DOING
- Conduct product and market research through methodssuch as surveys, focus groups, IDIs, usability testing, concept testing, and other user research methodologies in order to glean customer insights.(persona development, concept testing, preference testing, price sensitivity testing, etc.)
- Analyze research data, identify patterns, and generate actionable insights that drive informed design decisions.
- Communicate research findings to stakeholders in a clear and compelling manner through reports, presentations, and interactive workshops.
- Participate within cross-functional product teams to form hypotheses and identify knowledge gaps. Create comprehensive research strategies that support the gathering of learnings that influence the development of products, services, journeys, and experiences.
- Ideate with design teams to deliver effective and elegant solutions across the USLI customer lifecycle.
- Apply statistical analysis skills (ex. descriptive statistics, regression testing, conjoint analysis, etc.) to analyze survey cross-sectional and longitudinal data
- Partner with the VOC Data and Analytics Team toidentify trends across channels and sources to generate insights that can inform strategic decisions.
- Utilize qualitative and quantitative research skills
- Communicate and present information effectively through both verbal and visual means
- Create and execute research plans while following established processes and procedures.
- Regularly generate actionable insights via the synthesizing, translating, and analyzing of multiple data sources (quantitative and/or qualitative).
- Actively seek ways for continuous improvement in individual and team performance.
- Facilitate generative ideationworkshops
- Flexible work hours will be provided within Genworth’s core operating hours of 8-6pm EST.
MUST HAVE / WHAT YOU BRING
- Bachelor’s degree in Psychology, Anthropology, Industrial Designor related field
- Graduate degree(s) in Human Factors, Anthropology, Human-Computer Interaction Psychology, or any related field.
- Minimum of 5 years of experienceas aUX or human-centered design researcher
- Strong interviewmoderation skills
- Solid understanding of human-centered designprinciples and process.
- Demonstrate a collaborative and curious spirit for discovering customer needs, while balancing a passion for problem solving.
NICE TO HAVE
- Knowledge of the Product Development Lifecycle
- Experience in the following areas:
- conducting mixed-methods research studies
- workingin a shared-service teamwithin an enterprise setting.
- operating within afast-paced agile environment
- workingwithin thefinancial, healthcare, or insurance industries
- conducting Customer Experience(CX) research
APPLY HERE
by Ronald Barron | Apr 22, 2025 | Uncategorized
About the Role
Title: Senior Software/Site Reliability Engineer – Terraform, EKS, Python/Java
Location: US – Remote
Job Description:
Who is Tenable?
Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Have you heard of Tenable? Our cloud-based vulnerability management platform built for today’s dynamic IT assets, like cloud, containers and web apps? Well, that’s what you’ll be working on in this role. You will need to continue to quickly build out the platform, scale it automatically, and make it more self-managing for our private and US Government cloud customers!
Your Opportunity:
- Responsible for taking the code and functionality of Tenable cloud products and ensuring they’re reliable and highly available in private cloud environments
- Responsible for responding to support escalations which involve troubleshooting complex technical problems and resolving data/configuration issues within defined service level objectives
- Managing customer segregation across multiple geographical regions and zones to provide high performance, reliability, and availability
- Responsible for developing software, tools, and scripts to automate deployment, management, and monitoring of production systems in all environments
- Provide strategic and thought leadership among peers on complex projects
- As a senior member of the team, you’ll have the opportunity to design and lead projects within the SRE organization
- Provide mentoring and thought leadership in technical designs and solution engineering
- Collaboration with cloud engineers in understanding new cloud technologies, assessing impact to security services operations, and proposing solutions to existing business problems
- Collaboration in the software development lifecycle to develop detailed enhancement/bug definitions, write functional requirements, translate the requirements into solution designs, and navigate the functional requirements through to Production deployments
- Proactively look for ways to create efficiencies within operations as it pertains to the tools and technology used by Tenable to support their customer base
- Manage, participate in, or directly work on any additional projects, assignments, or initiatives assigned by management
- Create/maintain documentation for operational procedures
- Drive standardization efforts across multiple disciplines and services in conjunction with embedded SREs throughout the organization
- Participate in an on-call rotation and support 24×7 availability of production application systems
- Remediate infrastructure and container security vulnerabilities
What You’ll Need:
- Must be US Citizen
- 4+ years of related SRE or DevOps experience
- Experience with Jenkins or similar CICD tools and processes
- Bachelor’s Degree or Master’s degree in a technical field such as Computer Science, Information Technology Engineering or equivalent work experience
- Strong experience with the Agile software development methodology and collaboration with internal teams to deliver software and configuration artifacts
- Strong background in bash scripting in addition to experience in higher-level scripting languages like Python or Node.js
- Experience leading projects through to completion with a team of peers
- Experience deploying distributed, microservice oriented applications at scale
- Experience with Docker or similar container solution
- Experience with orchestration tooling such as Kubernetes
- Experience with Terraform or similar IaC technologies
- 2+ years deploying Amazon Web Services (AWS) public cloud infrastructures preferred including administering managed AWS services (OpenSearch, MSK, EKS, Batch, etc.)
- Be an enthusiastic learner, user, and advocate of our technologies
- Has desire to win as a team – make big things happen by working together and being open and willing to try new ideas
- Strong interpersonal and communications skills (written, verbal, & virtual) with ability to work in a team-oriented, collaborative environment
- Must have high degree of personal integrity and ability to maintain strict confidentiality
- Must have a strong drive, be self-motivated, logical, and have a keen attention to detail
And Ideally:
- Experience deploying distributed, microservice oriented applications
- Experience with distributed monitoring tools such as: Datadog, Splunk, OTEL, etc.
- Experience with datastore technologies: Kafka, Elasticsearch, DynamoDB, RDS Aurora PostgreSQL
- Experience with Helm
- Experience with Go, Java/Kotlin, and/or Groovy
- 1+ years of operational experience with industry-leading “big data” services technologies
APPLY HERE
by Ronald Barron | Apr 22, 2025 | Uncategorized
About the Role
Title: Senior Systems Engineer
Location: Remote_Illinois
Job Description:
Job Description:
Join Our Team as a Senior Systems Engineer- Drive Innovation in Hosting Infrastructure!
Are you ready to take your IT career to the next level? We’re searching for a talented and dynamic Systems Engineer III who thrives in the fast-paced world of enterprise-level hosting infrastructure. This role offers the unique opportunity to shape, optimize, and safeguard a cutting-edge data center environment while collaborating with a team of skilled professionals.
As a Systems Engineer III, you’ll be at the forefront of designing, implementing, and maintaining a robust hosting infrastructure. You’ll tackle challenges head-on, using your expertise to resolve complex technical issues and ensure seamless operations across multi-site networks. You’ll also play a key role in mentoring team members and driving technical innovation.
Key Responsibilities
- Architect, implement, and tune an enterprise datacenter environment, including multi-domain Windows Infrastructure, storage arrays, virtualization, and cutting-edge blade technology.
- Monitor resource usage and optimize performance, ensuring reliable capacity planning for future growth.
- Develop proactive procedures to minimize outages and enhance service continuity.
- Create and maintain detailed configuration and support documentation for seamless operations.
- Deliver technical assistance and professional support to staff, administrators, vendors, and partners.
- Resolve escalated help desk service requests with efficiency and expertise.
- Manage assigned projects to meet organizational objectives and timelines.
- Lead technical initiatives and mentor team members, fostering professional growth and collaboration.
- Oversee multi-site network operations and ensure consistent software application performance and regular maintenance.
- Participate in on-call rotations to ensure 24/7 operational excellence.
Required Experience
- 5+ years of experience in an IT Enterprise environment.
- Deep expertise with Windows Server (2016/2019/2022), Active Directory, DNS, MFA, Microsoft RDS, and large farm environments.
- Proficiency in VMware vSphere Enterprise Plus, Veeam Enterprise Plus, and Office 365 Administration.
Preferred Qualifications
- Bachelor’s degree in IT or related field.
- Certifications such as VCP-DCV, MCSE, or Microsoft Certified Azure Administrator Associate.
- Experience with HP Blade Systems, SANs (HP, Nimble, Pure), and Microsoft SQL Server (including Availability Group Failover).
- Background in healthcare or non-profit industries.
Telecommuting Requirements
- Cable or Fiber Internet service with minimum speeds of 20 Mbps download and 5 Mbps upload.
APPLY HERE
by Ronald Barron | Apr 21, 2025 | Uncategorized
About the Role
Title: Frontend/UX Architect
Location: Work from Home, United States
Time type: Full time
Job Description:
FICO (NYSE: FICO)is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
“This is a pivotal technical leadership role within FICO’s Architecture Team, where you will be integral in driving the adoption of modern front-end development practices and ensuring a seamless and intuitive user experience across the platform. Building on the foundation of our complex, large-scale enterprise architecture, you will be the driving force behind unifying and modernizing our front-end teams. You will collaborate closely with product managers, product designers, and multiple engineering teams to define reusable MFEs, streamline workflows, and implement robust solutions that enhance both user satisfaction and developer productivity across FICO.” – Sr Director-Technical Architecture
What You’ll Contribute
- Define and champion the platform frontend architecture, adhering to the FICO Design System and best practices.
- Work with stakeholders to comprehend and provide feedback on business strategy and requirements.
- Collaborate with Product Managers to understand the priorities of platform features.
- Collaborate closely with the Product Design Team to translate design specifications into robust and performant Angular implementations.
- Collaborate with the Product Design Team to create and maintain UX information architecture models to ensure a clear and intuitive user journey across the platform.
- Collaborate with other architects to drive micro front-end architecture for the platform.
- Collaborate effectively with cross-functional teams including Product Managers, Product Designers, and Backend Engineers to ensure successful project outcomes.
- Collaborate with technology suppliers to address FICO’s technology needs.
- Collaborate with other Software Architects on creating their domain architectures.
- Communicate technical challenges, solutions, and trade-offs to both technical and non-technical stakeholders.
- Act as a technical liaison between the Front-end Team and other departments, ensuring smooth collaboration across all levels.
- Represent the Front-end Team in leadership discussions, aligning technical direction with broader organizational goals.
- Advocate for and implement modern architectural patterns such as micro-frontends and server-side rendering (SSR).
- Drive research, case studies, and prototypes on technologies to ensure the platform remains the leading analytic decisioning platform.
- Collaborate with and lead working groups of Enterprise Architects to create enterprise platform standards, guidance, and processes.
- Continuously improve architectural practices for the platform to support efficiency, reliability, usability, and serviceability goals.
What We’re Seeking
- 10+ years designing, developing, and managing web-based platform systems using modern frameworks like Angular.
- Experience in designing, building, and operating large systems with scalability, availability, and performance requirements.
- Expert-level proficiency with reactive programming with a deep understanding of state management in complex front-end architectures.
- Ability to define and drive architectural transformation to an end state that is based on simplicity, modern software design patterns, and open-source software.
- Experience with domain-driven, event-driven, and micro-frontend architectures.
- Experience in building, tracking, and communicating plans within Agile processes.
- Experience creating, documenting, and communicating software architectures for complex products is nice to have.
- Experience in coaching and mentoring both individuals and teams.
- Bachelor’s/Master’s degree in Computer Science or related discipline.
APPLY HERE
by Ronald Barron | Apr 21, 2025 | Uncategorized
About the Role
Title: Software Engineer I
Location: – US
Job Description:
Who we are:
EverTrue is the leading advancement software that supports fundraising efforts at educational institutions and non-profit organizations. EverTrue merged with ThankView in October 2021 in an effort led by Rubicon Technology Partners. We are a fun, smart, mission-driven team that is passionate about the work we do!
Our mission is to build relationships, inspire generosity, and improve lives. By connecting institutional data with dynamic insights from various integration partners, we provide education fundraising professionals with everything they need to engage alumni, raise support, and measure success. Today, hundreds of higher-education and K-12 institutions rely on EverTrue to better engage, identify, prioritize, and manage their fundraising prospects.
We are a remote-first, U.S.-based company supporting employees in over 30 states with our team striving to share knowledge, celebrate accomplishments, think creatively, and have fun along the way.
At EverTrue, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job posting. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
EverTrue is an equal opportunity employer and is committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We embrace diversity, equity, and inclusion to enhance employee engagement, client satisfaction, and external partnerships/relationships. We believe that the more inclusive we are, the better we will be together. Diversity is not something we do, it’s who we are.
Who you are:
- (Required) You have at least 2 years of experience in software development, working collaboratively as part of a professional engineering team.
- (Required) You’ve spent at least 2 years writing code in a professional setting using Python, Java, or JavaScript.
- You’re a highly motivated engineer who’s excited to contribute to the success of EverTrue’s Product Engineering team.
- You thrive in collaborative environments where you can create, innovate, and implement technical solutions alongside our platform team, using Agile methodologies.
- You’re familiar with Java, JavaScript, or Python, and eager to deepen your expertise in these languages.
- You enjoy learning and working with new technologies, and you’re always looking for ways to grow your skills.
- You have strong analytical thinking and enjoy solving complex technical problems with creative, practical solutions.
- You embody our core values—action-oriented, kindly candid, and humbly confident—while always keeping the customer experience top of mind.
- As an added bonus, you are excited about the Education/Non-Profit Sector and/or have experience with Advancement or Fundraising.
What you’ll do:
- Write clean, reliable code as part of a collaborative development team.
- Help design and build scalable APIs, learning and applying best practices along the way.
- Work closely with designers and engineers to implement user-friendly, accessible features.
- Participate in code reviews to both give and receive feedback, supporting continuous learning and quality.
- Contribute to solving technical challenges by bringing curiosity and a problem-solving mindset.
- Help build and maintain systems that are reliable, performant, and ready to scale.
APPLY HERE
