by Ronald Barron | Apr 25, 2024 | Uncategorized
About the Role
Software Engineer (Internal Tools)
US / Canada, Remote Product Support Engineering / Full-Time / On-Site
The Internal Tooling Team is looking for a Software Engineer who wants to help build tools to increase productivity at Dapper Labs.
Your work will support complex live operations processes, help investigate fraud cases, enable community initiatives and more. Weve set an ambitious roadmap and the contributions of the Tooling team are instrumental on our path to success. Come join us as we bring a billion users to our ecosystem.
What we’ll accomplish together:
- Rapidly prototypeand build internal tools for a variety of functions
- Grow your career– our team is committed to constant learning. We help each other level up technically and develop professionally.
- Ownership and autonomy– own features from start to finish, and have direct influence on what we build and how we build it.
A little about you:
- You have experience with modern web development stacks and are familiar with some of the tech we use (Golang, Javascript, SQL).
- You are curious and committed to learning; quickly gains proficiency when exposed to unfamiliar technology, systems, and languages.
- You are goal-oriented and can work autonomously; able to roll with the punches and prioritize the most impactful tasks on the fly.
- You are comfortable working with ambiguity and diving into unknowns, and have the courage to try new things and fail fast.
- You are product-minded and ship with users in mind; you arent afraid to speak up when you can think of a better way to do something.
- You are a strong communicator, and can work collaboratively with various teams and departments.
- At Dapper Labs, we’re looking for people who are passionate about what they do. You’re encouraged to apply even if your experience doesn’t precisely match the job description!
APPLY HERE
by Ronald Barron | Apr 25, 2024 | Uncategorized
About the Role
US Labeling Project Manager
Remote
Hudson, Wisconsin, United States
Language Services
Full time
HRSD-29025
Description
Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the worlds leading brand.
Seeking a Labeling Project Manager to join our Life Science US Team. This role will be responsible for the development and localization of final packaging and labelling deliverables
Requirements
Main Responsibilities
- Client – Facing Project Management, effectively lead artwork projects from start to final delivery, delegating project work and tracking to completion, ensuring all labeling timelines are met, attend client/project meetings
- Manage capacity and delegate project work to assigned project coordinators, specialists, and coordinate activities with project team members according to defined scope, budget, and timeline
- Act as interface with clients on project kick-offs, status, reviews, and escalation of issues; collaborate with external cross-functional teams
- As responsible for the final quality of the deliverables, communicate quality issues, process deviations and risks
- Air Table Pre-Production Tracker: Creation and Tracking of all project related tasks, responsible for creating task deadlines- assignment of & delegating tasks. Ensures all dates are met as set forth in pre-prod
- Responsible for Project Manager Training Manual
- Works in Client systems – responsible for all Project Related Tasks – Final Documentation and capturing needed approvals in Master Control or daVinci
- Facilitate Final Delivery of all Artwork in OD in prep for BB – collection from specialists.
Requirements include:
- Bachelor’s or Assoc. Degree in related field
- 3-5 years of relevant medical device or pharmaceutical documentation and labeling project management experience.
- Experience in Document Management System (DMS).
- Experience in scoping artwork projects.
- Experience in MS Office and Adobe.
APPLY HERE
by Ronald Barron | Apr 25, 2024 | Uncategorized
About the Role
PROJECT MANAGER (Project/Temporary)-Process and Tool Improvement
Req #:233475
Department:INSTITUTE FOR HEALTH METRICS AND EVALUATION (IHME)
Appointing Department Web Address:https://www.healthdata.org/
Job Location: Remote/Hybrid
Job Location Detail:Office is located in Seattle, Washington. This position is eligible to work fully remote in the US, excluding US territories.
Salary:$7,917 to $9,618 per month
Other Compensation:
Shift:First Shift
Benefits:As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website,click here.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
The Institute for Health Metrics and Evaluation (IHME)is an independent research organization at the University of Washington. Its mission is to deliver to the world timely, relevant, and scientifically valid evidence to improve health policy and practice.IHMEcarries out its mission through a range of projects within different research areas including the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios; Cost Effectiveness and Efficiency; Resource Tracking; and Impact Evaluations.
IHMEis committed to providing the evidence base necessary to help solve the worlds most important health problems. This requires creativity and innovation, which are cultivated by an inclusive, diverse, and equitable environment that respects and appreciates differences, embraces collaboration, and invites the voices of allIHMEteam members.
IHMEhas an outstanding opportunity for aTemporaryProject Manager to join theFinancial Planning and Operations team (FPO).This position will communicate across teams about data and critical resource-related information, manage that data, ensure its timeliness and quality, and the tools and processes we have to do so. These include developing and implementing new tools, re-designing certain processes, and managing changes in workflow between teams. FPO requires additional capacity from someone with a dedicated focus to achieve this in a timely and high-impact fashion. This individual will play a key role in driving the organization’s success by focusing on three core areas: improving existing processes and tools, standardizing practices, and solving complex problems. Projects will include but are not limited to: a. adapting and testing new project management software to meet team needs; b. modifying and expanding ticketing systems to improve workflow; c. generating Standard Operating Procedures (SOPs) to take into account evolving organizational needs and revise SOPs based on feedback from the SOP audience. This is a 12-month term-limited appointment from date of hire.
Responsibilities:
Manage projects that revise and improve workflow, data quality management, and efficiency to achieve FPOs key objectives.
Report on progress, identify and resolve roadblocks, and ensure successful implementation on priority projects.
Communicate timelines and progress, facilitate meetings, and generally convey information in a timely and comprehensible manner to stakeholders.
Develop needs requirements documents for tools, perform testing, and provide written and oral instruction in their use.
Gather user-needs and develop easy-to-understand reports and SOPs for quick reference of critical information on resource use.
Scope, develop, and implement tools and forms using Excel, Access, and related applications to track, plan, and manage things like expenditures, travel requests, and events management.
Develop templates and forms to make information submission and management more efficient.
Run stand-up meetings on priority projects with multiple contributors.
Analyze data and reports for accuracy, quality, and comprehensibility. Identify and resolve systematic errors.
Supervise employees to include: hiring and training, managing workflow and guiding priority setting, and contributing to professional growth, performance assessments, and performance management for supervisees.
Other duties as assigned.
Minimum Qualifications:
Bachelors degree in information systems, finance or related field and four to five years relevant experience, or equivalent combination of education and experience.
APPLY HERE
by Ronald Barron | Apr 25, 2024 | Uncategorized
About the Role
Partner Success Specialist
Canada
Success – Partner Success /
Fulltime /
Remote
As a Partner Success Specialist you will be responsible for technical integrations and support for all our partners in the post sales lifecycle. You will work closely with our partners to ensure successful onboarding and ongoing support to drive their success and satisfaction. In addition you will collaborate with internal teams including success, customer care, product and development to be able to advocate for our partners internally.
Key Responsibilities
- Collaborate with partners to ensure smooth technical integrations of our solutions.
- Provide guidance and support during the implementation phase to ensure successful deployments.
- Serve as the primary point of contact for technical issues and inquiries from partners.
- Troubleshoot and resolve technical issues promptly, maintaining high levels of partner satisfaction.
- Assist with support escalations effectively, working closely with internal teams to find solutions.
- Assist partners with API integrations, providing technical expertise and troubleshooting assistance.
- Build and maintain strong relationships with key partners, fostering collaboration and mutual success.
- Collaborate with cross functional teams including product, development, success and customer care to provide feedback and act with partner advocacy mindset
- Understand team KPI’s and be able to meet expectations of targets for implementations and support
Qualifications
- 2+ years of experience in technical implementations, professional services, technical support, or similar role within the SaaS industry.
- Proficiency in technical implementations, API integrations, and troubleshooting technical issues.
- Proficient project management skills with the ability to manage multiple projects and priorities simultaneously.
- Excellent communication and interpersonal skills, with a customer-centric mindset.
- Experience working with CRM systems, ticketing systems, and collaboration tools.
- Proven track record of building and maintaining and driving partner satisfaction.
- Technical knowledge around Automated Program Interfaces (APIs) is an asset
- Past experience in the Payroll/HCM industry is an asset
APPLY HERE
by Ronald Barron | Apr 25, 2024 | Uncategorized
About the Role
Senior Partner Success Specialist
Canada
Success Partner Success /
Fulltime /
Remote
As a Senior Partner Success Specialist you will own technical integrations and support for all our partners in the post sales lifecycle. You will work closely with our partners to ensure successful onboarding and ongoing support to drive their success and satisfaction. In addition you will collaborate with internal teams including success, customer care, product and development to be able to advocate for our partners internally.This role will work closely with Success leadership to build out the necessary infrastructure and processes to support partner growth.
Key Responsibilitities:
- Lead complex integrations and act as a SME for technical requirements.
- Collaborate with partners to ensure smooth technical integrations of our solutions.
- Provide guidance, support and recommendations during the implementation phase to ensure successful deployments.
- Act as an escalation point for partners and junior team members
- Serve as the primary point of contact for technical issues and escalations and inquiries from partners.
- Troubleshoot and resolve technical issues promptly, maintaining high levels of partner satisfaction.
- Manage support escalations effectively, working closely with internal teams to find solutions.
- Assist partners with API integrations, providing technical expertise and troubleshooting assistance.
- Build and maintain strong relationships with key partners, fostering collaboration and mutual success.
- Proactively identify opportunities to enhance partner experience and drive value.
- Collaborate with cross functional teams including product, development, success and customer care to a
- Monitor performance metrics related to partner support and technical implementations.
- Identify areas for improvement and implement initiatives to optimize processes and enhance efficiency.
- Support and maintain documentation for partner success implementations and support.
- Ability to create and update Partner Success reports and dashboards aligning to business goals and objectives.
- Review and make recommendations to leadership on trends and areas of focus for both technical support and implementation to drive optimized processes focusing on time to value.
Qualifications:
- 4+ years of experience in technical implementations, professional services, technical support, or similar role within the SaaS industry.
- Experience in technical implementations, API integrations, and troubleshooting technical issues.
- Strong project management skills with the ability to manage multiple projects and priorities simultaneously.
- Track record of building out new processes and leading internal change management initiatives.
- Confidence training and mentoring other team members.
- Excellent communication and interpersonal skills, with a customer-centric mindset.
- Experience working with CRM systems, ticketing systems, and collaboration tools.
- Proven track record of building and maintaining successful partnerships and driving partner satisfaction.
- Technical knowledge around Automated Program Interfaces (APIs) is an asset.
- Past experience in the Payroll/HCM industry is an asset.
APPLY HERE
