by Ronald Barron | May 14, 2025 | Uncategorized
About the Role
Title: Technical Lead II
Location: Remote – USA
Job Type: Full Time/Remote
Job Description:
POS-11435
At HubSpot, the Design Language Systems group builds the foundation of our product experience. This includes patterns, best practices, components, and tools. We are starting a multi-year effort to modernize how our product looks and feels, and we are looking for a Technical Lead to help drive that transformation.
The Trellis Embed Team works with hundreds of frontend teams at HubSpot as they migrate to a new component library. Later this year, our focus will shift from migration to creating a more cohesive product. We’ll focus on the journeys, flows, and templates that shape the user experience.
This is an internal-facing role with a unique opportunity to mentor at scale and help shape the future of HubSpot’s user interface.
We’re looking for:
- A strong senior engineer with experience leading small, autonomous teams
- Someone who thrives in a collaborative environment and has experience working closely with design
- Experience with frontend design systems at scale is preferred
- Experience setting up tooling at scale is a plus
- Someone who prefers solving problems with technology rather than process
- Proven ability to solve complex technical problems and evaluate trade-offs while keeping the developer experience in mind
- Someone who can see opportunities beyond current practices and help shape a long-term vision for where we’re headed
Cash compensation range: 191100-305800 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
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by Ronald Barron | May 14, 2025 | Uncategorized
About the Role
Customer Support Supervisor, Spend
Customer Support
Remote (United States)
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America’s best startup employers by Forbes.
About the Team
Rippling’s Customer Support team is a collaborative, dynamic group dedicated to ensuring customer success. With team members spanning the globe, we work closely with Product, Engineering, and Operations teams to deliver seamless support experiences. The team has been instrumental in scaling Rippling’s operations, contributing to our recognition as a top SaaS provider.
By joining the team, you will be part of a culture that values innovation, growth, and customer obsession, with ample opportunities for professional development.
About the role
As a Customer Support Supervisor at Rippling, you will lead a high-performing team responsible for delivering exceptional support to our customers. You will act as the point of contact (POC) for all actions and domains within your team, ensuring efficient operations, seamless collaboration, and outstanding customer experiences. This role demands a strategic mindset combined with hands-on leadership skills to drive team performance and process improvements in a dynamic, fast-paced environment.
You will report directly to the Customer Support Manager and play a pivotal role in aligning team goals with Rippling’s broader objectives. This is an exciting opportunity to influence the customer journey, lead a talented team, and contribute to the continued success of Rippling.
What you will do
Team Leadership and People Management:
- Act as the primary POC for your team, overseeing all operational aspects.
- Lead, mentor, and support team leads in their respective roles, fostering a culture of accountability and excellence.
- Provide coaching, constructive feedback, and professional development opportunities to team members.
- Handle team scheduling, attendance management, and adherence to ensure optimal staffing coverage.
Operational Management and Performance:
- Monitor and drive team productivity, ensuring performance metrics are met or exceeded.
- Track adherence to SLAs, response times, and quality benchmarks, addressing any gaps proactively.
- Analyze team performance data and trends to identify areas for improvement and implement solutions.
Issue Identification and Resolution:
- Proactively recognize potential issues in customer interactions or workflows and drive timely resolutions.
- Collaborate with cross-functional teams, including Tech, Product, and Operations, to address and resolve complex customer issues.
- Serve as a conduit of information between the Customer Support team and senior management, ensuring goals and updates are communicated effectively.
Customer Experience Improvement:
- Identify patterns in customer feedback and operational inefficiencies, providing actionable insights for process optimization.
- Work closely with the Product and Engineering teams to suggest enhancements and stay updated on product developments.
- Assist in creating or updating knowledge base articles to empower customers with self-service solutions.
Team Collaboration and Communication:
- Build and maintain strong relationships with internal stakeholders to ensure seamless support operations.
- Actively contribute to team meetings, strategy sessions, and training initiatives.
- Ensure team alignment with Rippling’s customer-centric values and overall mission
What you will need
- Experience: At least 4+ years in customer support, with a minimum of 2 years in a supervisory or leadership role, preferably within SaaS or technology environments.
- Leadership Skills: Proven ability to lead and develop a team, with a focus on coaching, feedback, and performance management.
- Technical Proficiency: Familiarity with customer support platforms and principles along with a solid understanding of HR or IT systems (preferred).
- Analytical Mindset: Strong problem-solving skills, with the ability to analyze data, identify trends, and implement improvements.
- Communication: Excellent verbal and written communication skills—clear, concise, and empathetic.
- Adaptability: Flexibility to work in US time zones and handle evolving priorities in a fast-paced environment.
- Customer-First Mindset: A deep commitment to delivering exceptional customer experiences
APPLY HERE
by Ronald Barron | May 14, 2025 | Uncategorized
About the Role
Title: Mid Level Software Engineer West Coast US
Location: US
Type: Full-time
Workplace: Fully remote
Job Description:
About the Company:
We are a leading financial services organization committed to driving innovation through cutting-edge technology. We deliver top-tier financial solutions that enhance operational efficiency and create secure, scalable systems for our clients. Our collaborative work environment empowers teams to innovate, enabling us to stay ahead in the fast-evolving financial services industry.
As a Software Engineer, you will contribute to the design, development, and delivery of scalable lending software solutions for YouLend. You’ll work closely with senior developers, product managers, and the business teams to implement features that align with business needs. This role is ideal for someone with a strong technical foundation looking to grow their skills and take on more responsibility in a collaborative environment.
Requirements
Key Responsibilities
Software Development
- Develop and maintain applications using C#, .NET Core, and Angular.
- Write clean, maintainable, and testable code that follows engineering best practices.
- Participate in code reviews, pair programming, and design discussions.
Collaboration
- Work with Product Managers, Business Analysts, and Designers to understand requirements and deliver high-quality features.
- Coordinate with platform teams to ensure successful deployments and system reliability.
- Communicate effectively with team members and seek support from senior engineers when needed.
Cloud & Infrastructure
- Contribute to cloud-based development efforts using AWS services like EKS and S3.
- Support the deployment of containerized applications using Docker and Kubernetes.
Quality & Agile Practices
- Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Help troubleshoot bugs and implement fixes in a timely and thorough manner.
- Maintain awareness of technical debt and help improve system performance and reliability over time.
Essential Skills
Education
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
Experience
- 3-5 years of professional software development experience with C# and .NET Core.
- Experience building web applications using Angular and TypeScript.
- Some familiarity with cloud platforms (preferably AWS) and containerization tools like Docker and Kubernetes.
- Hands-on experience working in an Agile environment.
Technical Skills
- Proficiency in object-oriented programming and system design.
- Basic knowledge of AWS services and microservices principles.
- Experience with relational databases (e.g., PostgreSQL, MongoDb) and version control systems (e.g., Git).
- Exposure to CI/CD tools and automated testing frameworks.
Soft Skills
- Strong problem-solving skills and attention to detail.
- Good communication skills, with the ability to work well in cross-functional teams.
- Willingness to learn and take feedback constructively.
- A collaborative mindset and a strong sense of ownership.
Desirable Skills
- Experience with Infrastructure-as-Code tools like Terraform or CloudFormation.
- Knowledge of financial systems or regulated environments.
- Familiarity with NoSQL databases (e.g., DynamoDB).
APPLY HERE
by Ronald Barron | May 13, 2025 | Uncategorized
About the Role
Title: Director, Web Marketing
Location: – United States
Job Description:
Level Access is the category leader in digital accessibility, helping organizations ensure their digital experiences are inclusive and compliant with global standards. With $100M+ ARR and a rapidly growing global footprint, we’re scaling fast to meet demand across private and public sectors!
We’re on a mission to build a more accessible digital world, and we need elite talent to help us extend our leadership position and empower our customers to make the digital world more accessible. If you’re passionate about performance marketing, digital storytelling, and building websites that convert, this role is for you!
We’re looking for a high-performing Director, Web Marketing to lead our global web strategy and be responsible for the evolution of LevelAccess.com into a powerful engine for growth, brand, and customer engagement. Our web properties are our digital front door, and we need the web to be an engine for growth and customer engagement in an enterprise B2B SaaS buyer’s journey.
This role will drive the performance, experience, and optimization of our web properties, with responsibility for organic pipeline generation, user experience, SEO strategy, GEO (Generative Engine Optimization) strategy paid conversion, and key web initiatives including ongoing brand & design enhancements, integration of PLG motions, and multi-site/brand integrations.
Role and Responsibilities
- Lead the global web strategy to drive web performance, optimization, UX, and site architecture in support of pipeline growth and brand goals.
- Lead a high-impact team and coordinate with engineering, design, and product marketing resources.
- Deliver and optimize pipeline by setting and achieving organic pipeline targets and partnering with digital marketing to improve landing page performance and conversion rates.
- Lead critical initiatives including the redevelopment of core site pages, product section, navigation, and the rollout of a refreshed brand identity.
- Develop and implement international web strategy, including localization, translation workflows, and geo-targeting to support global market expansion.
- Optimize for performance by overseeing site analytics, CRO, SEO, GEO and performance metrics to ensure continuous improvement and high return on investment.
- Collaborate cross-functionally with demand gen, brand, product marketing, and creative to deliver compelling, cohesive digital experiences.
- Ensure alignment between web strategy and demand generation campaigns, enabling full-funnel journeys and seamless handoffs between channels.
- Champion accessibility and inclusivity in all aspects of web design and content, so we stay true to our mission and customer promise.
- Launch updated core web pages that reflect our refreshed brand and messaging
- Drive measurable gains in organic traffic, SEO & GEO performance, and website conversion rates
- Deliver against an organic pipeline generation target aligned with marketing and sales goals
- Build a culture of experimentation, A/B testing, and user-centric design to continuously improve UX and engagement, including AI experimentation
- Establish a robust reporting structure to surface insights, support data-driven decisions, and ensure transparency with senior leadership
- Champion an optimization approach across the team, using performance data to guide priorities and iterate quickl
Qualifications
- 8+ years of experience in web marketing, including 3+ years leading web teams at a B2B SaaS or digital-first organization
- Proven success owning web pipeline performance and delivering both growth and outstanding brand experiences
- Deep expertise in SEO, CRO, web analytics, CMS management (e.g. WordPress, React, Drupal, Contentful)
- Experience leading site redesigns or large-scale web projects involving cross-functional teams
- Exceptional collaboration skills to work with creative, demand gen, product marketing, and engineering teams
- A track record of productive leadership: You move fast, get things done, and bring others with you
- A strong sense of digital brand and customer journey thinking: you know how to connect storytelling with performance
- Experience supporting global market expansion, including localization strategy and scalable web infrastructure for international audiences
- Shows dedication to accessible web design, understanding WCAG standards, and prioritizing inclusive design.
- Strong understanding of the full digital customer journey-from first touch to post-sale engagement. Journeys aligned to new business and existing customers.
- Demonstrated success in vendor evaluation and management, including SEO/GEO agencies, analytics tools, and development partners
- Experience managing GEO and a strong understanding of emerging AI-driven search and discovery platforms is a strong plu
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by Ronald Barron | May 13, 2025 | Uncategorized
About the Role
Title: Senior Data Engineer (ETL) – SkySail
Location: Brookfield United States
Job Category: Information Technology
Requisition Number: SENIO009424
Job Type: Full Time/Remote
Job Description:
Milliman SkySail is seeking a Senior Data Engineer to join our team. In this role, you will manage and maintain ETL pipelines, ensuring the smooth ingestion and transformation of data ultimately destined for Databricks. You will primarily work with Python, Bash and SQL, using AWS services like EC2 and S3. Databricks familiarity is a plus but not required.
Who We Are
Milliman SkySail is a consulting and software-as-a-service (SaaS) unit of Milliman, specializing in pharmacy claims analysis and reporting. Established in 2015 and acquired by Milliman in 2021, we have rapidly grown into a team of around fifty experts focused on pharmaceutical claims analysis, data engineering, and application development.
Job Responsibilities
What You’ll Do as a Senior Data Engineer at Milliman SkySail
- Collaborate: Work closely with key stakeholders and the rest of the data platform team to ensure data pipelines meet business requirements.
- Develop and Maintain ETL Pipelines: Design, develop, and manage robust ETL processes to efficiently ingest and transform data into Databricks.
- Automation and Optimization: Write and maintain scripts in Bash and Python to automate data workflows, optimize performance, and ensure reliability.
- Deploy and manage data pipelines in production: Deploy ETL workflows into production environments, ensuring robust operation, monitoring performance, and promptly addressing any pipeline issues to maintain reliability and stability.
- Troubleshooting and Support: Proactively monitor ETL processes, troubleshoot issues, and support timely resolution of data pipeline challenges.
- Client Engagement: Participate in client meetings and calls related to ETL requirements, providing clear communication and technical expertise.
- On-Call Availability: Participate in an on-call rotation to support ETL processes.
Minimum requirements
- 5+ years of relevant experience in data engineering or related roles.
- Proficiency in Python scripting and Bash.
- Strong SQL skills for data querying, manipulation, and validation.
- Familiarity with AWS infrastructure, specifically EC2 and S3.
Competencies and Behaviors that Support Success in this Role
- Familiarity with Databricks or similar big data platforms.
- Familiarity with DevOps best practices for ETL processes.
- Experience in healthcare data or pharmaceutical claims processing.
- Strong problem-solving abilities and attention to detail.
- Excellent written and verbal communication skills.
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.
APPLY HERE
