Senior Manager, Content Marketing

About the Role

Senior Manager, Content Marketing

locations

Remote, United States

time type

Full time

job requisition id

R7956

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn’t just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. “Join the Movement” encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. 

Job Description

How you’ll make an impact

As the Sr. Manager, Content Marketing you will be responsible for developing and articulating FORTNA’s desired image and position by establishing and communicating the value proposition of our products, services and the company as a whole. Additionally, you’ll drive the development of brand strategy, brand initiatives and execution of marketing plans that drive new business opportunities for FORTNA offerings. Your energetic and action-oriented style will be key as you help drive change in a fast-paced environment. You’ll contribute to our innovative, highly rewarding environment while taking part in the evolution and growth of our business.

As a key collaborator, you’ll build relationships across the business assuring consistent and compelling communication of our brand across all markets and service lines, including digital communications, print collateral, website, and social media. By understanding FORTNA business objectives, the global markets in which FORTNA operates and industry trends, you’ll develop and implement marketing plans that result in increased wallet share and market share.


Responsibilities of the position

  • Conducting market and competitive research to monitor, track and discover current and future market trends. Tracking of global and industry trends to assist in development/presentation of an informed point-of-view and insights on relevant topics for executive level audience.
  • Providing regular updates on trends and new developments to executive leadership, sales leadership and the company at large to inform and elevate conversations with clients and prospects.
  • Developing and implementing messaging with a cohesive narrative that enhances, elevates and expands brand equity. Developing tools and materials that support and enable the sales process.
  • Support digital presence (website, social media channels).
  • Assisting with integrated demand generation campaigns to drive new business development and ultimately revenue.
  • Interviewing subject matter experts, writing and providing oversight for thought leadership content (long-form, short-form, speeches, webinars and real-time communications) to build brand awareness and improve sales conversations. Maintaining a cadence of new thought leadership development to support strategic content marketing objectives for campaigns, events and digital channel growth.
  • Writing and editing news releases.
  • Working with Sales, Product Management, and Services Leadership to understand client’s needs and challenges by industry segment and develop strategic campaigns based on key buyer personas.
  • Creating success stories to engage both current and prospective clients and team members, including interviewing and writing content.
  • Managing relationships with outside vendors such as graphic design, video production, etc.
  • Understanding competitor profiles and product offerings through continuous monitoring and analysis of the market landscape.
  • Communicating key performance metrics and highlights of marketing accomplishments to demonstrate ROI of marketing investments.
  • Documenting best practices to drive re-use and scale.

REQUIRED QUALIFICATIONS*:

  • Bachelor’s degree in business, marketing, or communications
  • Minimum 8 years of experience in B2B Services Marketing
  • Proven record of building and implementing marketing plans and programs to achieve goals
  • Demonstrated skills/experience in the design and execution of marketing, communications and public relations activities
  • Excellent story telling skills
  • Enthusiastic team player
  • Strong project management skills and an eye for details
  • Strong initiative, ability to identify opportunities and independently pursue them
  • Proficiency in Microsoft products:  Excel, Word, PowerPoint, Outlook, SharePoint
  • Ability to multi-task and work cross functionally
  • Material Handling, Conveyor, Robotics, Industrial Automation or related industry experience
  • Strong interpersonal, organizational, time management and problem-solving skills
  • Ability to travel – approximately 15% of the time – primarily domestic with the possibility of international travel; however, this could change based on company’s impending business needs

Desired Qualifications

  • Proficiency with common social media platforms (LinkedIn, Twitter, YouTube)
  • Experience with WordPress and/or HTML
  • Experience with Marketing Automation, especially Marketo and Salesforce
  • Experience with Adobe Creative Suite
  • Creative/Innovative Design Thinking mindset
  • Passion for continuous improvement, lean practices
  • Solid generalist knowledge of ALL disciplines of marketing

APPLY HERE

Customer Success Manager, Enterprise

About the Role

Title: Customer Success Manager, Enterprise

Location: United States

Job Description:

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We’re backed by Benchmark, Redpoint, ICONIQ Growth and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients.

The AcuityMD Customer Success organization empowers customers to maximize the value of the AcuityMD platform. By playing the role of a strategic partner, we foster long-term relationships through proactive engagement, exceptional service, and product and industry expertise.

Team Mission

AcuityMD’s Enterprise Customer Success Team is responsible for managing customer base with a revenue band of $50M-$1B. These are established Medical Device organizations who are on the path to becoming technologically advanced in how they manage their commercial operations. These typically are land and expand set up engagements where a deep understanding of the customer landscape, their business and short and long term strategic goals becomes critical to ensure we partner in change management with an ultimate goal of expanding footprint and platform adoption leading to deeper ROI for the customer and expansions for the business.

We strongly encourage people of all backgrounds to apply.

Responsibilities

  • Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings
  • Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD
  • Generate contract renewals by ensuring client executives and users are seeing value with AcuityMD
  • Identify and illuminate customer success stories and examples of AcuityMD ROI
  • Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions
  • Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from AcuityMD

Your Profile

  • 5+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry
  • You’re able to develop close personal relationships with customers and colleagues through empathy
  • You are a patient and active listener
  • You’re proactive and self-driven, and bring infectious energy and resiliency
  • You are an excellent verbal and written communicator (email & PPT)
  • You’re highly organized with ability to multi-task and prioritize different assignments

Nice to Haves

  • Analytical background with experience with SQL or other query-based language

You must have an eligible work permit in the USA to be considered for this position.

APPLY HERE

Copy of Senior Technical Writer, Research Strategy

About the Role

Title: Copy of Senior Technical Writer, Research Strategy

Location: Vancouver

Job Description:

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Join the Research Strategy Team at Alpha-Sense as a Technical WriterSuccessful candidates will show aptitudes in written English communication, understanding complex software with experience in capital markets or finance considered an asset.

What You’ll Do:

  • Write and edit product literature documents including internal and external user guides for our FinData APIs.
  • Meet with engineers, programmers, and product managers to learn about specific products or processes.
  • Write and edit technical documents including reference manuals and product manuals as well as procedural documentation such as user guides and manuals.
  • Assess the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
  • Plan writing processes and tasks and set timelines and deadlines.
  • Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
  • Gather feedback from internal stakeholders and customers to improve technical documents.
  •  

Who You Are:

  • Excellent verbal and written communication skills.
  • Excellent writing and grammatical skills.
  • Excellent organizational skills and attention to detail.
  • Ability to present complex data in clear, concise text.
  • Ability to meet deadlines and to work independently.
  • Ability to edit and proofread work of colleagues.
  • Proficient with Microsoft Office Suite or related software.
  • Bachelor’s degree in Technical Writing, Computer Science, English, Business or related is required.
  • 5-10 years in technical writing, with experience in complex technical documentation.

APPLY HERE

Expert Advisor: Accounting

About the Role

Title: Expert Advisor: Accounting

Location: United States

Type: Flexible

Workplace: remote

Category: Expert Advising

Job Description:

Hi there! We’re WebFX, a full-funnel revenue marketing agency based in the US. We’ve been 9x named a Best Place To Work, and we’d love to meet you! We are a fast-growing company of more than 700 FXers, that has doubled in size over the past 5 years, with talented team members in 6 US offices, 20+ states, and now based around the globe (and representing 18+ different countries!). While WebFX and our subsidiary companies, such as Nutshell CRM, SEO.com, and TeamAI, are growing rapidly, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers – that’s where you come in!

We’re looking for people to join our mission to provide world-class full-funnel revenue marketing solutions to mid-size businesses worldwide. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

What We’re Looking For 

Tax Consultants

Tax Accountants

Do you have one of these desired skills, licenses or certifications?

Specialization in Tax Accounting

Certified Public Accountant (CPA)

Chartered Financial Analyst (CFA)

Master of Science in Finance (MSF, M.Fin., MiF, MFin)

Master of Accountancy (MAcc, MAcy, MAccy)

Master of Science in Accounting (MSAcy, MSA) 

Master of Professional Accountancy (MPAcy, MPAcc or MPAc)

Master of Business Administration (MBA) with a concentration in Accounting

Master’s degree or higher in fields related to finance or accounting

Current professional certification with a relevant board in your field of practice

Here’s what else you’ll need for this position:

Flexible scheduling – this position requires a minimum of 4 hours of remote availability per week. Thoughtful written communication practices and a knack for explaining complex concepts in an accessible manner.

Know someone who would be perfect for this opportunity? Send them this referral link!

What You’ll Do

Would you like a long-term freelance partnership? 

Are you looking for projects you can complete from the comfort of your current location? 

Does the flexibility of setting your own schedule and hours worked per weeksound like a fit for you?

Responsibilities

As an experienced professional in your field, you’ll get to review a variety of interesting content projects to verify industry accuracy. You will:

Review content for correctness. Is the information in a project true for your industry?

Identify sections or points in copy that need clarification. Can a concept be better explained, and how?

Recommend and suggest changes that our top-notch team of writers and editors can implement within projects. What needs to change, and how, to ensure content is educational and factually accurate?

Financial literacy is important, and financial representatives can educate others about smart budgeting decisions – such as the value of saving, and major life choices like purchasing a home or investing for retirement. The content you review will offer information for educational purposes only, and remind readers that only a financial advisor familiar with their personal circumstances can offer the best financial consultation and advice.

Location

This position is fully remote! Work from anywhere as long as you have a great internet connection and a comfortable workspace.

Time commitment

How much time can you commit per week? We’re looking for someone who can confidently commit at least ~4 hours per week – and if our client demand expands, increase to as much as ~15 hours per week.

Our project management team will align your workload based on your scheduling availability, which you’ll communicate to us each week. Here’s a review of the workflow:

Projects should be accepted or declined within 48 hours of receiving them.

After 48 hours with no response, they will be removed from your queue.

If you accept the project, you will have 48 hours from the day of acceptance to complete your project review. 

APPLY HERE

Technical Quality Control Specialist

About the Role

Title: Technical Quality Control Specialist

Location: Remote

Type: Req – TFT

Workplace: remote

Category: Merchandising Operations

Job Description:

The Role:

Minted is excited to hire a Quality Control Specialist for the Merch Ops team. The Quality Control (QC) Specialist plays a critical role in upholding and enhancing product quality across Minted.com. As a champion of both artist and customer experience, this role is responsible for auditing all product launches-including new and existing formats-to ensure they meet Minted’s quality standards. 

Reporting to Director, Merchandising Operations, the QC Specialist also ensures timely resolution of bugs, manages relevant Merch Ops tickets in JIRA, and analyzes quality data to drive continuous improvement. This role requires strong cross-functional collaboration, meticulous attention to detail, and a proactive mindset toward process optimization.

As part of our recruitment process, we want to ensure the security and legitimacy of all communication channels. Therefore, please be advised that all official correspondences from our team will be sent from email addresses ending with “@minted.com”

You will:

  • Partner with the Merchandising team to understand and enforce product quality standards across all assortments
  • Audit production files to ensure optimal print quality; communicate necessary changes to the production team
  • Review product data on Minted.com, flag discrepancies, and coordinate resolutions with production and merchandising teams
  • Participate in live-site quality checks to ensure a seamless customer shopping experience; provide insights to inform future product launches
  • Conduct Express Service audits for all eligible product types
  • Track and report on quarterly and annual quality metrics

You are:

  • Resourceful and proactive – you do not wait to be told to solve problems, but rather seek out new opportunities to improve
  • Results oriented. You are most comfortable in work environments which are outcome-oriented and merit-based, and are highly motivated by goal accomplishment
  • A passionate customer advocate. You are ready to put the customer first and influence others across the company to think similarly
  • Receptive to change. You are flexible, adaptable, innovative, and open in response to changing priorities
  • A collaborative thinker. You enjoy an environment that has been structured for collaboration and interdependence, drawing on strong functional areas to build your business
  • A systems thinker. You intuitively understand interdependencies, ask follow-up questions, and drive to solutions that balance the success of initiatives across revenue, quality, brand, and cost goals
  • A team player, someone with humility and a low ego, who understands that our collective success outweighs personal gains

You have:

  • A passion for quality of the Minted site experience and printed product.
  • Meticulous attention to detail
  • Strong communication skills and a positive attitude
  • Reporting experience
  • An understanding of Minted end to end process

APPLY HERE