Senior Quality Assurance Analyst

About the Role

Title: Senior Quality Assurance Analyst

Location: Remote US

Workplace: remote

Category: Engineering

Job Description:

Company Overview:

Company Overview:

Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ABCmouse.com® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com.

Summary:

We are seeking a Senior QA Analyst to join our Consumer Products Division. This individual will participate directly in the development process to ensure that all software releases meet the highest quality standards. While automation experience is a plus, it is not required for this role.

The ideal candidate will have exceptional knowledge of QA testing processes and procedures and have the ability to work closely with development, product, and management teams to establish quality benchmarks and manage the end-to-end testing process. The QA Analyst will also contribute to the quality, stability, and performance of live products through monitoring and issue management. This role is perfect for someone who is keen to apply their testing skills in a dynamic environment and contribute to the delivery of high-quality software.

Responsibilities:

    • Participate in thorough testing across all products.
    • Support the development and implementation of testing strategies, standards, and best practices to meet quality goals.
    • Collaborate with internal and/or external cross-functional teams (Development, Product Management, etc.) to ensure seamless and timely releases.
    • Conduct manual testing efforts, with an option to explore automation solutions, if beneficial.
    • Assist in managing the bug reporting process and ensure accurate documentation of defects.
    • Create test cases as part of an agile story refinement process to ensure clear and testable acceptance criteria, proactively identifying additional scenarios that enhance test coverage beyond explicitly defined requirements.
    • Monitor player or user feedback on live issues, bugs, and service interruptions through support channels.
    • Work with customer support teams to prioritize and address player-reported bugs or concerns.
    • Help maintain a culture of professionalism and continuous improvement within the team.

Minimum Qualifications:

    • 3+ years of experience in a QA role.
    • Strong experience in manual QA testing practices, with knowledge of automation being a plus.
    • Experience testing across multiple platforms (browser, Android, iOS).
    • Experience testing in-app purchases and subscription-based monetization across iOS and multiple Android app stores.
    • Strong understanding of bug management systems (e.g., JIRA, Bugzilla).
    • Familiarity with source control systems (e.g., Git) and branching schemes.
    • Ability to communicate software issues clearly to development and management teams.
    • Basic experience with testing analytics using tools such as Snowflake, with the ability to review and make minor modifications to existing SQL queries to validate data accuracy as per BI team expectations.

Preferred Qualifications:

    • Ability to define a comprehensive test plan for app-wide regression checks, determining necessary test coverage based on release changes.
    • Experience with app developer portals, including the ability to manage app submissions and releases.
    • Familiarity with debugging tools such as Xcode and Android Studio, as well as using ADB commands for installing and signing builds.

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Full Stack PHP Senior Developer

About the Role

Title: Full Stack PHP Senior Developer

Location: USA-Remote

Full time

job requisition id

JR102591

Job Description:

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

  • Belonging: We cultivate a space where everyone can show up as their authentic self.
  • Empathy: We seek out diverse perspectives and listen to learn without judgment.
  • Courage: We are all accountable for doing the right thing – even when it’s hard – because we know it’s worth it.
  • One Team: We realize our full potential when we work together towards our shared purpose.

Role and Responsibilities:

  • Full-stack development of high-quality reusable WordPress/PHP templates, plugins, and Gutenberg blocks.
  • Manage, maintain and update AWS Unix servers including web servers, load balancers, Redis Cache, map servers and more.
  • Design and build custom database structures in MySQL and PostgreSQL.
  • Manage code base using Git including peer code review. You will process all developer pull requests.
  • Provide technical leadership and mentorship to junior and intermediate web developers.
  • Participate in multi-department meetings to strategize project requirements, architect solutions, and educate associates.
  • You must be a self-starter, ready to take on multiple projects with minimal supervision but maximum impact. We are looking for someone who prioritizes high-quality work and sees every new project as a welcomed challenge.

Qualifications:

Required Skills & Experience:

  • Candidates are asked to submit their professional portfolio showcasing their relevant development experience
  • B.S. In Computer Science.
    • At least 3 additional years of highly relevant experience may be considered of a Associate’s lieu of the Bachelor’s degree.
  • 7+ years of progressive web development experience, in a LAMP environment
  • 2+ years Laravel
  • 5+ years WordPress – Theme, Gutenberg & Plugin Development
  • 5+ years JavaScript, CSS/SASS, HTML
  • 3+ years AWS Unix Web Server Management – EC2, S3, RDS, ECS, ECR
  • 5+ years MySQL
  • 3+ years PostgreSQL
  • 3+ years NGINX
  • 3+ years Apache
  • 3+ years REST API
  • 2+ years XML, JSON
  • 2+ years Git

Preferred Skillsets and Experience:

  • React JS
  • ADA Compliance
  • Cloudflare
  • ChatGPT
  • SOAP API
  • RPC API
  • Web Server Security
  • OpenStreetMap
    Mobile App Development
  • HIPAA Compliance

Key Behaviors:

  • Behave Ethically: Understand ethical behavior and business practices and ensure own behavior is consistent with these standards and align with the values of the company.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems and make decisions that enhance organizational effectiveness.
  • Organization: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information, & activities.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Flexibility and Adaptability: Willingness to be flexible in responsibilities and duties and easily adapt to the needs of the company.
  • Attention to Detail and Accuracy: Understands the need for accurate information in data analysis and communication with internal teams and stakeholders.
  • Appreciation for Diverse Backgrounds & Thought: Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. Qualified candidates must be legally authorized to be employed in the United States.
  • Must reside in the United States. (No offshore developers.)
  • LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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Supervisor, Accounts Receivable

About the Role

Title: Supervisor, Accounts Receivable

Location: – USA

Job Description:

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

Job Purpose:

This position is responsible for the day-to-day supervision of a team of staff. The Supervisor manages his/her team’s performance at an individual level and focuses on measuring and improving the key performance metrics of productivity and quality. The Supervisor provides the team with guidance and constructive feedback, supports their training efforts and is responsible for job growth of strong performers.

Essential Duties & Responsibilities:

  • Monitor staff performance, quality and address any training or performance issues accordingly. Perform colleague chairsides.
  • Conduct routine account activity quality audits to ensure accounts are being worked appropriately.
  • Collaborate with leadership and training to build training plans required to build a best practice team.
  • Provide assistance/resolution to internal business partner inquiries
  • Prepare reports or logs as required. Review of work
  • Act as a technical expert in regards to denials and payer policies, to answer questions raised by team members
  • Maintain a current working knowledge of all healthcare related issues and regulations
  • Responsible to report any detected trends, as well as procedural problems, to internal leadership as appropriate.
  • Maintain a professional attitude
  • Maintain confidentiality at all times
  • Analyze and solve problems quickly and thoroughly
  • Establish realistic goals and priorities concurrent with organizational objectives
  • Conduct daily huddles and weekly staff meeting for continued process improvement and for staff project knowledge
  • Back-fill all job opening
  • Approve timecards, approving/deny colleague PTO and approving payroll

Minimum Requirements & Competencies:

  • 2+ years of experience in healthcare insurance billing and denials, working directly with government or commercial insurance payers.
  • High School Diploma or GED
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output.
  • Ability to facilitate and influence decisions by motivating others to achieve excellence in both the quality of work and their approach to teamwork
  • Demonstrated subject matter expertise in insurance company practices regarding reimbursement with the ability to translate knowledge into training, supporting performance excellence
  • Ability to develop and manage relationships with colleagues
  • Demonstrated ability to navigate Internet Explorer and Microsoft Office
  • Proven knowledge and experience in governmental, legal and regulatory provisions related to billing and collection activity.

Preferred Requirements & Competencies:

  • BA/BS in business or related concentration
  • Prior management or supervisory experience preferred

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Senior Site Reliability Engineer

About the Role

Title: Senior Site Reliability Engineer (SRE)

Location: USA Remote & Travel

Full time

job requisition id

R4386

Job Description:

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

We are looking for a passionate, hard-working, and talented Senior Site Reliability Engineer to take the lead on solving some of the toughest operational challenges in some of the most sensitive and mission-critical automated warehouse solutions. The SRE team will drive the stability and sustainability of these next-generation systems and discover innovative ways to scale and operate them reliably as we expand. In this role, you will work with cross functional teams such as Operations, Mechanical Hardware Engineering, IT infrastructure Systems, and Software Engineering teams to identify and address underlying resiliency gaps.

What we do

The Site Reliability Engineering team is part of the Technology Support organization and is responsible for all Root both industrial and enterprise systems Root Cause Analysis software. We are a passionate cross functional team solving some of the toughest challenges in some of the most sensitive and mission critical automated warehouse solutions.

What you’ll do

  • You will be part of the SRE Team, which is focused on hands-on root cause analysis of all critical production outages to improve resiliency.
  • You are responsible for analyzing various sources of metric, dashboards, phrasing logs and articulating that to a facts-based actionable Root Cause Analysis investigation to lead a group of Subject Matter Experts teams to find the actual cause
  • Host RCA calls as a chair and drive the RCA process to conclusion within tight SLAs with customer-facing deliverables
  • Lead problem tickets and improvements to major software components, systems, and features to improve the availability, scalability, latency, and efficiency of the Symbotic System.
  • Engage in and improve the service lifecycle from inception and design to deployment, operation, and refinement based on lessons learned through deep dives.
  • Hands-on troubleshooting of VMware, Kubernetes, Custom Software, and infrastructure performance incidents.
  • Be a trusted technical advisor who leads complex root cause analysis investigations from beginning to end until maximum improvements are identified
  • Demonstrate sound knowledge of gathering logs and facilitating a facts-based root cause analysis with cross-functional teams.
  • Assist internal teams with corrective actions and improvement tickets and influence the completion goals.
  • Flexibility to work during occasional out of standard hours including weekends may be required depending on the cruciality and workload demands.
  • Ability to travel up to 10%.

What you’ll need

  • Bachelor’s degree in Software Engineering, Information Systems, Computer Science or a related field.
  • Minimum 8 years of experience working on ITSM tools such as Jira or equivalent tool. (ITIL Problem Management experience is a plus)
  • Minimum 8 years of infrastructure engineering experience with a record demonstrating the delivery of high-quality, large-scale solutions requiring planning and change control.
  • Minimum 8 years of experience in operation of production systems including troubleshooting, testing, and automation.
  • Minimum 5 years of experience leading technical Root Cause Analysis (Software and/or industrial focus is a plus)
  • Ability to prioritize parallel RCA investigations and tasks by influencing cross-functional teams to complete actions on time with demanding quality.
  • Experience with executive incident communications, RCA report writing, and written communication skills to non-technical audiences.
  • Ability to transfer vast technical background to projects through excellent problem-solving and competence to work with other technical teams. Efficiently read and understand Gitlab technical documentation
  • Experience in the advanced use of tools like Prometheus, Grafana, Logic Monitor, Elastic, VMware and use of CLI (Kube or Linux).
  • Knowledge of Power BI, Tableau, executive report writing, and presentation skills is a plus.

Our environment

  • Up to10%of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed bi-weekly.

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Mid-Level Structural Engineer

About the Role

Mid-Level Structural Engineer

time type

Full time

job requisition id

R1804

About the Position

We are seeking a Mid-Level Structural Engineer to join our growing Professional Design Services team in either one of the following Pond offices (Atlanta, GA; Augusta, GA; Savannah, GA; Jacksonville, FL; Tempa, FL; Port Orange, FL; Columbia, SC; Charlotte, NC; Huntsville, AL; Mobile, AL; New Orleans, LA) or as a Remote Employee. The ideal candidate possesses 5+ years of related design engineering experience and wants to grow, collaborate, and innovate. In this position, the successful candidate will take leadership in structural design and analysis projects while mentoring junior-level engineering professionals and supporting proposal efforts. Design projects will span across multiple markets and geographies affording opportunities for broadening knowledge and deepening skill sets related to building systems design. We are seeking someone who can be an independent self-starter and can move quickly and efficiently through a variety of design stages ranging from concept plans to construction documentation.

Experience and Qualifications

  • BS in Civil Engineering from an accredited college or university
  • 5+ years of related structural design and/or analysis experience
  • PE/SE license a strong plus
  • Proficient with relevant software such as Revit, AutoCAD and BIM
  • Experience mentoring and training employees
  • Experience leading projects, supporting proposal efforts and interfacing with clients
  • Ability to work well within a team environment, positive attitude, multi-task, and self-motivated to produce high quality work
  • Ability and desire to learn and grow professionally

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