Web Designer

About the Role

Title: Web Designer

Location: Remote – US

Job Description:

About LastPass
LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach.

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!

LastPass is looking for a Web Designer:  

The web marketing team at LastPass is looking for a Web Designer with strong UX experience and a mindset centered around improving the effectiveness of website experiences to drive business conversion goals. With prospects visiting the site from a variety of sources, you’ll need to consider every step of their journey through purchase, think big, disrupt status quo, and partner with other team to drive design decision that elevate product presentation and improve user experience.  

 About the team: 

The LastPass web marketing team plays a crucial role in driving brand awareness, user engagement, and product adoption through an effective digital presence. Focused on creating a user-friendly and informative experience and rigorously testing new CRO ideas, this team combines expertise in digital strategy, design, and content to connect with prospects and existing customers.  

If you are passionate about complex problem solving and motivated by scale, then this is the role for you! 

 Who will you work with? 

The web marketing team at LastPass collaborates closely with various internal and external stakeholders to ensure a cohesive and impactful online presence. Internally, you’ll work with product teams to align messaging with features, the sales team to drive pipeline and other marketing teams to deliver on integrated got-to-market strategy. You’ll also partner with content creators, developers, and analytics teams to enhance website performance and reach. Your key stakeholders will include executive leadership, who define strategic goals, and customers, whose needs shape site design and content. Externally, you’ll collaborate with agencies and vendors for marketing campaign design and execution. 

 What are some of the exciting challenges you will be working on? 

  • Create exceptional user web experiences that prioritize the needs and behaviors of users and lead to desired business actions, such as purchases, sign-ups, or other conversions
  • Collaborate cross-functionally with product owners, scrum leads, content strategists, copywriters, developers, and organizational leaders in brainstorming and creating concepts end-to-end
  • Convey design ideas via sketches, storyboards, user flows, wireframes and prototypes that consider the entire user journey, from awareness to post-conversion, ensuring that every touchpoint optimizes the likelihood of conversion while maintaining a positive user experience.
  • Constantly test, analyze feedback and iterate on web designs via A/B testing, user testing, and other methods to refine designs based on real user feedback and performance metrics
  • Identify barriers to website conversion and creatively solve these problems with design solutions that align with both user needs and business objectives
  • Produce final high-fidelity designs and optimized assets, showing a strong understanding of design principles applied to our customer base and current design ecosystem
  • Enhance existing design systems to better align with brand style guidelines, product UX and web production needs as well as making it scalable and flexible to remove UX dependencies and friction in production velocity
  • Work closely with engineering and web publishing teams throughout the implementation cycle to help with user stories, specs creations, and design QA 

What does it take to work at LastPass?  

  • Experience in the field of experience design with deep knowledge of UI/UX patterns, visual design principles, and best practices across all web touchpoints and form factors
  • Proven track record and portfolio of winning experience strategy and design case studies and that show how your work meets user needs, product requirements, and business goals.  
  • Prior experience with marketing SaaS products for both B2C and B2B  
  • Skills in responsive design or mobile first design – attention to detail across many breakpoints for a consistent experience
  • Experience in conducting cross-channel collaboration and driving UX web strategy in large organizations with multiple stakeholders
  • Familiarity working in an Agile scrum environment and its associated principles
  • Experience with conversion testing and landing page/funnel optimization via interactive prototypes, customer journey maps, service blueprints, and detailed user experience flow diagrams
  • Proficiency with Figma, Adobe CC, UserTesting.com
  • Data-driven mindset 

It’s great, but not required:  

  • Experience working with Stable Diffusion or similar AI image generation technologies, with the ability to integrate brand-specific parameters into the design process.
  • Knowledge and experience with Figma API that allows developers seamlessly integrate design elements from Figma directly into a website or application built with a headless CMS architecture 

APPLY HERE

DevSecOps Engineer

About the Role

DevSecOps Engineer

Virtual Req #574

ASRC Federal is seeking an experienced DevSecOps Engineer to support and augment ongoing efforts to achieve, maintain, continuously improve, and integrate Zero Trust (ZT) operational capabilities and solutions across ZT pillars at a large Federal agency. The purpose of this program is to provide enhanced capabilities and integration of operational capabilities and services across ZT pillars to accelerate ZT maturity beyond its current rate, and achieve and maintain White House, OMB, and DHS ZT maturity goals over the next two years. 

The DevSecOps Engineer will assess the maturity of the DevSecOps environment on an application basis. They will advise and support the development of a roadmap to attain optimal Zero Trust maturity. They will advise on the configuration and maintenance of the DevSecOps environment while collaborating with security, assurance, and product owners. The ideal candidate will have previous Federal agency experience with Application Security, DevSecOps, and CI/CD configuration in a Zero Trust environment and knowledge of and experience with Zero Trust federal requirements and the DHS CISA Zero Trust Maturity Model. This position is REMOTE.

Responsibilities:  

  • Ensures that the development and deployment pipelines are secure, automated, and efficient and use security best practices in accordance with ZT requirements at the optimal level.
  • Responsible for designingadvising, and training software development teams on automation and integration activities necessary for DevSecOps workflows in accordance with ZT requirements at the optimal level.
  • Will need to apply experience and advanced knowledge of software development security principles and approaches to develop plans and techniques and implement tools to improve ZT maturity.
  • Create and maintain technical documentation.
  • Solution design, development, integration, and testing.
  • Will need to understand the current state of applications to include the existing environments and Operating Systems (OS) and technical restrictions that may be present with legacy code.
  • Developing, integrating, and implementing solutions to diverse, complex problems.
  • Will define, plan, and organize assigned resources to accomplish organizational objectives.

Requirements: 

  • Minimum of 8 years’ experience.
  • Expert with Checkmarx
  • Bachelor’s degree in computer science, electronics engineering, engineering, or another technical discipline.
  • Fluency in one or more of the following programming languages: Java, C#, Python, Go.
  • 5 years minimum experience implementing automated workflows in CI/CD and DevSecOps environments.
  • 5 years minimum experience using tools that enable automated workflows, such as Jenkins, GitLab, TFS, Bitbucket, Git, etc.
  • 5 years minimum experience with containers and container technologies such as Docker, Podman, Kubernetes, etc.
  • Must have experience in designing, advising, and training software development teams in automation and integration activities required for DevSecOps workflows.
  • Must have experience with scripting languages.
  • 4 years minimum experience implementing automation throughout the Software Development Life Cycle for DevSecOps pipelines.
  • Knowledge of assessing the capability of existing DevSecOps pipelines, the ability to design and implement security improvements, and the ability to assist software development teams in their use.
  • Experience Working in an Agile Framework environment.
  • Knowledge of DoD security requirements and compliance.
  • Must be a US Citizen able to obtain an agency-specific suitability / public trust clearance prior to starting.

Desired Skills and Qualifications:

  • Recent experience at a federal agency.
  • Knowledge and experience with Zero Trust federal requirements and DHS CISA Zero Trust Maturity Model.
  • Proficiency in scripting, identity, MFA, micro-segmentation, how approaches affect delivery teams, end point detection, data protection, policy automation and orchestration.
  • Proficiency in continuous monitoring and real time analytics to detect and respond to issues immediately.
  • Experience with Burpsuite, Backstage, automation and governance standards. 
  • Cloud experience specifically, AWS, Google, or Azure.
  • Proficiency in AWS Cloud administration and AWS services.
  • Proficiency in managing EC2 servers, AMIs, restores, and backups.
  • Proficiency in configuring and monitoring AWS CloudWatch for resource metrics, logs, and alarms.
  • Knowledge of AWS Security Hub for centralized security findings and compliance checks.
  • Proficiency in managing AWS storage services (e.g., S3, EBS, EFS).
  • Familiarity with AWS Detective for threat detection and investigation.
  • Experience with AWS Backup for automated backups and retention policies.
  • Experience with AWS Systems Manager for patch management, automation, and compliance.
  • AWS or other applicable Technical Certification.
  • Experience with containerization
  • Splunk experience

APPLY HERE

Senior Content Designer

About the Role

Senior Content Designer

Remote US

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Content Design team is crucial to fulfilling Affirm’s mission. We’re looking for a senior content designer (content strategist, UX writer) to work on high-priority projects as an embedded partner of a product team. You’ll design and iterate on various aspects of the way people pay with Affirm, taking features from discovery all the way through A/B testing. You’ll own and shape the voice of our products, focusing both on longer-term strategy and more tactical day-to-day writing. And you’ll join forces with seven other content designers who share feedback, insights, and camaraderie as we build out the content design practice at Affirm.

To achieve success in this role, you excel at collaborating with cross-functional partners. You ask insightful questions that uncover gaps and propel teams forward. You move easily between big-picture thinking and fine tuning details. You’re great at communicating, explaining your reasoning, and advocating for the user. And, of course, you’re an excellent writer!


What you’ll do

  • Work cross-functionally with PMs, designers, researchers, and engineers at all stages of the product development process — from ideas to optimizations.
  • Contribute your expertise to product strategy and vision (not just “how it should look,” but “what should we build?”).
  • Develop first principles at the org, team, and project levels. Help create artifacts to scale our team’s reach beyond our embedded teams.
  • Shape product experiences through information architecture, content hierarchy, usability principles, accessibility, and other best practices.
  • Work closely with stellar legal and compliance partners to finetune language where needed.
  • Write human UX content that is clear, consistent, concise, and engaging.
  • Create and collaborate on user flows, communications (like texts and emails), test prototypes, research questions, and more.
  • Bring your keen sense of usability to participate in design sprints for new products, helping define flows and features.
  • Participate in our greater writing community at Affirm, including brand and technical writers.
  • Advance brand voice across our products.


What we look for

  • 4+ years of UX writing experience, both for web and native products.
  • A BA or BS in a related field (English, journalism, communications, human factors), or equivalent experience.
  • A demonstrated portfolio of your work thinking strategically across multiple consumer experiences and shipping successful in-app/web experiences in a fast-paced environment. (Required)
  • Experience and interest in financial services is a plus.
  • You are deeply fluent in all-around writing skills — you’re a language nerd who lives and breathes UX writing.
  • You think strategically — you’re comfortable working on complex systems and frame your work around business objectives.
  • You work independently with confidence and authority — and with minimal oversight.
  • You love to collaborate and advocate for the user and for content design.
  • You’re creative — you’re a great storyteller with the ability to persuade.
  • You value and enjoy doing user research.
  • You advocate for a content-first approach to design!

APPLY HERE

Senior Manager, Head of Services Operations

About the Role

Title: Sr. Manager, Head of Services Operations | Remote, USA

Location: Washington United States

Job Description:

This position will be fully remote and can be hired anywhere in the continental U.S.

The Sr. Manager of Federal Services Operations oversees the day-to-day services operations of Optiv + ClearShark, supports growth strategies, builds for scale and drives efficiency that adds to the bottom line. This position is execution oriented and aligns the operations of the company in support of Services goals. This person is a data driven leader and supports cross functional and high performing Services delivery teams.

Specific areas of responsibilities and experience required for this Sr. Manager role include a range of pre and post sales operational functions that are foundational to the success of our services organization. Functions under the leadership of this role include but are not limited to Resource Management, Project Management (both internal and client-facing), Client Success and Quality, Governance, and Document Operations.

How you’ll make an impact

  • Experience developing, optimizing, and running professional services operations programs across various functions
  • Lead the Project Management Organization to ensure that project and program managers are effectively managing Services engagements delivering projects on-time/budget and with high customer satisfaction
  • Oversee resource management and vendor resource management to ensure optimal allocation of personnel across projects, while balancing capacity, skill sets, and project timelines to meet organization and utilization goals.
  • Develop, implement and manage a client success and quality program, driving continuous improvement in services delivery, fostering strong relationships and ensuring high standards to meet/exceed client expectations.
  • Establish process and manage document operations, including creation, organization, and access to proposals, SOWs and delivery documentation ensuring accuracy, consistency, and compliance across teams.
  • Support client satisfaction efforts, including the client feedback, escalation, remediation and improvement efforts across the Services business.
  • Maintain efficient team structure and performance through analytics, processes and tools
  • Use data and analysis to inform business decisions and provide visibility into the performance of the Services operational functions
  • Support, drive and coordinate operations in support of growth and demand with internal stakeholders across services, sales, sales engineering, and operations as well as external partners.
  • Partner with sales, services and operational leadership in developing solutions and processes to best execute their business objectives
  • Collaborate with the management team to develop and implement plans for the services operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of Optiv + ClearShark.
  • Responsible for supporting and determining profit margins, according to established objectives, and develop or maintain internal control systems to ensure accountability.
  • Manage daily operations of personnel, purchasing, administration in coordination other departments.
  • Develop and maintain strong relationships with outside partners and other OEMs

What we’re looking for

  • Has or can obtain a Top Secret clearance.
  • At least 5-8 years of industry experience with at least 2 years of federal contracting experience
  • Experience with governance and compliance, specifically with FAR, DFARs, CUI and CMMC
  • Must understand FedRAMP and IL constructs
  • Leadership in Professional Services operations inside a high-growth industry
  • Strong analytical and quantitative skills; ability to use data and metrics to deliver insights and drive effective decision making.
  • Experience running project management and/or professional services teams
  • Strong organizational and communications capabilities (i.e., must be able to listen, understand and manage in a matrix organization)
  • Ability to develop cohesive strategic plans with clearly defined initiatives and success measures
  • Ability to support and lead through change, while developing processes, implementing procedures, and working collaboratively across organizations to achieve desired outcomes
  • Demonstrated ability to handle project management, planning, organizational communication skills, and aligning resources with projects based on skillset and availability
  • Ability to apply commonsense understanding (understanding that a reasonable person would have) to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

APPLY HERE

Frontline Tooling Senior Manager

About the Role

Frontline Tooling Senior Manager

remote type

Remote

locations

Remote-USA

time type

Full time

job requisition id

P746036

About the team

StreetEasy’s Revenue Operations team is responsible for sales operations in addition to aligning and optimizing all revenue generating activities across sales, customer support and marketing. While our site and app experience allow for seamless self-service, our higher-value customers benefit from sales and customer operations support. These teams establish relationships with purchasing decision-makers, educate customers about StreetEasy’s products, programs and marketplace, and proactively reach out to intercept emerging needs to help them succeed in their business. StreetEasy’s Revenue Operations team uses a data driven approach to streamline tech and processes across our business lines and ensure a unified customer experience to drive greater revenue growth.

About the role

We seek a motivated frontline operator tooling manager to be the expert in how sales and customer operations teams use various tech tooling products (i.e., Salesforce CRM, Salesloft, Zendesk, Tableau, etc). The role will partner with Frontline Technology and Engineering teams to improve efficiency and effectiveness of how StreetEasy uses technology to enhance customer experience and revenue, from conceptualization to implementation and iteration.

The Revenue Operations Frontline Tooling Manager will report to the Revenue Operations team lead to produce a best-in-class sales tooling tech stack and to increase frontline operator efficiency and effectiveness. The manager will develop and implement the overall sales and customer operations facing tools/tech product roadmap, as well as individual roadmaps for the most critical frontline tools – going deep to include external industry standard methodologies, capabilities, and features. They will partner with Sales, Customer operations, Frontline Tech, Analytics and Engineering to:

  • Deeply understand Frontline team needs and Tools use cases, through active qualitative feedback gathering/rep shadowing and quantitative trends (e.g., efficiency, time in tool, uptime, and other critical metrics)
  • Own, Build and drive Tooling roadmaps (overall and for individual product areas), incorporating external feature best practices, and aligning with cross-functional teams to resource and prioritize
  • Own Frontline adoption and implementation, including crafting communication plans, scalable data visualizations and dashboards, training materials, reporting structures, and ongoing adoption tracking
  • Lead Tooling resourcing across various initiatives (e.g., sprint planning, load balancing, coordinating across Business Enablement and cross-functional teams)
  • Scope project initiatives, ensuring project management operational excellence from problem definition through execution
  • Drive execution to project deliverables, including hitting stage gate milestones, preparing / delivering updates to Leadership from Sales / Customer operations, cross-functional teams and incorporating their feedback
  • Provide near-term operational support and/or coordinate triaging tech issues across various cross-functional teams
  • Lead coordination of cross-functional teams and resources (primarily Sales Tech, Engineering), assessing and acting on tradeoffs across the business

APPLY HERE