Job Description
Associate Implementation Consultant
Location: Remote/Nationwide USA
- Work 100% remote based
- RegTech & LegalTech innovator focused on AI powered compliance solutions
- Permanent full-time position
Role
We’re looking for an Associate Implementation Consultant who will be a key contributor to the Red Marker Implementations team. Red Marker Platform is a software as a service (SaaS) solution that automates the review of marketing collateral against regulatory and business rules. The Implementation Consultant will engage with major enterprise customers to help them articulate their rules and then implement custom risk detection to automate them within the platform.
As a member of the team, you will be comfortable in an “all hands-on deck” environment, able to operate and coordinate across workstreams, and can thrive in a fast-moving culture. This role is for a critical thinker who is focused on consulting and delivery and takes initiative to find the most optimal solution. A keen sense of ownership, speedy execution, and hustle is a must.
Your Day to Day
- Running workshops, managing technical inputs and forming strong relationships with stakeholders from enterprise customers.
- Converting requirements from customers into finalised rule designs.
- Implementing, testing and optimising rules in the Red Marker Platform.
- Consulting on potential platform channels and use cases including workflow system integrations.
- Supporting the Sales team with presales efforts including implementing custom demos and advising on platform capabilities.
- Working closely with the Client Success team to support project deliverables and reporting requirements.
Your Traits – Essential
- Passionate about rules. You will be designing and implementing custom risk detection rules that allow customers to quickly implement our solutions. You re excited about the opportunity to help customers and channel partners to design, implement and test rules.
- A problem solver. You embrace challenges and would stop at nothing to generate solutions whether they re hacky, short-term workarounds, or more sustainable, long-term process changes. You can design the right solution for the right environment, and have the diligence to follow through, win stakeholder buy-in, and deliver the desired outcomes.
- Driven to execute. We only get better when we take the leap to make things happen. You should have a bias towards action and desire to see your ideas out in the world. You can take things from a proposal to a solution while maintaining a pragmatic balance between speed and quality.
- Incredibly empathetic and understanding of our customers. You will challenge new ideas with the customers best interests in mind and are obsessed with creating a superior customer experience.
- Curiosity and a willingness to learn. You will admit when you don’t know something, and proactively seek assistance when needed. A strong commitment to continuous learning and personal growth is essential.
Your Traits – Desirable
- Data-driven and analytical in mindset. You are comfortable with numbers and spreadsheets. You understand how to drive decisions with data.
- Continuous transformer You are passionate about identifying and acting on opportunities for improvement in software products and delivery processes.
- Long-term bias. You do not what is just convenient in the moment but in the long-term best interests of the revenue, technology and reputational growth of the company.