Job Description
Assistant Vice President, Design Lead, Product Experience
locations
Remote South Carolina
Remote USA
time type
Full time
job requisition id
R-028997
Looking to drive industry leading product experiences? Have a deep passion and curiosity for designing new and innovative products? Interested in collaborating with management, product stakeholders, and internal business partners? Want to join a team that helps each other grow while making amazing things? If so, LPL Financial is the place for you!
LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.
Job Overview:
The Product Experience Design team at LPL Financial is looking for an extremely talented AVP Design Lead, Product Experience / User Experience / Experience Design (PX / UX / XD) to join our team. You’re a proven Product Experience / User Experience Design Lead with experience in and a passion for designing new products and services, who advocates for users, embraces human-centered design principles, and loves designing leading experiences through direct customer feedback. You utilize industry best practices, believe in aligning business and customer values, can navigate and be effective in complex organizations, and are experienced at driving quality customer experiences. This role reports to VP of Design within the Product Experience Center of Excellence.
Responsibilities:
- Lead the design of new products/services/offerings that customers love and support new product development.
- Engage with product stakeholders and partners to lead design thinking workshops for solving some of the industry’s most complex problems and contribute to product direction.
- Utilize industry best practices, influence product direction, and become a SME for the products used by our customers: financial professionals and investors.
- Bring together product, business, and engineering partners to collaboratively create experiences that are desirable, feasible, viable, and high impact.
- Develop plans that drive buy-in from senior management and product owners, while also helping to drive forward experience outcomes for the business, product, and customers.
- Partner with teams to plan customer research, create testable hypothesis, and turn quantitative and qualitative research results into impactful product changes. Iterate on and improve the design’s effectiveness through regular customer engagement.
- Create artifacts that clearly articulate the value of design and product experience, while iterating the design around emerging business goals and engineering factors.
- Map out customer and business needs to support and drive design decisions.
- Create and consult on effective data visualization designs.
- Lead quality design outcomes within agile sprint-based environments.
- Advocate for the value of good design.
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Requirements:
- 7+ years of experience utilizing customer-centered methodologies.
- 2+ in design and supporting the development of new products and services.
- 1+ years trading product experience
Core Competencies:
- Background in product experience (PX), user experience (UX), experience design (XD), information architecture (IA), interaction design (IxD), or visual/user interface design (UI).
Preferences:
- Strong experience with Figma, enterprise design systems, accessibility, Agile methods/Jira, usertesting.com and Fintech products highly-valued
- Tableau experience
Pay Range:
$104,240-$156,360/year
The salary range is dependent on a number of factors, including the applicant’s skill, experience, and work location.