Help design customer experiences that are not only functional but also beautiful and impactful.
About PTP
PTP is a fast-growing system integrator delivering strategic Customer Experience (CX) solutions. We partner with diverse clients to create digital journeys that connect people and results. Our culture values creativity, aptitude, and passion—bringing together professionals committed to being the best in their craft.
Schedule
- Full-time or contract position
- Remote role with potential travel to Sacramento, CA
- Collaborative consulting environment
What You’ll Do
- Develop and enforce templates, standards, and human-centered design principles
- Plan, manage, and execute usability testing for major releases
- Collaborate with clients and cross-functional teams to define scenarios, prototypes, and designs
- Drive usability improvements based on user feedback and insights
- Present research findings and design deliverables to stakeholders
- Ensure designs are functional and perform as intended in real-world use
What You Need
- Bachelor’s degree in Human Factors, Graphic/Interaction/Visual Design, or related field
- 4+ years applying Human Factors and Human-Centered Design principles
- 4+ years in visual interface design for web and mobile
- 4+ years in planning, executing, and analyzing UX research projects
- Strong communication skills for diverse technical and non-technical stakeholders
- Ability to lead design sessions, reviews, and presentations
Preferred Skills
- Experience with State of California projects
- Familiarity with Ovo Studios CaptureUX (1+ year)
- Experience implementing California statewide usability standards and templates
Benefits
- Competitive pay (full-time or contract basis)
- Opportunity to work on high-impact CX solutions
- Remote flexibility with occasional travel
- Collaborative, diverse team culture
Join PTP and champion the end-user experience while shaping next-generation customer journeys.
Design with purpose. Build with impact.
Happy Hunting,
~Two Chicks…