Join PTP and help design world-class digital experiences that deliver seamless and beautiful customer journeys. Partner with cross-functional teams to create intuitive, human-centered designs that drive real results for our clients.
About PTP
PTP is a fast-growing systems integrator specializing in Customer Experience (CX) solutions for leading organizations. We combine strategy, innovation, and technology to deliver exceptional user experiences that drive measurable business outcomes. Our diverse, collaborative team values creativity, curiosity, and a commitment to excellence.
Schedule
- Full-time or Contract
- Remote (based in California; occasional travel to Sacramento may be required)
What You’ll Do
- Develop and enforce templates, guidelines, and human-centered design (HCD) principles
- Plan, manage, and execute usability testing for all major product releases
- Collaborate with client subject matter experts and cross-functional teams to define scenarios, prototypes, and interaction flows
- Conduct user research, usability studies, and iterative testing to optimize designs
- Drive design enhancements based on constituent and employee feedback
- Present usability findings and insights to stakeholders, influencing design strategy and execution
- Ensure digital products perform as intended in real-world environments
What You Need
- Bachelor’s degree in Human Factors, Graphic Design, Interaction/Visual Design, or a related field
- 4+ years applying Human-Centered Design (HCD) principles to complex interface challenges
- 4+ years of experience in visual interface design for web and mobile applications
- Expertise in planning, conducting, and analyzing usability testing and user research
- Ability to translate findings into actionable insights and design recommendations
- Excellent communication skills, both written and verbal, to engage diverse stakeholders including executives, managers, and technical experts
- Strong interpersonal and leadership skills for leading design sessions and reviews
Preferred Skills
- Experience working on State of California digital projects
- Familiarity with Ovo Studios CaptureUX (1+ year preferred)
- Experience implementing California Statewide Usability Standards, including the California Web Usability Guidelines and Standards and the Governor’s Template for External-Facing Applications
Benefits
- Competitive compensation (DOE)
- Flexible, collaborative remote-first work environment
- Opportunity to shape large-scale digital products that directly impact end users
- Work alongside passionate professionals in a creative, innovation-driven culture
At PTP, you’ll help define user experiences that delight, engage, and inspire while creating scalable solutions for leading organizations.
Your next design challenge starts here.
Caza feliz,
~Two Chicks…