Shape customer journeys with human-centered design that blends usability, creativity, and impact.
About PTP
PTP is a fast-growing system integrator delivering Customer Experience (CX) solutions. The team values creativity, collaboration, and innovation—partnering with diverse clients to design seamless digital journeys that achieve measurable results.
Schedule
- Full-time or contract position
- Remote (may require occasional travel to Sacramento, CA)
What You’ll Do
- Develop and enforce templates, standards, and HCD principles.
- Plan and execute usability tests for major releases.
- Collaborate with cross-functional teams and client experts to design prototypes and workflows.
- Drive usability improvements based on user feedback.
- Present usability findings to executives, managers, and stakeholders.
What You Need
- Bachelor’s in Human Factors, Graphic/Interaction/Visual Design, or related field.
- 4+ years applying Human Factors and HCD to complex interface problems.
- 4+ years in visual interface design (web + mobile).
- 4+ years conducting UX research and usability testing.
- Strong communication and ability to lead design sessions.
Desired Skills
- California State agency experience.
- Familiarity with Ovo Studios CaptureUX.
- Experience with California Web Usability Guidelines and Governor’s Templates.
Benefits
- 100% remote with collaborative team culture.
- Work on meaningful projects impacting state-level services.
- Competitive compensation with long-term contract or full-time opportunity.
This role won’t stay open long—apply today to put your UX expertise to work on high-impact projects.
Be the voice of the user while shaping accessible, beautiful, and results-driven digital experiences.
Happy Hunting,
~Two Chicks…