Love technology, thrive under pressure, and know Zoom inside and out? As a Virtual Tech Assistant at Steno, you’ll deliver live support during depositions—keeping clients calm, connected, and confident in high-stakes moments.
About Steno
Founded in 2018, Steno is transforming litigation and court reporting with innovative technology, concierge-level service, and flexible payment solutions. The company’s culture emphasizes reliability, innovation, and hospitality while welcoming diverse backgrounds across tech, law, and operations.
Schedule
- Part-time, remote role
- Requires availability for at least 20 hours per week, Monday–Friday, 9am–5pm PST
- Must have full availability at least 3 days per week
- Initial 10 days of training required
What You’ll Do
- Provide live on-camera technical, audio, and video support during remote depositions
- Troubleshoot Zoom issues in real time, ensuring seamless client experiences
- Organize documents for virtual depositions and guide clients through platform use
- Maintain professionalism and confidence when supporting clients under pressure
- Deliver white-glove customer service before, during, and after depositions
What You Need
- 2+ years of customer service experience
- 1+ years of Zoom or video/audio conferencing experience (proficiency test required)
- Strong multitasking, organizational, and communication skills
- Comfort working under pressure and managing multiple moving parts
- At least 6 months of remote work experience
- Availability in one of the following states: AL, AZ, AR, FL, GA, HI, IN, IA, KS, LA, ME, MD, MA, MI, MS, MO, MT, NE, NJ, NM, NC, OH, PA, SC, TX, UT, VA, WV, WI
- Experience in court reporting, legal services, or startups a plus
Benefits
- Pay: $20–$23/hour
- Healthcare reimbursement for part-time employees
- Mental health and wellness benefits for employees + households
- Paid sick time and flexible scheduling
- Equity options and access to a 401k through Guideline
- Company-provided computer + monthly internet stipend
Open roles are limited—apply now to join Steno’s growing “Vid-Squad” and deliver top-tier client support.
Turn your Zoom skills and tech savvy into a career where every deposition counts.
Happy Hunting,
~Two Chicks…