Champion human-centered design and usability to shape intuitive digital journeys for clients and their customers.
About PTP
PTP is a fast-growing systems integrator specializing in Customer Experience (CX) solutions. We help organizations deliver seamless, results-driven digital experiences. Creativity, collaboration, and diversity drive our culture and success.
Schedule
- Full-time or contract role
- Remote within National, CA (with occasional travel to Sacramento, CA)
- Client-facing consulting with cross-functional collaboration
What You’ll Do
- Develop and enforce UX templates, standards, and human-centered design principles
- Plan, manage, and execute usability tests for new and enhanced applications
- Create prototypes, conduct research, and analyze user experience feedback
- Collaborate with subject matter experts and project teams to design intuitive workflows
- Present usability findings and design deliverables to executives and stakeholders
- Champion end-user needs and drive feature enhancements for usability
What You Need
- Bachelor’s degree in Human Factors, Graphic Design, Interaction/Visual Design, or related field
- 4+ years applying Human Factors and Human-Centered Design (HCD) principles
- 4+ years in visual interface design for web and mobile platforms
- 4+ years planning, executing, and analyzing UX research projects
- Strong communication and leadership skills, with ability to influence diverse stakeholders
- Proven experience presenting UX findings and advocating for usability improvements
Nice to Have
- Previous State of California project experience
- Familiarity with Ovo Studios CaptureUX (1+ year)
- Experience implementing California Web Usability Guidelines and Governor’s Templates
Benefits
- Remote flexibility with occasional travel
- Opportunity to lead usability and design improvements at scale
- Professional growth through high-impact CX projects
Shape user-first digital experiences that leave a lasting impact.
Your expertise in usability and human-centered design can redefine journeys—apply today.
Happy Hunting,
~Two Chicks…