Turn research into impact by shaping digital and physical experiences that support patients, providers, and internal teams. GeneDx is hiring a UX Researcher to drive insights that improve portals, websites, reports, kits, and more.
About GeneDx
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. With more than 20 years of expertise and the world’s largest rare disease dataset, GeneDx leads in exome and genome testing. By combining advanced science with large-scale data, the company is helping make precision medicine the standard of care.
Schedule
- Full-time, remote (#LI-REMOTE)
- Standard hours: Monday–Friday, 9 AM–5 PM EST
- Occasional extended hours based on project needs
What You’ll Do
- Lead end-to-end UX research studies across digital and print experiences (portals, websites, kits, reports, and tools)
- Present research findings as compelling, actionable stories for technical and non-technical audiences
- Use a broad toolkit of methods including usability testing, surveys, interviews, card sorts, and contextual inquiries
- Synthesize findings with analytics, market research, and SEO insights for a complete user view
- Collaborate with designers, product managers, engineers, and business teams to align research with goals
- Recruit and manage research panels, engaging patients, providers, and advisory board members
- Proactively identify opportunities for new research based on product roadmaps
What You Need
- 3–5 years of UX research experience, ideally in healthcare, healthtech, or another regulated industry
- Proficiency in qualitative and quantitative methods
- Experience with research platforms (e.g., UserTesting, Qualtrics)
- Strong ability to evaluate prototypes for usability
- Proven success managing research independently from planning to delivery
- Excellent storytelling skills with data, research, and visuals
- Collaborative mindset with experience working across product, design, and commercial teams
Pay Transparency
$104,545 – $130,681 USD
Benefits
- Paid Time Off (PTO)
- Health, dental, vision, and life insurance
- 401(k) retirement savings plan
- Employee discounts and voluntary benefits
Your research can make healthcare more accessible, clear, and human-centered.
Happy Hunting,
~Two Chicks…