Looking to jump into a fast-paced, tech-focused support role this ACA season? Join Mitratech’s remote team and be the expert voice clients rely on—just in time for one of the busiest reporting periods of the year.
About Mitratech
Mitratech develops world-class products that streamline Legal, Risk, Compliance, and HR functions. With over 35 years of experience and 20,000 clients in 160+ countries, we balance innovation with enterprise strength. Our culture is inclusive, high-performing, and designed for growth—even in seasonal roles.
Schedule
- Full-time, temporary
- Start: Early October 2025 | End: Early April 2026
- Fully remote (U.S. based)
- No benefits included
What You’ll Do
- Provide technical support to clients via phone, email, and chat
- Resolve issues related to platform usage, ACA reporting, and HR compliance tools
- Document all client interactions, share insights, and help improve future support processes
What You Need
- Prior experience in technical or customer support (preferably SaaS or cloud-based solutions)
- Strong analytical and troubleshooting skills
- Clear written and verbal communication, especially with non-technical users
- Familiarity with ticketing systems like Zendesk, Freshdesk, or Salesforce
- Understanding of data privacy (GDPR, HIPAA) is a plus
Benefits
- $20.00/hour (non-benefited)
- Work from anywhere in the U.S.
- Opportunity to expand your tech and customer service skill set during a critical compliance period
Step into a support role that’s short-term—but high impact.
Make a difference this ACA season.
Happy Hunting,
~Two Chicks…