Join a global leader in customer experience from the comfort of your home.
About VXI Global Solutions
VXI is a world-class BPO company providing customer service, digital solutions, and CX support to some of the most respected brands worldwide. With 40,000+ employees across North America, Asia, Europe, and the Caribbean, we believe in passionate people and meaningful growth.
Schedule
- Full-time, 100% remote
- Paid training provided
- Shifts may vary based on client needs
- Must reside in eligible U.S. states (including AL, GA, FL, MS, MI, and others)
Responsibilities
- Provide outstanding customer support over the phone
- Troubleshoot technical issues with iOS, macOS, smartphones, tablets, and PCs
- Communicate clearly and professionally with a wide range of customers
- Use multiple systems and tools to research and deliver real-time solutions
- Collaborate with team members to solve complex challenges and elevate service delivery
Requirements
- Previous experience in customer support or technical assistance (call center preferred)
- Strong knowledge of iOS, macOS, or general PC/mobile troubleshooting
- Excellent verbal and written communication skills
- Comfortable with learning and navigating multiple software platforms
- Strong time management and a self-motivated attitude
- Must have a private, distraction-free workspace
- High-speed internet: minimum 20 Mbps down / 10 Mbps up (wired Ethernet required)
Benefits
- $17.31/hour base pay
- Full benefits: medical, dental, vision
- $25/month phone plan: unlimited data, calls, and texts (restrictions apply)
- Referral bonuses through the “Referral for Life” program
- Paid training and ongoing career advancement opportunities
- Supportive, inclusive remote culture with growth-focused leadership
Help us deliver exceptional support experiences while building your career from home.
Happy Hunting,
~Two Chicks…