This is a senior-level UX seat where you’re not just designing screens, you’re shaping how live events feel from end to end. If you thrive in ambiguity, love systems thinking, and can tell a clear product story from concept to launch, this role puts you in the driver’s seat.
About SeatGeek
SeatGeek builds technology that makes ticketing easier for fans and more powerful for teams, venues, artists, and sellers. Their UX org is focused on creating best-in-class experiences across a broad platform, connecting multiple verticals into one cohesive ecosystem.
Schedule
Remote (United States)
Must have at least 4 hours of overlap with the 9:30am–5:30pm ET workday
Compensation: $200,000–$245,000 USD (equity eligible; total package varies by experience and location)
What You’ll Do
- Research and deeply understand the motivations and behaviors of fans, sellers, teams, and artists
- Set direction through clear strategy, then carry the work through detailed execution and launch
- Balance speed and quality, delivering impact through optimizations and 0-to-1 product work
- Lead with strong craft, experimentation, data-informed decision-making, and systems thinking
- Improve component systems to ensure consistent, high-quality experiences across the platform
What You Need
- 8+ years of experience using research methods to influence product direction and detailed experience design
- 4+ years of relevant domain experience in areas like ticketing/event management, digital CRM/ecommerce platforms, or healthcare tools
- Exceptional design craft and attention to detail, including pixel-perfect execution
- Ability to troubleshoot and unblock challenges tied to live experiences
- Comfort operating with a “pioneer mindset” in ambiguous environments
- Genuine passion for live experiences
Benefits
- Equity stake
- Flexible work environment (remote or optional in-office days)
- Work-from-home stipend
- Unlimited PTO
- Up to 16 weeks fully paid family leave
- 401(k) matching and student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k toward family building, reproductive health services, and gender-affirming care
- $500/year wellness expenses
- Subscriptions to Headspace, Headspace Care, and One Medical
- $120/month for tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon Music
If you’re ready to lead end-to-end UX work, influence strategy, and level up a platform used by fans and partners at scale, don’t sit on this one.
Bring the systems brain, the storyteller’s touch, and the craft to match the title.
Happy Hunting,
~Two Chicks…