This role is for a senior-level designer who can shape product strategy and also sweat the details all the way through launch. You’ll lead work that blends behavioral design, systems thinking, and storytelling to improve how SeatGeek serves fans, sellers, teams, and artists, especially in complex, ambiguous problem spaces.
About SeatGeek
SeatGeek is a live events ticketing platform built with a fan-first mindset and a strong technology backbone. They’re building experiences that help people discover and attend live events while supporting the broader ecosystem behind the scenes. The mission is to make live experiences better, and UX is central to how that happens.
Schedule
- Remote, United States
- Flexible work environment (in-office as often as you’d like or 100% remote)
- Requires 4+ hours of overlap with a 9:30am–5:30pm ET workday
What You’ll Do
- Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
- Set direction with clear product strategies, then execute with high craft through launch
- Balance speed and quality, delivering both optimizations and 0-to-1 product development
- Bring strong experimentation, data fluency, and systems thinking to design decisions
- Improve component systems and design consistency across the platform for high-quality experiences
What You Need
- 8+ years of experience using research methods that influence product direction and detailed UX design
- 4+ years of relevant domain experience in one or more of these areas:
- Ticketing or event management
- Digital CRM or eCommerce platforms (wholesale or supply-side)
- Healthcare tools (hospital, clinic, or patient care team tools)
- Exceptional craft and detail, with pixel-perfect execution standards
- Ability to troubleshoot and unblock live experience challenges in real time
- Comfort thriving in ambiguity with a pioneer mindset and strong delivery focus
- Passion for live experiences and the role design plays in shaping them
Benefits
- Equity stake
- Flexible work environment (in-office as often as you’d like or 100% remote)
- Work-from-home stipend for home office setup
- Unlimited PTO
- Up to 16 weeks fully paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k toward family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to Headspace, Headspace Care, and One Medical
- $120 per month for live event tickets
- Annual subscription to Spotify, Apple Music, or Amazon Music
If you’re the kind of designer who can set a north star, build the system underneath it, and still care about the last 2 pixels, this role is built for you.
Happy Hunting,
~Two Chicks…