This is a senior integration engineer role in a healthcare payer BPaaS environment. Translation: you’re building and keeping the pipes working, and when the pipes break at 2:00 a.m., you’re the one they call. If you don’t already have deep healthcare integration reps plus real platform experience (HealthEdge/Salesforce/Edifecs), this is not the lane.
About Firstsource
Firstsource is a global BPM partner supporting enterprise clients across healthcare, financial services, communications, and more.
Schedule
• Remote (U.S.)
• Hours not listed (but “production support” usually implies on-call or escalation coverage)
What You’ll Do
• Architect and deliver scalable integration solutions for payer workflows and data exchange
• Design/optimize APIs, ETL pipelines, and EDI file exchanges
• Lead technical delivery across client engagements using platforms like HealthEdge, Salesforce, and Edifecs
• Partner with architects/engineering/delivery to keep integrations aligned with business goals
• Mentor junior devs, drive code reviews, documentation, and knowledge sharing
• Monitor and resolve complex production integration issues
• Ensure compliance with healthcare security and standards (HIPAA, HITRUST)
What You Need
• Bachelor’s or Master’s in CS/Engineering (or related)
• 8–10 years in software development + systems integration
• Expertise in at least two: HealthEdge, Salesforce, Edifecs
• Strong Java, plus advanced C# or C++
• Strong knowledge of payer data formats and interoperability standards: EDI, HL7, FHIR
• Proven delivery of large-scale healthcare integration work
Nice to Have
• Cloud-native tooling (AWS Lambda/Step Functions, Azure Integration Services)
• DevOps tooling (CI/CD, Docker, Terraform)
• Agile experience + technical leadership/project ownership
Benefits
• Not listed in the posting (E-Verify + drug-free workplace language included)
Backbone moment: this is not “Production Support II” in the helpdesk sense. It’s an integration lead role wearing a support hat. If your background is more customer support than engineering, skip it. If you’re a true senior integration engineer, this is a solid remote target.
Happy Hunting,
~Two Chicks…