If you’re the kind of ServiceNow pro who can see the whole chessboard, not just the next move, this role is built for you. You’ll architect scalable ServiceNow solutions that connect teams, tools, and enterprise systems without turning the platform into a Frankenstein.
About Driven Brands
Driven Brands is North America’s largest automotive services company, home to brands like Take 5 Oil Change, Meineke, Maaco, CARSTAR, Auto Glass Now, and more. Their mission is simple: make car care convenient and reliable, while building careers and futures along the way.
Schedule
- Full-time, Remote (U.S.)
- Position location listed as North Carolina (Charlotte area noted)
- No sponsorship available
- Compensation range: $131,200 – $234,300 annually (base pay varies by location and experience)
What You’ll Do
⦁ Lead the architecture, design, and implementation of ServiceNow solutions across modules like ITSM, ITOM, CSM, HAM, SPM, and more
⦁ Translate business needs into clean, scalable ServiceNow platform solutions that leverage native capabilities
⦁ Design and guide integrations between ServiceNow and enterprise systems (ex: Oracle ERP, CRM platforms)
⦁ Partner with stakeholders, developers, and analysts to ensure smooth delivery and strong platform governance
⦁ Drive best practices across coding standards, performance, scalability, and maintainability
⦁ Support upgrade and patch planning and stay current on new ServiceNow features and releases
⦁ Build proposals with cost estimates and implementation timelines
⦁ Support change management so new functionality actually gets adopted (not ignored)
What You Need
⦁ 6+ years of hands-on ServiceNow implementation and architecture experience
⦁ ServiceNow Certified System Administrator (CSA) – required
⦁ Strong knowledge of CMDB, Service Catalog, Incident, Change, Problem, and Knowledge Management
⦁ Experience designing custom apps and workflows within ServiceNow
⦁ Solid understanding of ITIL processes
⦁ Confidence collaborating directly with stakeholders and customers
⦁ Ability to design integration frameworks across enterprise platforms
Benefits
⦁ Health and wellness benefits package (details provided by employer)
⦁ Paid time off and holiday pay
⦁ myFlexPay program (early access to up to 50% of earned wages)
⦁ Remote flexibility in a large, multi-brand enterprise environment
These architect-level remote roles get scooped up quick, especially with this pay band. If you’ve got the CSA, the years, and the platform vision, move on it.
Build the blueprint. Make it scalable. Leave the platform cleaner than you found it.
Happy Hunting,
~Two Chicks…