This one’s for the heavy hitters who can translate messy business needs into a clean ServiceNow architecture and actually get it delivered. You’ll lead platform engineering across ITSM, security, and governance, while keeping stakeholders aligned and teams moving.
About Axiom Software Solutions Limited
Axiom Software Solutions Limited provides specialized IT services and talent to help organizations deliver complex enterprise solutions. Their teams support large scale platform work, modernization, and implementation delivery across industries. This role focuses on ServiceNow platform engineering, governance, and end to end solution design.
Schedule
• Fully remote (United States)
• Senior level role (10+ years experience)
• Agile delivery environment (Scrum or SAFe) with frequent stakeholder workshops and alignment sessions
What You’ll Do
• Translate business and technical requirements into an architectural blueprint that supports complex objectives
• Establish and manage technical governance, standards, and leading practices for the ServiceNow platform
• Facilitate workshops to gather requirements, validate solutions, and confirm interpretation of client needs
• Design ServiceNow capabilities across ITSM and security or regulatory disciplines
• Produce detailed functional design documentation that matches customer requirements
• Configure and engineer ServiceNow to automate ITIL processes and improve operational outcomes
• Lead or guide development teams while managing customer and stakeholder expectations
• Support business growth by contributing input to opportunities and solution direction
What You Need
• 10+ years of experience overall, with 8+ years in ServiceNow platform engineering
• Strong ITSM experience including Service Request, Incident, Problem, Change, and Configuration Management, plus security or regulatory disciplines
• Proven experience delivering major ServiceNow implementations spanning ITSM and security or regulatory work
• Hands on knowledge of ServiceNow modules and capabilities such as ITSM, ITOM, CMDB, ITAM, GRC, SecOps, HR, IM, Service Catalog, SLAs, Knowledge Management, and Discovery
• Strong experience with workflows, tables, scripting, Flow Designer, IntegrationHub, and integrations
• Solid understanding of enterprise security architecture, middleware, discovery technologies, data modeling, and database design concepts
• Strong communication, presentation, and stakeholder management skills
• Fluent English, written and spoken
Benefits
• Remote senior level platform role with high visibility impact
• Work spanning architecture, governance, and delivery across core ServiceNow modules
• Opportunity to influence standards, lead practices, and help shape future engagements
If you’ve led real ServiceNow programs and you know how to balance architecture with delivery, apply now.
Bring clarity to the chaos and turn “requirements” into a platform people trust.
Happy Hunting,
~Two Chicks…