Help shape product decisions with real customer insight, not guesswork. If you thrive in a fast-moving environment where research brings clarity to messy problems, Booksy wants you driving the “why” behind what gets built.
About Booksy
Booksy is a global platform that helps beauty, health, and wellness professionals run successful businesses while helping customers book their “me time” moments. They’re a remote-first scale-up focused on building experiences that help people feel great every day.
Schedule
- Remote (United States)
- Must be based in ET or CT time zone
- Scale-up environment with shifting priorities and some ambiguity
What You’ll Do
- Lead research end-to-end: plan, run, and synthesize studies using interviews, observation, surveys, usability testing, and other methods
- Translate research into clear, actionable insights that influence product strategy and design decisions
- Synthesize data from across the business and align stakeholders on customer understanding
- Partner closely with designers, product managers, engineers, and analysts to ensure research supports business goals
- Communicate findings clearly to non-research stakeholders and champion the customer perspective in decision-making
- Mentor non-researchers on engaging with customers and contribute to a strong research culture and team environment
What You Need
- 4–7 years of UX/applied research experience, including 3+ years on a large-scale multinational tech product
- Degree in HCI, Cognitive Psychology, Computer Science, or related field (or equivalent practical experience)
- Proven ability to design, execute, and synthesize mixed-method research (qualitative + quantitative)
- Strong communication skills with the ability to make complex insights clear and usable
- Fluent spoken and written English and Spanish
- Comfort working in a fast-paced, evolving environment with limited resources and shifting priorities
Benefits
- Salary range: $140,000–$165,000/year (US)
- Remote work with $50/month home phone/internet reimbursement
- Health, dental, and vision coverage (UHC)
- Company-paid STD, LTD, and basic life insurance (1x salary up to $250,000)
- FSA/HSA options (with Booksy contributions: $1,000/$2,000 depending on coverage)
- 401(k) with 50% match up to 8% (3-year vesting)
- Unlimited PTO (exempt employees, with manager approval)
- 12 paid holidays
- 12 weeks paid parental leave
- EAP (Employee Assistance Program)
- Optional pet insurance
- Financial wellness tools (SoFi and Ladder)
- Discounts via Perkspot
- $50/month Booksy credit for services in the app
Senior bilingual UX research roles don’t sit long, and this one has a strong comp band, so don’t overthink it.
If you’re ready to drive product direction with evidence and real customer truth, this is a legit lane.
Happy Hunting,
~Two Chicks…