Bring clarity to complexity by designing seamless digital experiences that guide members into care. At Included Health, you’ll shape conversion flows and engagement strategies that simplify healthcare and make it accessible for everyone.
About Included Health
Included Health is redefining healthcare by delivering integrated virtual care and navigation. From urgent care to behavioral health and specialty services, we break down barriers so everyone can access high-quality care. Our design team plays a pivotal role in turning complex healthcare systems into intuitive, human-centered experiences.
Schedule
- Full-time, remote (U.S.-based)
- Flexible hours with cross-functional collaboration across product, engineering, and marketing teams
What You’ll Do
- Lead end-to-end design for Growth & Engagement, owning conversion flows and digital entry points
- Simplify complex authentication and coverage systems into intuitive, frictionless experiences
- Run A/B tests and rapid iterations using insights and data to refine design strategies
- Explore new storytelling, motion, and interaction design approaches to elevate member engagement
- Use AI-powered design tools (e.g., v0.dev, Spline, Cursor, Bolt) for prototyping and iteration
- Mentor peers, set design direction, and advocate for long-term vision alongside rapid experimentation
- Collaborate with product, engineering, and marketing to align design with business outcomes
What You Need
- 6+ years of product design experience (at least 2 years in growth, engagement, or conversion flows)
- Strong portfolio showcasing high-quality, high-converting experiences
- Proficiency with AI-powered design and research tools for prototyping and testing
- Experience with complex flows like authentication, onboarding, or coverage verification
- Strategic mindset with the ability to connect design decisions to business outcomes
- Excellent communication and storytelling skills to advocate for design solutions
- Bonus: Background in healthcare, fintech, or other regulated industries
Compensation & Benefits
- Base salary ranges by location:
- Zone A: $128,130 – $180,990
- Zone B: $140,943 – $199,089
- Zone C: $153,756 – $217,188
- Zone D: $166,569 – $235,287
- Equity package + comprehensive benefits including:
- Medical, vision, and dental coverage with multiple plan options
- 401(k) savings plan through Fidelity with company match
- Generous PTO and Discretionary Time Off
- 12 weeks 100% paid parental leave + up to $25,000 fertility/family building benefit
- Compassionate leave for failed pregnancy, surrogacy, adoption, or fertility treatment
- Paid volunteer time off (24 hours per year)
- Work-from-home reimbursement for effective setup
- Access to full suite of Included Health telemedicine services at no cost
Design with impact. Help us transform healthcare journeys and make access effortless for millions of members.
Happy Hunting,
~Two Chicks…