You’re leading a small squad of experienced designers, but you’re not hiding behind a calendar. This is a player-coach role: you manage people, you coach hard, and you still ship high-impact, accessible UX across web and mobile in a healthcare/pharmacy context.
About CVS Health
CVS Health is focused on building a more connected, convenient, and compassionate health experience. This UX leadership role sits in Innovation & Technology and helps shape the digital products people rely on to navigate care.
Schedule
- Full-time
- Remote
- Application window expected to close: 02/27/2026
What You’ll Do
- Coach and develop experience designers and content strategists through frequent, hands-on feedback and growth plans
- Balance people leadership with individual contributor ownership of key design initiatives
- Build strong partnerships with Product, Engineering, and Research; communicate status, risks, and needs early
- Negotiate priorities and timelines while balancing user needs with business and technical constraints
- Integrate user research, analytics, and accessibility best practices into daily design decisions
- Run and participate in design reviews, giving actionable feedback on craft, consistency, and accessibility
- Assign work based on strengths and skill-building while keeping delivery on track
- Address bias/exclusion and ensure team processes and meetings are inclusive and accessible
- Manage workload and resourcing so the team ships quality work on schedule
- Advocate for user-centered, human-first design thinking across roadmaps and execution
What You Need
- 7+ years professional experience
- 5+ years leading design teams (people leadership + technical/design leadership)
- 5+ years hands-on design for both mobile and web (retail/pharmacy domain preferred)
- 3+ years advanced proficiency with tools like Figma and accessibility standards (WCAG), plus using research to inform delivery
- Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)
Preferred Qualifications
- Strong coaching track record with accessible, user-centered healthcare work (portfolio helps)
- Strong facilitation, project management, and cross-functional collaboration skills
- Experience leading through change while protecting team health and delivery
- Strong storytelling, feedback, and stakeholder communication
- Agile experience
Benefits
- Pay range: $106,605–$284,280/year (varies by experience, location, and other factors)
- Eligible for bonus/commission/short-term incentives (in addition to base pay)
- Includes an equity award program target
- Medical plan options, 401(k) with company match, employee stock purchase plan
- No-cost wellness programs + confidential counseling + financial coaching
- PTO, flexible schedules, family leave, tuition assistance, and more (eligibility varies)
Here’s the honest filter: this job is heavier on coaching + accessibility leadership than pure “big-idea design.” If someone loves crafting, but hates giving feedback, managing feelings, and pushing standards through cross-functional friction, they’ll burn out fast. If they love developing talent and raising the bar while still designing, it’s a strong seat.
Happy Hunting,
~Two Chicks…