Help drive the future of Golden 1’s digital ecosystem by translating complex business needs into scalable software solutions that power member experiences across the credit union.
About Golden 1 Credit Union
Golden 1 is one of California’s most respected credit unions, serving millions of members with a focus on innovation and digital transformation. The Digital Platform Delivery team builds and supports enterprise-wide software tools that keep the organization running efficiently. As a Senior Business Systems Analyst, you’ll partner with business units and technology teams to design high-impact solutions using Agile practices.
Schedule
- Full-time, exempt
- Remote (California residents only)
- Salary range: $100,500 – $110,000 annually
- Occasional travel and on-call support required
What You’ll Do
- Oversee end-to-end Software Development Lifecycle for enterprise applications, including workflow analysis, documentation, and technical design.
- Lead requirements sessions and stakeholder meetings to define software solutions.
- Identify functional gaps, propose enhancements, and collaborate with product owners using Agile methodologies.
- Create user stories, acceptance criteria, process flows, technical specs, diagrams, and mockups.
- Serve as a technical subject matter expert for complex digital initiatives from start to finish.
- Provide Tier 3 operational support and resolve advanced system issues.
- Manage administrative tasks such as customizing forms, dashboards, workflows, and role-based access.
- Coordinate software upgrades and ensure seamless integration with business processes.
- Mentor BSA I and BSA II team members to strengthen department expertise.
- Collaborate with vendors, IT teams, and business partners to troubleshoot and enhance enterprise software solutions.
- Participate in Agile ceremonies including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
What You Need
- Bachelor’s degree in IT, Project Management, Business Administration, or related field; or equivalent experience.
- Seven years of experience in financial or health services with business analysis, product development, or process improvement focus.
- Strong background in Agile development or Azure DevOps environments.
- Advanced communication, presentation, and technical writing skills.
- Ability to translate business needs into scalable, efficient software solutions.
- Experience with enterprise software systems, process documentation, and operational standards.
- Strong analytical reasoning, planning, and organizational skills.
- Ability to manage deadlines, multitask, and support after-hours incidents.
Benefits
- Competitive salary
- Medical, dental, and vision
- Retirement benefits
- Paid time off and holidays
- Ongoing training, certifications, and professional development
Help build the digital backbone of a leading California credit union and shape the next generation of member-focused technology.
Happy Hunting,
~Two Chicks…