Lead the future of agentic AI at scale in healthcare. If you’re passionate about building frameworks, setting technical standards, and turning AI prototypes into production-ready solutions, this is a high-impact role with industry-wide reach.
About PointClickCare
PointClickCare is a leading health tech company serving over 30,000 provider organizations with the largest long-term and post-acute care dataset in North America. Privately held and founder-led, we reinvest heavily into research and development to advance AI innovation in healthcare. Recognized by Forbes as a top private cloud company and named one of Canada’s Most Admired Corporate Cultures, PointClickCare empowers its people to push boundaries and transform care delivery.
Schedule
- Remote, US-based role with occasional travel to Mississauga or Salt Lake City offices for team events and onboarding
- Full-time position
What You’ll Do
- Define the technical vision and reference architecture for agentic AI across products
- Build reusable platform components such as model brokers, orchestration services, evaluation harnesses, and telemetry systems
- Establish standards for reasoning loops, function calling, memory, safety, and interoperability
- Drive cross-functional roadmaps with Product, Engineering, and SaaS Ops, setting integration and API standards
- Mentor engineering teams, raising the bar for AI adoption and implementation
- Ensure compliance with Responsible AI, HIPAA, ONC practices, and security standards
What You Need
- Proven leadership delivering agentic AI systems at scale across multiple products
- Familiarity with healthcare and regulatory requirements (HIPAA, ONC-aligned practices, clinical workflows)
- Master’s degree or higher in Artificial Intelligence
- Strong Python expertise for production systems and deep experience with frameworks such as LangChain, LangGraph, AutoGen, CrewAI, or LlamaIndex
- Experience with RAG pipelines (OCR, NER, embeddings, vector stores, quality/versioning)
- Knowledge of model serving, multi-model routing, and performance optimization
- Hands-on implementation of RBAC, privacy controls, and Responsible AI standards
Compensation
- $173,880 – $193,200 annually
Benefits
- Benefits starting Day 1
- Retirement plan matching
- Flexible paid time off
- Parental and caregiver leave
- Fertility and adoption support
- Continuous learning and development support
- Wellness programs and employee assistance resources
- Allyship and inclusion communities
- Employee recognition programs
Join PointClickCare and lead the architecture of AI that transforms healthcare for millions of patients and providers.
Happy Hunting,
~Two Chicks…