by Terrance Ellis | Jan 22, 2026 | Uncategorized
Help ship better software by catching issues before customers ever see them. If you’re strong in both manual and automated testing and you know how to turn requirements into solid test coverage, this fully remote role gives you real ownership of quality.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 government organizations. Their teams build and support systems that impact millions of people, with a global footprint and opportunities to grow across teams and projects.
Schedule
- Remote: 100% telecommuting
- Full-time: Regular, full-time role
- Work style: Collaborative delivery with business analysts, engineers, and developers (UAT and API testing included)
What You’ll Do
- Develop, execute, and maintain manual and automated test cases and scripts
- Perform functional, integration, regression, and performance testing
- Identify defects, document issues clearly, and analyze root causes
- Review test results and deliver detailed reports to support release decisions
- Participate in User Acceptance Testing (UAT) and support validation activities
- Perform API testing using tools like Postman and SoapUI
- Translate requirements into test plans, scenarios, and test cases with cross-functional teams
- Improve testing processes, standards, and quality practices
What You Need
- Bachelor’s degree in electronic engineering, Electronics & Communications, or a related field (or equivalent)
- 3+ years of experience in software testing or testing analyst-related roles
- Hands-on experience across the full testing lifecycle:
- Requirements analysis
- Test planning
- Test case development
- Test execution
- Test cycle closure
- Experience with both manual and automated testing methodologies
- Strong attention to detail, documentation discipline, and clear communication
Benefits
- Estimated salary range: $69,300–$90,000 (varies by location, experience, and performance)
- Benefits may include:
- Health insurance and voluntary dental/vision
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- PTO, vacation, and/or sick time
If you’re ready to help teams ship with confidence and keep quality standards tight, apply while this role is open.
Bring the test mindset, the curiosity, and the “let’s reproduce it and fix it” energy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
Own mission critical application development projects from scope to launch, and keep multiple workstreams moving without things slipping through the cracks. If you’re a battle-tested PM who can run Agile and still speak “executive clarity,” this role is built for you.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 governments. Their teams build and support large-scale systems that impact millions of people, with a global footprint and room to grow across business lines.
Schedule
- Remote: Work from home (role supports delivery across multiple concurrent application development projects)
- Full-time: Regular, full-time role
- Work style: Fast-paced, PMO-driven delivery with Agile projects (3–5 years Agile experience expected)
- Tools: Heavy use of MS Project/Office plus collaboration and reporting tools
What You’ll Do
- Manage delivery of multiple concurrent application development projects of varying size and complexity
- Define scope with project teams and craft clear scope documentation
- Build and control detailed schedules (WBS, milestones, deliverables, task plans) to keep projects on time and on budget
- Identify and manage risks, issues, dependencies, and mitigation plans proactively
- Own project reporting and keep leadership informed with clean, consistent updates
- Set stakeholder expectations and create engagement models that hold throughout the project lifecycle
- Monitor and support technical teams to meet objectives, removing blockers when needed
- Apply PMO standards and best practices while enforcing project governance and quality
- Lead cross-functional collaboration between business and technology partners
- Support additional duties as assigned by leadership
What You Need
- 7+ years of experience crafting scope documentation, building WBS, and developing meaningful project schedules
- 7+ years managing application development projects
- 5+ years of stakeholder management experience
- PMP and/or comparable certification(s)
- Strong understanding of PMO best practices and project governance
- Proficiency with project management and productivity tools:
- MS Office, MS Project, Visio, Word, Excel, PowerPoint, Outlook
- MS Teams, PowerBI reporting
- 3–5 years of Agile experience (plus: experience implementing projects using Agile methods)
- Self-starter who can drive complex projects to completion with minimal supervision
- Strong communication skills (interpersonal, presentation, verbal, written)
- Strong problem-solving, analytical thinking, and business judgment
- Ability to negotiate and influence at all levels
- Experience managing technology projects in an IT outsourcing environment and/or managing IT service providers (strong plus)
Benefits
- Benefits and compensation details vary by location and experience
- Conduent typically offers:
- Health insurance and voluntary dental/vision
- Life and disability insurance
- Retirement savings options
- Paid holidays
- PTO, vacation, and/or sick time
If you’re ready to run multiple streams, keep stakeholders aligned, and deliver clean outcomes on high-visibility work, apply while this role is open.
Bring the structure, the calm leadership, and the “we’re shipping this on purpose” energy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
Be the quality gatekeeper before software hits real users. If you love breaking things (professionally), hunting root causes, and turning messy requirements into clean test plans, this fully remote role lets you own quality end-to-end.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 government organizations. Their teams build and support systems that impact millions of people, with a global footprint and long-term career growth opportunities.
Schedule
- Remote: 100% telecommuting
- Full-time: Regular, full-time role
- Work style: Cross-functional collaboration with BAs, engineers, and developers (UAT and API testing included)
What You’ll Do
- Develop, execute, and maintain manual and automated test cases and scripts
- Perform functional, integration, regression, and performance testing
- Identify defects, document issues clearly, and analyze root causes
- Review test results and produce detailed testing reports
- Participate in User Acceptance Testing (UAT) and support validation efforts
- Perform API testing using tools like Postman and SoapUI
- Partner with cross-functional teams to translate requirements into test plans and scenarios
- Improve test processes, standards, and overall quality practices
What You Need
- Bachelor’s degree in electronic engineering, Electronics & Communications, or a related field (or equivalent)
- 5+ years of experience in software testing or testing analyst-related roles
- Hands-on experience across the full testing lifecycle:
- Requirements analysis
- Test planning
- Test case development
- Test execution
- Test cycle closure
- Experience with both manual and automated testing methodologies
- Strong documentation skills and ability to communicate findings clearly
Benefits
- Estimated salary range: $85,470–$111,000 (varies by location, experience, and performance)
- Benefits may include:
- Health insurance and voluntary dental/vision
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- PTO, vacation, and/or sick time
If you’re ready to own quality, strengthen release confidence, and work fully remote, apply while this one’s open.
Bring the tester mindset, the documentation discipline, and the “show me the edge case” energy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
Lead the build, not just the code. This role puts you in the driver’s seat shaping the roadmap for enterprise systems that support major government and public service programs, with real scale and real impact.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 government organizations. Their teams build and run technology that supports essential services for millions of people, backed by a global footprint and long-term career growth.
Schedule
- Remote: Work from home
- Full-time: Regular, full-time role
- Work style: Collaborative delivery with enterprise teams (Agile/Scrum preferred)
What You’ll Do
- Build, enhance, and maintain enterprise web services and server-side applications on the J2EE platform
- Participate in all phases of the SDLC, from design through deployment and support
- Develop REST and SOAP services, including client-facing integrations and service ownership end-to-end
- Implement authentication, authorization, caching strategies, and API security (JWT, OAuth)
- Create reusable, testable components and optimize performance across the services stack
- Work with modern tooling and frameworks (Spring, JSON/XML, Postman/ReadyAPI, and front-end technologies as needed)
- Collaborate in Agile environments and support CI/CD and containerized deployments (preferred)
- Contribute domain experience in Health and Human Services programs like SNAP and TANF (strong plus)
What You Need
- Bachelor’s degree in Computer Science or a related field
- 10+ years of experience as a Full Stack Java developer
- Strong hands-on experience with:
- Java, J2EE, REST/SOAP
- Web services development and enterprise application servers
- Security standards and tooling (JWT, OAuth)
- Front-end fundamentals (HTML5, JavaScript, AJAX, CSS3, Bootstrap, Webix JS)
- Spring, JSON, XML
- Experience with federal or state-level technology environments
- 2+ years experience in Health and Human Services programs (SNAP/TANF)
- 2+ years experience with Eligibility and Enrollment systems
Benefits
- Estimated salary range: $96,250–$125,000 (varies by location, experience, and performance)
- Benefits may include:
- Health insurance and voluntary dental/vision
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- PTO, vacation, and/or sick time
- Career growth opportunities across a large global organization
- Award-winning culture and strong diversity focus
If you’ve got deep Java chops and real government program experience, this is one to move on now before it closes.
Bring the leadership, the architecture brain, and the “I own the stack” energy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
If you’re the kind of engineer who sleeps better after you’ve tested the failover plan, this is your lane. This role is built around disaster recovery, business continuity, and security remediation across enterprise infrastructure, with enough breadth (Citrix, AD/Azure AD, Windows Server, cloud, virtualization) that you’ll never be bored.
About Navitus
Navitus is a pharmacy benefits organization focused on making meds more affordable by cutting waste out of the drug supply chain. Their IT vision leans modern, collaborative, and reliability-driven, and this role sits on the Enterprise Infrastructure team supporting uptime and resilience.
Schedule
Full-time remote role
Monday–Friday, 8am–5pm CT
Remote eligibility excludes residents of: AK, HI, ME, MS, NH, NM, ND, RI, SC, SD, WV, WY
What You’ll Do
- Own support and maintenance for Disaster Recovery, Business Continuity, and Security Remediation across enterprise infrastructure
- Mentor teammates through technical challenges
- Build and run maintenance routines and system audits to protect system integrity
- Provide responsive technical support and document configurations and support processes
- Partner with Infrastructure, App Services, Data Services, DBAs, and business units to keep environments stable and meet SLAs
- Support change control and testing processes (including DR testing)
- Analyze infrastructure performance and recommend improvements
- Participate in capacity planning and long-term infrastructure strategy
- Maintain processes tied to onboarding, management, and offboarding enterprise applications (Citrix and non-Citrix) and desktop master images
- Help operationalize and automate infrastructure processes with the team and Service Desk
- Manage Citrix Virtual Apps and Desktops, Netscaler, and Enterprise Application Management in a heavily virtualized environment
- Provide after-hours support when needed
What You Need
- Bachelor’s in IT (or equivalent work experience)
- Disaster Recovery, Business Continuity, and Security experience (required)
- 7+ years in hardware/software installation and support
- Hands-on experience with:
- Microsoft/Azure Active Directory
- Citrix Virtual Apps and Desktops
- Netscaler
- Windows Server/OS administration
- Working knowledge of macOS
- Expert knowledge in at least 3 of: VMWare, Infrastructure Monitoring, Enterprise Compute, Enterprise Storage, AWS, Azure, OCI, O365, Citrix Virtual Apps and Desktop Service
- Citrix certifications (preferred)
Benefits
- Health, Dental, and Vision insurance
- 20 days PTO
- 4 weeks paid parental leave
- 9 paid holidays
- 401(k) match up to 5% (no vesting requirement)
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan + professional membership assistance
- Referral bonus program (up to $750)
Pay Range: $98,384 – $122,980/yr (plus 5% at-risk bonus eligibility).
Backbone check: “Disaster Recovery” in the title means they’re not looking for someone who just talks resilience. If your resume doesn’t show tested runbooks, real incident participation, postmortems, and measurable improvements, you’ll get screened out. If it does, this is a strong role.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
This role sits right at the intersection of “make engineering faster” and “stop cloud spend from getting stupid.” You’ll lead platform engineering (CI/CD, developer tooling, containers, observability) while owning FinOps and software procurement so teams can ship securely, reliably, and with cost governance that actually sticks.
About Navitus
Navitus Health Solutions is a pharmacy benefits organization built to make medications more affordable by removing cost from the drug supply chain. They’re pushing modernization in a hybrid cloud environment with a strong emphasis on AWS, enterprise architecture alignment, and a culture that values collaboration and new ideas.
Schedule
Full-time remote role
Monday–Friday, 8am–5pm CT
Remote eligibility excludes residents of: AK, HI, ME, MS, NH, NM, ND, RI, SC, SD, WV, WY
What You’ll Do
- Lead platform engineering efforts across CI/CD pipelines, developer enablement tooling, and internal developer platform (IDP) initiatives
- Oversee integration and upkeep of tools like Azure DevOps, SonarQube, and Snyk to support secure development workflows
- Run cloud FinOps practices: forecasting, usage tracking, tagging enforcement, and savings recommendations
- Guide observability engineering (metrics, logs, traces) to improve reliability and incident response
- Partner with Infrastructure and Cloud Ops to align on tooling, architecture, platform reliability, and cost governance
- Drive adoption of automation, Infrastructure as Code, and GitOps principles
- Produce cost governance reporting and dashboards highlighting AWS usage and optimization opportunities
- Mentor and lead a team of platform engineers, DevOps engineers, and FinOps analysts
- Define and execute a roadmap for platform modernization and cloud financial maturity
What You Need
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
- 5+ years in platform engineering or DevOps roles
- 2+ years in a leadership role
- Experience managing cloud spend and partnering with infrastructure and/or finance on cost optimization
- Strong knowledge of AWS services, cost management tools, observability platforms, and developer enablement best practices
- AWS, FinOps, and/or DevOps certifications (preferred)
Benefits
- Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401(k) match up to 5% (no vesting requirement)
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and professional membership assistance
- Referral bonus program (up to $750)
Pay Range: $112,640 – $140,800/yr (plus 10% at-risk bonus eligibility).
Backbone check: this job is not “just DevOps.” If the person can’t lead people and enforce standards (tagging, tool adoption, IaC discipline), FinOps turns into a polite suggestion and the cloud bill keeps laughing. The right manager will make shipping smoother and costs visible enough that leadership actually acts.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
This is a high-impact architecture role for someone who can translate business needs into clean, scalable designs across AWS and on-prem environments. You’ll partner with senior architects and dev teams to modernize systems, tighten standards, and guide delivery with real technical leadership, not just diagrams and meetings.
About Navitus
Navitus Health Solutions is a pharmacy benefits organization built as an alternative to traditional PBM models, focused on making medications more affordable by removing cost from the drug supply chain. They emphasize collaboration, innovation, and customer-focused solutions across the organization.
Schedule
Full-time remote role
Monday–Friday, 8am–5pm
Remote eligibility excludes residents of: AK, HI, ME, MS, NH, NM, ND, RI, SC, SD, WV, WY
What You’ll Do
- Provide technical input on architecture for strategic projects, aligned to Navitus enterprise standards (with guidance from a Senior Solutions Architect)
- Help create target-state architectures, roadmaps, and solution designs that connect business goals to engineering reality
- Work with stakeholders to understand current processes and translate them into technical specs and improvement opportunities
- Evaluate emerging technologies, standards, and design patterns with other architects to support successful delivery
- Promote and reinforce coding standards and architecture best practices across delivery teams
- Support new feature work by shaping scalable solutions and providing technical guidance through implementation
- Help estimate effort, assess feasibility, and identify risks/dependencies for key features
- Track delivery progress and escalate issues that threaten timeline or quality
What You Need
- Bachelor’s in CS/IS/Software Engineering (or equivalent architecture/development experience)
- 8+ years in architecture or software development
- AWS Certified Solutions Architect Associate+ (preferred)
- Strong AWS build/deploy experience with services like Lambda, API Gateway, S3, SQS/SNS, RDS, ECS
- Infrastructure as Code with AWS CDK (required)
- CI/CD and DevOps automation for build, deploy, and monitoring (required)
- Experience designing cross-platform architectures integrating cloud and on-prem systems (required)
- Experience building scalable, high-performance, highly available apps (required)
- Strong SDLC understanding (required)
- SQL + data architecture: database design, optimization, performance tuning (required)
- Ability to translate business requirements into technical specifications and guide developers through implementation
- Experience with modern platforms/tech (required): Kubernetes, Docker, Azure, Kafka, and/or microservices
- Advanced experience with multiple modern languages (required): C#, React, Python
- Scrum/Agile experience (preferred)
- Healthcare integrations (preferred): EDI X12, NCPDP, HL7/FHIR + HIPAA/CMS security standards
- PBM/claims adjudication experience (preferred)
Benefits
- Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401(k) match up to 5% (no vesting requirement)
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and professional membership assistance
- Referral bonus program (up to $750)
Pay Range: $105,271 – $131,588/yr (plus 5% at-risk bonus eligibility).
Real talk: this isn’t an “entry architect” role. If someone doesn’t have legit AWS + CDK + CI/CD chops and can’t guide devs through implementation, they’ll drown. But if they do, this is a strong remote architecture lane with real influence.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
This is a senior infrastructure role for someone who can keep cloud and enterprise environments stable, secure, and humming. You’ll support AWS and Azure (plus Oracle OCI), handle secrets management, own reliability and change control, and mentor others while making sure uptime and SLAs don’t get cute.
About Navitus
Navitus Health Solutions is a pharmacy benefits organization built as an alternative to traditional PBM models, focused on making medications more affordable by removing cost from the drug supply chain. Their culture supports diversity, creativity, growth, and strong service to customers and internal teams.
Schedule
Full-time remote role
Monday–Friday, 8am–5pm CT
After-hours support required as needed
Remote eligibility excludes residents of: AK, HI, ME, MS, NH, NM, ND, RI, SC, SD, WV, WY
What You’ll Do
- Serve as a primary technical resource supporting Oracle OCI framework plus AWS and Azure cloud platforms, including cloud applications and secrets management
- Mentor teammates through technical challenges and help level up team capability
- Build and run maintenance routines and system audits to ensure system integrity and reliability
- Provide responsive technical assistance and document configurations and support processes
- Partner with Infrastructure, Application Services, Data Services, DBAs, and business units to optimize operations and uptime while meeting SLAs
- Develop and support change control and testing processes to reduce deployment risk
- Analyze system performance and recommend improvements (stability, scalability, efficiency)
- Participate in capacity planning and long-range systems strategy with end users, vendors, and leadership
- Establish and maintain processes tied to onboarding, managing, and offboarding enterprise applications installed on servers (Citrix and non-Citrix), including desktop master images
- Work with infrastructure teammates, Service Desk, and business partners to operationalize and automate processes where possible
- Manage and maintain Citrix Virtual Apps and Desktops, NetScaler, and enterprise application management in a heavily virtualized environment
- Collaborate with Enterprise Architects to align day-to-day work with long-term infrastructure direction
What You Need
- Bachelor’s degree in IT or equivalent work experience
- Hands-on experience with AWS and Azure, including cloud apps and secrets management
- 7+ years of hardware/software installation and support experience
- Experience with: Microsoft/Azure Active Directory, Citrix Virtual Apps and Desktops, NetScaler, and Windows Server/OS administration
- Working knowledge of macOS
- Strong conceptual understanding of information technologies and methodologies
- Expert-level knowledge in 3+ of the following (as applicable): VMware, infrastructure monitoring, enterprise compute, enterprise storage, AWS, Azure, OCI, O365, Citrix Virtual Apps & Desktops Service
- Citrix certifications (preferred)
- Ability to collaborate respectfully and support compliance objectives
Benefits
- Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401(k) match up to 5% (no vesting requirement)
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and professional membership assistance
- Referral bonus program (up to $750)
Pay Range: $98,384 – $122,980/yr (plus 5% at-risk bonus eligibility).
This role is for the “calm under pressure” engineer who can keep enterprise cloud + Citrix environments stable while pushing smarter processes and automation. If that’s you, swing.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
Help protect sensitive healthcare and pharmacy data by building and maintaining the identity systems that control who gets access to what. If you’re strong with Okta, Active Directory, SSO, and least-privilege thinking, this role sits right at the intersection of security, compliance, and real-world operations.
About Navitus
Navitus Health Solutions is a pharmacy benefits organization built as an alternative to traditional PBM models, focused on making medications more affordable by removing cost from the drug supply chain. Their culture supports diversity, creativity, growth, and strong service to customers and internal teams.
Schedule
Full-time remote role
Monday–Friday, 8am–5pm
Remote eligibility excludes residents of: AK, HI, ME, MS, NH, NM, ND, RI, SC, SD, WV, WY
What You’ll Do
- Design, implement, monitor, and evaluate IAM security controls using a least-privilege access model
- Build processes for the full user account lifecycle: create, modify, disable, and delete accounts across Okta Directory, Active Directory, O365, and downstream systems
- Configure and troubleshoot Okta SSO federations, including SAML-based SSO integrations with customer identity providers
- Build and configure Okta tenants for project teams and maintain synchronization with ADFS
- Triage and troubleshoot Okta performance issues, run platform health checks, and work with third-party support partners
- Develop and maintain IAM workflows for provisioning entitlements and managing ticket-based support requests
- Support IAM incident investigations and document security breaches to assess impact and exposure
- Install and manage IAM security tools that protect systems and infrastructure
- Maintain the IAM awareness training platform
- Assist in broader IAM strategy work, including deployment, administration, configuration, and support of IAM-related policies and procedures
- Strengthen monitoring and documentation frameworks to assess and improve IAM security posture
- Support general security engineering duties as needed
What You Need
- Bachelor’s degree OR 4+ years of equivalent experience (IAM, system administration, cybersecurity engineering)
- 2–5 years of experience in Identity and Access Management or a closely related area
- Strong Okta admin/architecture understanding, including multifactor and SSO platforms
- Experience with Active Directory and ADFS
- Familiarity with least privilege methodology, security rights, permissions, and groups
- Strong troubleshooting skills across networking and computer systems, plus comfort working fast while supporting users
- Ability to evaluate controls and analyze data, processes, policies, procedures, and systems
- Understanding of regulatory requirements and frameworks (PCI, HIPAA, GLBA, SOC; NIST, ISO 27002, etc.)
- Bonus: Office 365 and Azure provisioning experience
- Bonus: experience in regulated industries, especially healthcare (HIPAA, HITECH, PCI)
- Bonus: experience working with Agile Scrum/Kanban teams
- Certifications (preferred): CompTIA Network+, Security+, CySA+, GIAC GSec, Associate of (ISC)², CISSP, ISACA CISM, or similar
Benefits
- Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401(k) match up to 5% (no vesting requirement)
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and professional membership assistance
- Referral bonus program (up to $750)
Pay Range: $105,271 – $131,588/yr (plus 5% at-risk bonus eligibility).
This is one of those roles where the work is invisible when it’s done right and catastrophic when it’s not. If you’re built for precision and security discipline, apply.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
This is a detail-driven testing role that protects patients’ access to medication by ensuring pharmacy benefits are configured correctly before changes go live. If you’re organized, process-minded, and you like work where accuracy actually matters, this role is a solid entry point into claims operations and healthcare systems.
About Navitus
Navitus Health Solutions is a pharmacy benefits organization built as an alternative to traditional PBM models, focused on making medications more affordable by removing cost from the drug supply chain. Their culture supports diversity, creativity, and growth while prioritizing excellent service to clients, members, and pharmacy partners.
Schedule
Full-time remote role
Monday–Friday, 8am–5pm
May include after-hours and/or weekend work depending on workload (shared among eligible team members)
Remote eligibility excludes residents of: AK, HI, ME, MS, NH, NM, ND, RI, SC, SD, WV, WY
What You’ll Do
- Perform and document scheduled and urgent benefit configuration testing for new client implementations and benefit additions, terminations, and changes
- Ensure testing is completed accurately and on time to reduce risk of access-to-care issues, missed performance guarantees, and potential liquidated damages
- Build a working understanding of the claims adjudication system and related upstream/downstream processes
- Test standard and custom configurations to meet client expectations and business needs
- Contribute to root cause analysis for issues using sound judgment and process awareness
- Follow benefit design and configuration standards, including HIPAA, NCPDP, and internal business standards
- Use workflow tools, issue tracking, and reporting tools to troubleshoot and respond to questions and requests
- Support internal teams through client meetings, audits, and program implementations by answering testing questions and providing guidance
- Adapt to industry changes and evolving technology across both legacy and emerging systems
- Participate in process improvement, cost reduction, and automation efforts
- Help create and maintain training materials, work instructions, and team policies
- Perform enhancement and regression testing of low-to-moderate complexity to support compliance with state, federal, client, and operational standards
- Mentor and support new and existing team members as part of ongoing training
What You Need
- Associate’s degree or equivalent work experience
- Ability to learn new systems and processes with close supervision (minimal experience required to start)
- Basic Microsoft Office skills, especially Word and Excel
- Strong attention to detail, documentation habits, and comfort working in structured workflows
- Ability to work respectfully and cooperatively while supporting compliance objectives
Benefits
- Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401(k) match up to 5% (no vesting requirement)
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and professional membership assistance
- Referral bonus program (up to $750)
Pay Range: $20.44 – $24.33/hr.
If you want a role that’s less “call center chaos” and more “systems + accuracy + real-world impact,” this is one to grab.
Happy Hunting,
~Two Chicks…
