If you’re the kind of platform engineer who likes building sturdy cloud foundations and then making them smarter with automation, this role is for you. You’ll help PerfectServe scale secure, reliable AWS infrastructure and push into AI-driven ops that reduce noise and speed recovery.
About PerfectServe
PerfectServe provides clinical communication and physician scheduling solutions that help care teams route messages to the right person at the right time. Their mission is to accelerate speed to care, reduce delays, and improve clinical workflows across care settings.
Schedule
- Remote (U.S.)
- Full-time
- Platform-focused role supporting a distributed SaaS environment
What You’ll Do
- Lead design and planning of cloud-native systems with scalability and security as core requirements
- Own AWS deployments using Infrastructure as Code and platform automation
- Implement and support AI-driven automation (event-driven decisioning, anomaly detection, auto-remediation, intelligent workflows)
- Tune workloads for reliability, performance, and cost efficiency
- Build and maintain observability: monitoring, alerting, recovery processes, and operational readiness
- Improve CI/CD and internal platform tooling to streamline developer and ops workflows
- Stay current on cloud, automation, and AI-assisted DevOps practices and bring practical improvements to the team
What You Need
- Hands-on Kubernetes administration experience (including ArgoCD and Helm)
- Strong Terraform and Infrastructure as Code experience
- Experience supporting complex, distributed SaaS platforms
- Strong AWS experience (certifications a plus)
- Experience integrating automation tools such as AI-assisted monitoring, AIOps platforms, automated runbooks, or automated incident response workflows
- Strong understanding of platform security, IAM, and securing automation pipelines
- Experience with CI/CD, DevOps practices, and Internal Developer Platforms (IDP)
- Nice to have: event-driven architectures, rule engines, and cloud-native automation tools (e.g., AWS Step Functions, Bedrock Agents, Lambda)
- Nice to have: Solution Architect Professional and/or Kubernetes certifications
Benefits
- Salary range: $120,000–$140,000/year
- Remote-first work environment
- Health, dental, vision, life, and disability insurance options available day one
- 401(k) with match (immediately vested)
- 17 company holidays + 2 floating holidays + competitive PTO policy
- Internal advancement opportunities
Platform roles with AWS + Kubernetes + automation don’t stay open long, especially at this pay band. If you’re ready to build systems that are secure, scalable, and self-healing, make your move.
Happy Hunting,
~Two Chicks…