This is a “first or early IT hire” kind of role where you own the whole IT function end-to-end, clean up the SaaS stack, tighten security, and make onboarding feel effortless. If you like startup chaos but want the authority to actually fix it, this one’s built for that.
About Pair Team
Pair Team is a public benefit, AI-enabled medical group serving Medicaid, Medicare, and safety-net populations. They partner with community orgs to deliver whole-person care and are scaling nationally after proving reduced ER visits and hospitalizations. The company is building an AI-first platform that connects healthcare and social-service orgs into a unified system.
Schedule
• Full-time, 100% remote (United States)
• Cross-functional, high-growth environment (People Ops, Finance, Legal, Engineering, clinical ops)
What You’ll Do
• Own IT end-to-end: onboarding/offboarding, device management, workflows, policies, security guardrails
• Refactor and optimize Rippling/HRIS and streamline the SaaS stack
• Build scalable IT fundamentals: MDM, access controls, documentation, repeatable processes
• Drive vendor management: select, negotiate, and manage MSP and SaaS vendors
• Security and compliance readiness: implement practical controls for HIPAA/SOC 2-style environments
• Lead incident response: run point, resolve quickly, document root causes, and prevent repeats
• Bring operational order: create simple systems that keep the business fast but secure
What You Need
• 7–10 years in IT, including 2–3 years in a lead or architect-level role
• Startup or high-growth experience (required)
• Hands-on experience with:
• Onboarding/offboarding and device management (MDM)
• SaaS administration
• SSO/IDP (Okta, Google Workspace, etc.)
• HRIS (Rippling preferred)
• Vendor management experience: selection, contract negotiation, ongoing performance management
• Security and compliance exposure: practical controls, compliance readiness, secure-by-default processes
• Incident response leadership: coordination, RCA, and prevention planning
• Strong cross-functional collaboration with People Ops, Finance, Legal, and Engineering
• Ability to communicate IT decisions clearly and support non-technical users with patience
Benefits
• Salary: $165,000 to $205,000
• Equity package
• Medical, dental, vision coverage
• 401(k) through Guideline
• Company-paid short and long-term disability and life insurance
• Backup childcare and caregiver supports (Wellthy)
• Monthly $100 work-from-home stipend
• Equipment provided
• Flexible vacation policy
Real talk: this role is not “keep the helpdesk moving.” It’s “be the IT department and the architect,” and they’re clearly expecting someone who can lead security posture and vendor strategy without building a big team first.
Happy Hunting,
~Two Chicks…