Help shape the future of IT in mental health care. Alma is looking for an IT Engineer 2 who thrives on problem-solving, empowering employees, and building scalable systems to support a growing remote-first workforce.
About Alma
Alma’s mission is to simplify access to high-quality, affordable mental health care. By helping therapists accept insurance with ease, Alma empowers providers to grow their practices while offering in-network care to clients. Available in all 50 states, Alma supports a nationwide network of over 20,000 therapists. Backed by $220.5M in funding from leading investors, Alma has been named one of Inc’s Best Workplaces in 2022 and 2023.
Schedule
- Remote-first (U.S., contiguous states)
- Full-time role on Alma’s internal IT team
- Cross-functional collaboration with Security, Operations, and company-wide stakeholders
What You’ll Do
- Administer best-in-class hardware and software tools to empower Alma employees
- Own and drive iterations of IT domains such as Requests, MDM, Patching, or Employee Lifecycle
- Provide technical support across the organization for hardware and software issues
- Educate employees on IT security and best practices
- Collaborate with Security team on SOC 2 audits and HITRUST certifications
- Participate in team meetings and contribute to ongoing IT process improvements
What You Need
- 3+ years of experience in Technical Support, IT Infrastructure, or SaaS Operations
- Strong troubleshooting skills in mixed-platform environments
- Proficiency in administering company-wide SaaS tools (Google Workspace, Microsoft Office 365, Slack, Zoom, etc.)
- Familiarity with MDM, APIs, GenAI, and cloud infrastructure (AWS, Azure, GCP)
- Experience with procurement and supply chain for IT hardware
- Curiosity about applying AI technologies to IT solutions
- Passion for Alma’s mission of improving mental health access
Benefits
- Remote-first company
- Health, dental, and vision insurance (Aetna, MetLife), plus FSA and HSA plans
- 401(k) with ADP
- Monthly therapy, wellness, co-working, and WFH stipends
- Financial wellness benefits through Northstar and BenefitHub
- Pet discount program
- One-time home office stipend
- Comprehensive parental leave
- 12 paid holidays plus 1 Alma Give Back Day
- Flexible PTO
- Salary range: $95,000–$120,000
Grow your IT career while helping Alma’s mission-driven team expand access to care nationwide.
Happy Hunting,
~Two Chicks…