Lead the team that makes engineers faster, safer, and calmer in production. If you can balance strategy with hands-on technical leadership, and you know how to build a DevOps and SRE culture that actually sticks, Housecall Pro wants you.
About Housecall Pro
Housecall Pro builds tools that help home service professionals streamline scheduling, dispatching, payments, and more so they can grow and get time back. Founded in 2013, they support 40,000+ businesses with a mission to champion Pros to success through reliable, secure, high-performing systems.
Schedule
Full-time, remote (#LI-REMOTE). This is a leadership role partnering across engineering stakeholders to drive platform, security, reliability, and delivery improvements.
What You’ll Do
⦁ Lead the DevEx/SRE function, overseeing technical excellence, reliability, and scalability of internal platforms and services
⦁ Enable DevOps, SRE, and software teams to ship rapidly and safely through better tooling, processes, and standards
⦁ Champion secure-by-design and compliance-conscious practices in DevOps and deployment workflows
⦁ Align platform work to business priorities and guide planning accordingly
⦁ Mentor engineers across disciplines on platform architecture and best practices
⦁ Build a culture of innovation, accountability, operational excellence, and continuous improvement
What You Need
⦁ Proven experience leading engineering teams with a people-first, empowerment mindset
⦁ Strong DevOps culture builder, with a track record of scaling that culture across teams
⦁ Agile, iterative approach with the ability to coach teams toward better delivery habits
⦁ Data-driven decision-making and a habit of creating the metrics that matter
⦁ Excellent communication under pressure, able to simplify complex topics and give clear feedback
⦁ Broad technical foundation across SRE, automation, security, performance, and operations
⦁ Proficiency in Ruby, Python, or JavaScript for automation and third-party API integrations
⦁ Deep experience with cloud infrastructure and containers in production (AWS ECS, Kubernetes)
⦁ Hands-on CI/CD pipeline experience (GitLab CI, Travis CI, CircleCI, or similar)
⦁ Strong relational database knowledge (MySQL, PostgreSQL) with performance tuning skills
Benefits
⦁ Medical, dental, vision, life, and disability coverage plus 401(k)
⦁ Paid holidays and flexible, take-it-as-you-need-it PTO
⦁ Equity in a rapidly growing startup backed by top-tier VCs
⦁ Monthly tech reimbursements
⦁ Paid parental leave and employee assistance program
⦁ Compensation range: $165,000–$195,000 + 10% bonus (plus equity eligibility)
They’re scaling fast and need a leader who can keep reliability high while velocity increases. If you’re ready to raise the floor for every engineering team, step in.
Roles like this don’t sit open for long.
Happy Hunting,
~Two Chicks…