Join a growing global leader in healthcare solutions and help keep Medline’s enterprise systems running smoothly. This is a full-time remote opportunity for candidates based in Illinois.
About Medline
Medline Industries is the largest provider of medical-surgical products and supply chain solutions worldwide. Headquartered in Northfield, IL, we help healthcare providers improve clinical, financial, and operational outcomes. With over 43,000 employees operating in 100+ countries, Medline is committed to innovation, growth, and creating a culture of belonging.
Schedule
- Full-time, Remote (Illinois-based)
- Hours: Sunday–Thursday, 7:00 AM – 3:30 PM CST
- Occasional weekend or holiday support may be required
What You’ll Do
- Monitor enterprise application systems, servers, and automated processing using job scheduling software
- Provide Tier 1 & Tier 2 hardware and software support, escalating complex issues when needed
- Diagnose and resolve job failures, troubleshoot system issues, and ensure operational stability
- Collaborate with application support teams, offshore associates, and automation specialists
- Maintain accurate documentation, job dependencies, and standard operating procedures
What You Need
- Bachelor’s degree or Technical Institute certification in Computer Science, Information Systems, or equivalent experience
- 1–2 years of IT experience with demonstrated troubleshooting and problem-solving skills
- Familiarity with job scheduling tools, enterprise systems, and basic SAP architecture
- Ability to work independently, manage priorities, and communicate effectively with technical and non-technical teams
- Preferred: 3–5 years of IT operations or system support experience
Benefits
- Competitive pay: $30.75 – $44.50 per hour (varies based on experience and location)
- Health, dental, vision, life, and disability insurance
- 401(k) with company contributions
- Paid time off and holiday pay
- Access to employee assistance programs, education reimbursement, and career development resources
Be part of a company that invests in your growth and offers endless opportunities to advance your IT career.
Start your next chapter today — your future begins here.
Happy Hunting,
~Two Chicks…