If you like the “find the needle in the haystack at 2 a.m.” part of ops work (and you’re calm under pressure), this is your lane.
About Axiom Software Solutions Limited
Axiom Software Solutions Limited supports organizations with technology delivery and operational support, helping teams keep systems reliable and scalable.
Schedule
- Remote (U.S.)
- Contract role
- Shift options (EST):
- 4:00 PM – 12:00 AM
- 12:00 AM – 8:00 AM
- 8:00 AM – 4:00 PM
- Five-day workweek, may include weekends
What You’ll Do
- Monitor cloud health and provide first-response support for incidents impacting customer experience
- Troubleshoot issues across systems, networking, and storage, from single VM problems to platform-wide disruptions
- Drive maximum uptime across global infrastructure
- Automate repeatable operational tasks and build tools to boost efficiency
- Coordinate operational work across teams to ship improvements with minimal downtime
- Use monitoring and incident management systems to detect, triage, and resolve issues
- Document fixes, runbooks, and learnings clearly so the team gets stronger over time
What You Need
- Strong troubleshooting mindset for systems, networking, and storage at scale
- Solid Linux systems administration experience (or strong networking with daily upkeep responsibilities)
- Familiarity with virtualization and troubleshooting VM instances
- Familiarity with containers and troubleshooting container issues
- IPv4 networking knowledge (CCNA-equivalent troubleshooting ability)
- Basic storage concepts and technologies
- Experience with monitoring tools and incident response/management workflows
- Scripting ability in Bash, Python, and/or Ruby
- Experience with configuration management systems
- Strong documentation habits and open communication style
- Proven ability to learn fast and adapt in a fast-paced environment
Benefits
- Not listed (confirm in screening)
Quick move for you: if you apply, tailor your resume bullets to incident response. Numbers matter here: uptime, MTTR reductions, tickets handled per shift, automations built, and the biggest “saved the day” outages you’ve worked.
Happy Hunting,
~Two Chicks…