by Terrance Ellis | Sep 10, 2025 | Uncategorized
Drive innovation by managing and optimizing GeneDx’s enterprise application ecosystem.
About GeneDx
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. With more than 20 years of expertise and the world’s largest rare disease dataset, GeneDx leads in exome and genome testing. By combining advanced science with large-scale data, the company is helping make precision medicine the standard of care.
Schedule
- Full-time, remote (#LI-REMOTE)
- Standard hours: Monday–Friday, 9 AM–5 PM EST
- Some travel may be required
Responsibilities
- Collaborate with business stakeholders to evaluate, deploy, and support enterprise COTS/SaaS applications
- Provide technical oversight of all enterprise applications, ensuring effective support and utilization
- Manage Jira tasks and projects, tracking milestones and reporting results
- Resolve support tickets related to troubleshooting, performance, and feature requests
- Maintain detailed documentation of integrations and enterprise workflows
- Develop SOPs and knowledgebase articles to improve efficiency and user adoption
- Act as primary vendor liaison, managing licensing, compliance, and user advocacy
- Monitor application performance, implement optimizations, and support continuous improvement
Requirements
- 3+ years managing enterprise COTS/SaaS tools
- 2+ years vendor management experience, including SLA compliance
- 2+ years with SaaS integration using iPaaS tools (Celigo, Workato, Boomi, etc.)
- Strong documentation skills and ability to create knowledge base resources
- Familiarity with HIPAA and/or HITRUST environments
- Experience with ServiceNow ticketing and Jira project tracking
- Preferred: configuring productivity tools (Jira, Confluence, Smartsheet) and enhancing AI tools (e.g., M365 Copilot)
Pay Transparency
$104,545 – $130,681 USD
Benefits
- Paid Time Off (PTO)
- Health, dental, vision, and life insurance
- 401(k) retirement savings plan
- Employee discounts and voluntary benefits
This is a high-impact role for a problem-solver passionate about optimizing enterprise technology and ensuring seamless operations across a mission-driven healthcare company.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 10, 2025 | Uncategorized
Help drive successful outcomes for GeneDx by supporting IT portfolio projects that power innovation in healthcare technology.
About GeneDx
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. With more than 20 years of expertise and the world’s largest rare disease dataset, GeneDx leads in exome and genome testing. By combining advanced science with large-scale data, the company is helping make precision medicine the standard of care.
Schedule
- Full-time, remote (#LI-REMOTE)
- Standard hours: Monday–Friday, 9 AM–5 PM EST
- Occasional after-hours/weekend support during program launches
- Some travel to the Gaithersburg lab as needed
What You’ll Do
- Assist in planning and scoping IT Tier 1 & 2 projects, including objectives, deliverables, and timelines
- Track daily project activities, tasks, schedules, and documentation
- Facilitate stand-ups, stakeholder updates, and action items
- Monitor risks, issues, and dependencies, escalating as needed
- Support requirements gathering, change requests, and impact assessments
- Maintain RAID logs, dashboards, and project KPIs
- Coordinate with IT engineering teams to align technical implementation with product vision and compliance standards
- Help manage vendor coordination, SOWs, and procurement
- Support test planning, UAT coordination, and release readiness
- Run CAB (Change Advisory Board) meetings and coordinate reviews/approvals
- Contribute to continuous improvement of IT project management processes
What You Need
- 1–3 years of IT service management or IT project coordination experience (SaaS environment preferred)
- Familiarity with HIPAA, CLIA, and SOX compliance standards
- Strong organizational skills with ability to manage multiple priorities
- Excellent communication skills across technical and business stakeholders
- Analytical mindset with comfort working with metrics and reporting
- Certified Scrum Master (CSM) preferred, not required
Benefits
- Salary range: $95,000 – $115,000 USD
- Paid Time Off (PTO)
- Health, dental, vision, and life insurance
- 401(k) retirement savings plan
- Employee discounts and voluntary benefits
This is a great opportunity to grow in IT project management while supporting mission-driven healthcare technology initiatives.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 10, 2025 | Uncategorized
Help safeguard critical healthcare infrastructure and sensitive data by building resilient security controls and leading threat detection efforts.
About GeneDx
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. With more than 20 years of expertise and the world’s largest rare disease dataset, GeneDx leads in exome and genome testing. By combining advanced science with large-scale data, the company is helping make precision medicine the standard of care.
Schedule
- Full-time, remote (#LI-REMOTE)
- Collaboration with IT, Engineering, and Compliance teams
Responsibilities
- Design and implement security controls for systems, networks, and sensitive data
- Configure and support SIEM solutions (Splunk, CrowdStrike, Azure Sentinel)
- Strengthen security across cloud environments with IAM, encryption, and monitoring
- Integrate security best practices into technology design and operations
- Conduct vulnerability assessments and drive remediation efforts
- Identify and mitigate threats such as SQL injection, XSS, and social engineering
- Lead incident response initiatives and investigate security events
- Maintain and enforce security policies, SOPs, and compliance frameworks
- Conduct risk assessments using NIST and other industry standards
Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, or related field
- 5–7 years of experience securing cloud and on-premises infrastructure
- Hands-on experience integrating security into CI/CD pipelines
- Strong knowledge of HIPAA, SOC2, SOX compliance requirements
- Advanced experience with firewalls, WAFs, endpoint security, and DLP tools
- Expertise with SIEM platforms such as Splunk, CrowdStrike, or Azure Sentinel
- Proficiency in Windows Server environments, Active Directory, DNS, DHCP, and network switching
- CISSP certification highly preferred
Benefits
- Salary range: $127,545 – $159,431 USD
- Paid Time Off (PTO)
- Health, dental, vision, and life insurance
- 401(k) retirement savings plan
- Employee discounts and voluntary benefits
This is a hands-on role for a seasoned engineer ready to strengthen GeneDx’s security posture and defend against evolving threats.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 10, 2025 | Uncategorized
Design and embed secure cloud-native architectures while driving secure software practices across the enterprise.
About GeneDx
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. With more than 20 years of expertise and the world’s largest rare disease dataset, GeneDx leads in exome and genome testing. By integrating advanced science with large-scale data, the company is helping make precision medicine the standard of care.
Schedule
- Full-time, remote (#LI-REMOTE)
- Reports to the SVP, Head of Information Security
- Collaboration with IT, Engineering, Product, and Compliance teams
Responsibilities
- Design and implement secure cloud architectures across AWS, Azure, and Oracle
- Lead adoption of secure SDLC practices across software development teams
- Integrate security into CI/CD pipelines and DevOps workflows
- Deploy and manage DAST tools for runtime vulnerability detection
- Establish and enforce secure coding standards (aligned with OWASP)
- Conduct threat modeling and risk assessments for new features and platforms
- Ensure compliance with HIPAA, HITRUST, PCI, SOX, and other regulations
- Configure and optimize SIEM tools such as CrowdStrike and Azure Sentinel
- Lead vulnerability assessments and penetration testing for applications and infrastructure
- Provide expert input on engineering, IT, and application design reviews
Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, or related field
- 7+ years in cybersecurity, including 3+ years in security architecture
- Deep knowledge of HIPAA, HITRUST, PCI, SOX, and SOC2 compliance frameworks
- Proficiency in cloud security frameworks (CSA CCM, NIST 800-53, CIS Benchmarks)
- Hands-on experience with AWS, Azure, or Oracle
- Expertise with IaC security (Terraform, CloudFormation)
- Familiarity with container and serverless security (Kubernetes, Docker)
- Preferred certifications: CCSP, CISSP, AWS Certified Security Specialty
Benefits
- Salary range: $153,053 – $191,317 USD
- Paid Time Off (PTO)
- Health, dental, vision, and life insurance
- 401(k) retirement savings plan
- Employee discounts and voluntary benefits
This is a high-impact role for a security leader ready to architect the next generation of secure, cloud-first healthcare solutions.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 10, 2025 | Uncategorized
Safeguard cutting-edge cloud environments and drive security-by-design in a fast-moving healthcare technology company.
About GeneDx
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. With over 20 years of experience and the world’s largest rare disease dataset, GeneDx is a leader in exome and genome testing and interpretation. By combining advanced science and technology, GeneDx is shaping precision medicine as the standard of care.
Schedule
- Full-time, remote (#LI-REMOTE)
- Collaborate with IT, DevOps, and compliance teams
- Must be able to support EST hours when required
Responsibilities
- Design and implement secure multi-cloud architectures across AWS, Azure, and OCI
- Enhance IAM, encryption, and network security best practices
- Configure and maintain WAFs and monitor security logs
- Conduct vulnerability scans, penetration tests, and regular security assessments
- Develop and enforce cloud security policies, standards, and compliance guidelines
- Monitor and respond to security incidents using SIEM tools (Splunk, Azure Sentinel)
- Integrate security into DevOps workflows, CI/CD pipelines, and IaC tools (Terraform/Ansible)
- Collaborate with IT and engineering teams to embed security into software development lifecycle (SDLC)
- Align security practices with HIPAA, SOC2, and SOX standards
Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, or related field
- 5–7 years of experience in cloud security with AWS, Azure, and OCI
- Strong knowledge of DevOps, CI/CD, and Infrastructure as Code (Terraform/Ansible)
- Hands-on experience with WAFs, endpoint security, encryption, and data loss prevention tools
- Experience with DNS, DHCP, Active Directory, and network switching
- Familiarity with CloudFlare and Crowdstrike ecosystems
- Knowledge of HIPAA, SOC2, and SOX compliance frameworks
- Preferred certifications: CCSP, AWS Certified Security – Specialty, Azure Security Engineer Associate, GIAC Cloud Security Essentials
Benefits
- Salary range: $127,545 – $159,431 USD
- Paid Time Off (PTO)
- Health, dental, vision, and life insurance
- 401(k) retirement savings plan
- Employee discounts and voluntary benefits
This role is ideal for a hands-on engineer who thrives in multi-cloud environments and wants to make an impact securing the future of healthcare technology.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 10, 2025 | Uncategorized
Turn your passion for technology and customer care into a rewarding career. VXI is hiring Technical Support Advisors to deliver world-class support for customers while working from home.
About VXI Global Solutions
VXI Global Solutions is a global leader in customer service, customer experience, and digital solutions. Founded in 1998, VXI employs more than 40,000 people across North America, Asia, Europe, and the Caribbean. We provide multilingual support, software development, quality assurance, and process excellence to some of the world’s most respected brands.
Schedule
- Full-time remote role (available across multiple US states)
- Paid training provided
- Must meet technical requirements for remote setup (see below)
What You’ll Do
- Answer inbound calls, providing tailored solutions to technical issues
- Diagnose, troubleshoot, and resolve problems with iOS, macOS, smartphones, tablets, or PCs
- Use multiple systems to research and deliver real-time solutions
- Adapt communication style to diverse customers and provide enhanced support
- Collaborate with team members to share expertise and achieve goals
What You Need
- Experience in customer-facing or support roles (call center preferred)
- Solid understanding of iOS, macOS, smartphones, tablets, or PCs
- Strong problem-solving skills and resilience under pressure
- Excellent verbal and written communication skills
- Ability to multitask with multiple software tools and systems
- Self-motivated attitude with effective time management
Benefits
- $17.31 per hour + performance-based incentives
- Full health insurance package (medical, dental, vision)
- $25/month per line cell phone perk for unlimited phone, text, and data
- Paid training and career advancement opportunities
- Referral bonuses through the “Referral for Life” program
- Supportive, inclusive culture with focus on diversity and growth
Remote Work Requirements
- Quiet, private workspace free from distractions
- Comfortable desk setup with company-provided equipment
- Reliable wired internet connection (minimum 20 Mbps download / 10 Mbps upload; Wi-Fi not permitted)
Join a fast-growing global leader where your technical skills and customer care make a daily impact.
Your opportunity to thrive starts here.
Happy Hunting,
~Two Chicks…
