by Terrance Ellis | Sep 25, 2025 | Uncategorized
Drive user clarity with documentation that makes complex software simple.
About Mitratech
For over 35 years, Mitratech has delivered world-class solutions in Legal, Risk, Compliance, and HR functions. Today, we serve 20,000 client companies worldwide—including 30% of the Fortune 500—supporting over 500,000 users in 160+ countries.
We’re a close-knit, globally distributed team that blends entrepreneurial drive with enterprise resources. At Mitratech, you’ll work with cutting-edge tools, collaborate across cultures, and be empowered to innovate in a supportive, growth-oriented environment.
Schedule
- Remote-first, based in Mexico
- Full-time role with flexible collaboration across global teams
- Embedded in Agile software development teams
Responsibilities
- Lead and coordinate documentation efforts across multiple projects
- Create and maintain user guides, release notes, tutorials, help systems, and instructional videos
- Collaborate with Product Management, Development, QA, and Support to ensure accuracy and user focus
- Apply single-sourcing strategies to deliver content across multiple formats and audiences
- Drive documentation standards, workflows, and continuous improvement initiatives
- Mentor other writers and contribute to best practices across the documentation team
- Monitor internal communication channels to identify documentation needs and propose solutions
- Participate in Agile ceremonies and product launches
Requirements
- Bachelor’s degree in Technical Communication, English, Education, Journalism, or related field (or equivalent experience)
- Proven experience writing documentation for SaaS or enterprise software
- Familiarity with Agile methodologies
- Strong attention to detail, quality, and consistency
- Proficiency with Paligo (preferred) or similar CCMS / HTML-based authoring tools
- Experience with AI-assisted writing and editing tools
- Skilled in single-sourcing and structured authoring practices
- Knowledge of instructional design, HTML/CSS, or video creation is a plus
- Flexible, adaptable, and comfortable in a fast-paced Agile environment
Benefits
- Competitive salary (based in MXN)
- Flexible, remote-first work culture
- Exposure to diverse technologies and global teams
- Growth opportunities with a company serving top-tier clients worldwide
Bring your skills in technical communication to a role where your documentation will directly support professionals across industries and help shape the future of compliance technology.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Shape the future of document automation. Mitratech is looking for a Senior Frontend/UI Engineer to join our HotDocs team, building advanced browser-based applications that help thousands of professionals maximize efficiency, minimize risk, and deliver perfectly formatted documents every time.
About Mitratech
For over 35 years, Mitratech has delivered world-class solutions across Legal, Risk, Compliance, and HR functions. Today, we serve 20,000 client companies worldwide—including 30% of the Fortune 500—supporting more than 500,000 users across 160+ countries.
Our culture blends entrepreneurial drive with enterprise resources. We move quickly, experiment with leading-edge technologies, and empower teams to deliver innovation at scale—all while fostering inclusivity, collaboration, and continuous learning.
What You’ll Do
As a senior team member, you’ll play a key role in building HotDocs’ browser-based document automation solutions. You will:
- Write code daily to solve business problems using TypeScript, JavaScript, React, and Node.js
- Drive engineering quality across the team through best practices and peer collaboration
- Refactor and evolve a complex codebase for performance, scalability, and maintainability
- Collaborate with Team Leads and Product Owners to design and deliver high-impact solutions
- Mentor junior engineers and help elevate team-wide technical standards
- Interact directly with stakeholders to understand users, customers, and product needs
What You Bring
- Proven experience delivering complex web applications in an agile environment
- Ability to ship robust, scalable, and user-friendly solutions with autonomy
- Strong technical communication and collaboration skills
- Passion for building seamless UI/UX experiences
Essential Skills
- JavaScript & TypeScript
- Modern SPA frameworks/libraries (React preferred)
- Building complex, browser-based applications
- Git / version control
Desirable Skills
- Azure DevOps
- Docker
- Node.js
Why Mitratech
- Join a globally distributed, collaborative team
- Work with cutting-edge tools and technologies
- Shape enterprise-scale software used across industries worldwide
- Competitive compensation and benefits
- Flexible, remote-first work culture with growth opportunities
Bring your frontend expertise to a global product that sets the standard in document automation.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Put quality at the center of innovation. Mitratech is looking for a QA Automation Engineer II to lead automation-first testing practices and deliver reliable, enterprise-grade software solutions. This role is only open to candidates currently residing in Mexico.
About Mitratech
Mitratech has been solving complex business needs for over 35 years. Today, we support 20,000 companies worldwide—including 30% of the Fortune 500—with legal, risk, compliance, and HR technology solutions used by more than 500,000 users across 160+ countries. Our culture combines the energy of a startup with the resources of a global enterprise, empowering our teams to work fast, think creatively, and build products that matter.
Schedule
- Full-time, remote role (Mexico only)
- Collaborate with distributed global teams
What You’ll Do
- Design, implement, and maintain automated test suites using Playwright with TypeScript
- Develop testing strategies combining traditional and AI-assisted methods for coverage and efficiency
- Lead an automation-first approach for scrum teams, ensuring timely delivery of high-quality test scripts
- Troubleshoot issues with automation scripts and pipeline execution
- Provide technical mentorship, training, and guidance to team members
- Collaborate with product owners and cross-functional teams to maintain quality and meet delivery timelines
- Contribute to a culture of personal ownership, high quality, and customer-focused execution
What You Need
- 3+ years of experience in manual and automation testing (Playwright with TypeScript required)
- Hands-on experience with test automation frameworks
- Proficiency with AI tools such as GitHub Copilot (or similar)
- Strong background in manual test case design, execution, and review
- Familiarity with TestRail, Azure Test Plans, or other test management tools
- Knowledge of CI/CD pipelines (Azure DevOps preferred)
- Experience with API testing tools (Postman, SoapUI, Rest Assured)
- Expertise in SQL and relational database concepts (Azure SQL)
- Prior work with Governance, Risk, and Compliance applications
- Excellent written and verbal communication skills
- Ability to mentor, guide, and lead within agile teams
Benefits
- Competitive compensation (salary in MXN)
- Growth opportunities in a global, innovation-driven company
- Flexible remote-first work culture with international collaboration
- Inclusive and diverse work environment that values learning and continuous improvement
Ready to take quality automation to the next level?
Own the process. Shape the product.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Shape the future of enterprise workflow solutions with Mitratech. We’re looking for a Lead .NET Developer to modernize our codebase, mentor a high-performing team, and deliver secure, scalable systems used by some of the world’s largest companies.
About Mitratech
For over 35 years, Mitratech has delivered world-class Legal, Risk, Compliance, and HR technology solutions. Today, we serve 20,000 organizations globally—including 30% of the Fortune 500—with over 500,000 users across 160 countries. Our culture blends innovation with collaboration, offering global reach and a close-knit, supportive environment.
Schedule
- Full-time, UK-based role
- Flexible, collaborative work arrangements
What You’ll Do
- Lead by example through high-quality coding and mentorship
- Modernize and optimize legacy systems for performance, maintainability, and scalability
- Guide architectural discussions and drive best practices in coding, testing, and deployment
- Collaborate with DevOps to maintain CI/CD pipelines and automate repetitive tasks
- Leverage AI tools and techniques to improve efficiency and performance
- Balance technical debt with delivery goals to ensure consistent results
- Partner across teams to present progress, gather feedback, and align with company vision
What You Need
- 8+ years in software development, specializing in C# with .NET Framework and .NET Core
- 5+ years working with cloud platforms, ideally Azure
- Strong experience building secure web applications and APIs (REST)
- Proficiency with JavaScript/TypeScript and modern frameworks (Vue.js, React, Angular)
- Skilled with Git, branching, and pull request workflows
- Expertise in SQL Server and performance tuning
- Experience with containerization (Docker)
- Proven success in refactoring and modernizing large-scale systems
- Ability to lead, mentor, and collaborate across teams
Nice to Have
- Experience leading projects from inception to delivery
- Familiarity with infrastructure as code and enterprise-scale environments
- Background in compliance-focused or high-security industries
Benefits
- Competitive compensation package
- Access to cutting-edge AI tools and technologies
- Flexible work environment with global collaboration
- Career growth opportunities and leadership impact
- A chance to implement and influence long-term technical vision
This is your opportunity to make a lasting impact on enterprise software used worldwide.
Lead the transformation. Shape the future.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Take your DevOps expertise to the next level with a global leader in Legal, Risk, Compliance, and HR technology. Mitratech is seeking a Senior DevOps Engineer to design, automate, and scale cutting-edge infrastructure and CI/CD systems that power mission-critical applications worldwide.
About Mitratech
For over 35 years, Mitratech has been helping organizations solve complex business needs. Today, we support 20,000 client companies, including 30% of the Fortune 500, with over 500,000 users across 160 countries. Our culture blends entrepreneurial spirit with enterprise strength, creating a collaborative environment that values innovation, inclusion, and growth.
Schedule
- Remote-first role, based in Canada
- Flexible hours with collaboration across distributed teams
What You’ll Do
- Build and maintain scalable CI/CD pipelines using Jenkins and Bitbucket Pipelines
- Automate and optimize AWS infrastructure (ECS, EC2, Lambda, RDS, S3) using Terraform and AWS CDK
- Integrate Selenium and XRAY frameworks into pipelines for full test coverage
- Apply BDD practices with Gherkin syntax to align development and QA processes
- Monitor systems with Sentry and SumoLogic, ensuring high availability and performance
- Implement security and vulnerability scanning workflows using Snyk
- Mentor peers, champion DevOps best practices, and drive process automation
What You Need
- 5+ years of DevOps engineering in cloud-centric environments
- Strong AWS expertise across core services
- Proven experience with Jenkins and Bitbucket Pipelines
- Hands-on experience with Selenium test automation and XRAY integration
- Proficiency with Gherkin syntax for BDD
- Familiarity with Snyk, Sentry, and SumoLogic
- Strong scripting skills (Python, Bash, Groovy)
- IaC expertise with AWS CDK and Terraform
- Bachelor’s or Master’s degree in Computer Science or related field
Benefits
- Competitive compensation package
- Fully remote flexibility within Canada
- Growth opportunities in a global, fast-paced tech environment
- Inclusive culture that supports diversity and collaboration
Join a team where your engineering impact scales across industries and continents.
Your DevOps leadership can help build the future of enterprise technology.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Shape the future of behavioral healthcare by building secure, scalable, and resilient infrastructure. Charlie Health is seeking a Senior Platform Engineer to design and maintain the systems that power our life-saving virtual treatment programs.
About Charlie Health
Charlie Health provides personalized, virtual behavioral health treatment for individuals with complex needs. Their mission: connect people to care that saves lives. With a model built on connection—between clients, clinicians, families, and communities—Charlie Health is breaking down barriers and helping more people heal from the comfort of home.
Schedule
- Full-time, remote role (hybrid required if within 45 minutes of a Charlie Health office; NYC employees expected onsite 4 days/week)
- Core meeting hours: 12 PM–5 PM EST
- Agile environment using Scrumban-style 2-week sprints
- Frequent production deployments (20+ per week)
What You’ll Do
- Develop and maintain core services and libraries in Python, Typescript, and Golang
- Architect, automate, and optimize AWS infrastructure with Terragrunt and OpenTofu (Terraform)
- Build and refine CI/CD pipelines in GitHub Actions to boost deployment speed and reliability
- Implement security best practices across infrastructure, IAM, networking, and HIPAA compliance
- Improve system scalability, reliability, observability, and cost efficiency
- Mentor engineers, drive architectural improvements, and support developer productivity initiatives
- Collaborate with product, data, security, and ML teams on platform capabilities
- Participate in on-call rotations to ensure system availability and timely incident resolution
What You Need
- 3+ years in Platform, DevOps, SRE, or Cloud Engineering
- 2+ years coding in Python, Golang, or Typescript
- 2+ years managing AWS services (ECS Fargate, Lambda, S3, Aurora, SQS, Eventbridge, EC2, ECR, etc.)
- Strong expertise with Terraform/OpenTofu for infrastructure as code
- Experience with CI/CD tools (GitHub Actions, GitLab CI, or Jenkins)
- Proficiency in containerization and orchestration (Docker, ECS, or similar)
- Hands-on with monitoring/logging tools (Datadog, Honeycomb, Prometheus, Grafana, Loki, Sumologic, OpsGenie)
- Track record of delivering incremental value while planning for long-term improvements
- Passion for automation, scalability, and secure self-healing systems
- Excellent troubleshooting, communication, and collaboration skills
Nice-to-Haves
- Experience with cloud migrations or monolith-to-microservices transitions
- Linux administration and networking background
- Familiarity with AI-enabled developer productivity tools
- SDET, QA, or performance testing experience
Benefits
- Base salary: $150,000–$200,000/year (commensurate with experience, expertise, and location)
- Comprehensive benefits package for full-time, exempt employees
- Stock options and additional incentive opportunities
- Growth-focused environment where your work directly supports life-saving care
Join Charlie Health and help scale the platform that connects thousands to critical mental health treatment—fast, secure, and at national reach.
Happy Hunting,
~Two Chicks…
