by Terrance Ellis | Nov 15, 2025 | Uncategorized
Guide future students through life changing education decisions in a fully remote, student centered role.
About National University
National University is a mission driven, nonprofit institution serving over 45,000 adult learners and working professionals. With a remote first culture, NU is committed to accessible higher education, innovative online programs, and supporting students at every step. Their team of more than 4,500 staff and faculty work together to help students reach their goals and build brighter futures.
Schedule
- Full time, remote within the United States
- Must maintain reliable attendance and punctuality
- Requires comfort navigating multiple systems and communication channels
What You’ll Do
- Engage prospective students via phone, text, and email throughout the enrollment journey
- Build rapport and guide students from inquiry through their first class start
- Document all communication and updates accurately in Salesforce
- Provide individualized support around program options, scheduling, motivation, and financial considerations
- Maintain strong working knowledge of university policies, programs, and admissions requirements
- Collaborate with Enrollment Specialists and other partners to ensure a smooth student experience
- Manage multiple systems to process applications efficiently
- Uphold professionalism, courtesy, and a student first mindset at all times
- Complete training, assessments, and ongoing education to stay current on university offerings
- Assist with additional duties as assigned
What You Need
- Bachelor’s degree preferred (or equivalent education and experience)
- Experience in a team based environment using call center software
- Prior experience in education, student support, or consultative sales preferred
- Ability to navigate CRM platforms, SIS systems, and Microsoft Office tools
- Comfortable working in a fast paced environment with shifting priorities
- Strong communication skills, ownership mentality, and commitment to student success
- Ability to build relationships, problem solve, and take initiative
- Commitment to integrity, professionalism, and compliance standards
Benefits
- Competitive pay (range: 20.00 to 24.04 per hour)
- Medical, dental, vision
- 403b with match
- Paid holidays and PTO
- Free education benefits for employees
- Professional development and advancement opportunities
- Remote first work culture
Help students take the first step toward their future while building your own.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Lead IT compliance and regulatory audits for a global online gaming brand while working fully remote.
About Hard Rock Digital
Hard Rock Digital is the online gaming and sportsbook arm of the iconic Hard Rock brand and the Seminole Tribe of Florida. The team is focused on building best in class sportsbook, online casino, and social gaming experiences across web and mobile. With a startup feel backed by a globally recognized name, Hard Rock Digital blends innovation, entertainment, and serious tech to power millions of player interactions.
Schedule
- Full time
- Remote within the United States
- Standard business hours
- Extended availability during regulatory examinations and key audit periods
- Up to 20 percent travel for regulatory meetings and industry conferences
Responsibilities
Regulatory Audit Management
- Serve as the primary point of contact with Gaming Control Boards and regulatory agencies for IT infrastructure compliance
- Coordinate and support regulatory examinations focused on backend IT operations, data centers, networks, and system administration practices
- Prepare and maintain comprehensive audit documentation for internal IT systems, security controls, and backup procedures
- Facilitate walkthroughs of IT infrastructure and respond to detailed technical and regulatory inquiries
- Track IT related regulatory findings and drive remediation efforts across IT teams with clear timelines
- Maintain an examination calendar and ensure continuous audit readiness, including unannounced inspections
Internal IT Compliance Framework
- Develop, implement, and maintain IT compliance policies covering data center operations, network security, system administration, and change control
- Build continuous monitoring programs for internal IT infrastructure and control effectiveness
- Create and maintain IT risk registers to document vulnerabilities, access control gaps, and operational risks
- Conduct regular compliance assessments and gap analyses across IT systems and operations
- Maintain compliance dashboards and metrics that reflect real time regulatory adherence and performance
Documentation and Evidence Management
- Own the documentation library for IT systems, processes, security controls, and compliance procedures
- Define and manage audit trail requirements for system access, configuration changes, and administrative activities
- Build standardized templates and processes to keep compliance documentation consistent across IT
- Ensure proper retention and archival of records based on gaming and regulatory standards
- Produce clear compliance reports for internal leadership and regulators
Cross Functional Collaboration
- Partner with IT Infrastructure, Applications, and Support teams on control design and implementation
- Work closely with Enterprise Security on security compliance and incident response requirements
- Collaborate with Regulatory Affairs and Legal on interpretation of IT related regulatory expectations
- Coordinate with Internal Audit on IT control testing and validation
- Engage with external consultants and advisors on complex compliance topics
Continuous Improvement and Training
- Monitor regulatory changes impacting IT operations and translate them into updated processes and controls
- Design and deliver IT compliance training for system administrators and technical staff
- Lead initiatives to strengthen controls, reduce regulatory risk, and improve audit outcomes
- Define and track IT compliance KPIs to drive accountability and performance
- Stay current on gaming industry IT compliance best practices and emerging frameworks
Requirements
Education and Experience
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field
- 5 to 7 years of experience in IT compliance, IT audit, or IT risk management
- Strong understanding of gaming regulations as they apply to IT infrastructure and internal systems
- Experience coordinating examinations with Gaming Control Boards or similar regulatory agencies
- Proven success developing IT compliance frameworks and control testing programs
- Hands on experience with compliance documentation, evidence management, and regulatory reporting
Technical Skills
- Solid understanding of IT infrastructure including servers, networks, databases, cloud platforms, and security systems
- Knowledge of system administration practices, change management, and access control protocols
- Familiarity with backup and disaster recovery, business continuity, and incident response
- Experience with compliance monitoring tools, audit trail management, and evidence collection
- Strong grasp of data security, privacy regulations, and information governance
- Knowledge of IT service management and governance standards such as ITIL, COBIT, ISO 27001, and SOC 2
Preferred Certifications
- CISA, CRISC, CISM, SOC 2 auditor, ISO 27001 Lead Auditor, or ITIL certification
- Prior gaming industry compliance experience
Key Competencies
- Excellent written and verbal communication skills, especially with regulators and senior leaders
- Strong analytical and problem solving mindset with high attention to detail
- Reliable project management skills with the ability to run multiple compliance initiatives at once
- Comfort working under pressure during examinations and tight deadlines
- Critical thinking skills with the ability to navigate complex regulatory scenarios and propose practical solutions
Benefits
- Competitive compensation package
- Comprehensive health and wellness benefits
- Hybrid and remote work flexibility
- Flexible vacation allowance
- Startup culture backed by a globally recognized entertainment and gaming brand
Ready to own IT compliance for one of the most recognizable names in gaming and entertainment?
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Lead IT compliance and regulatory audits for a global online gaming brand while working fully remote.
About Hard Rock Digital
Hard Rock Digital is the online gaming and sportsbook arm of the iconic Hard Rock brand and the Seminole Tribe of Florida. The team is focused on building best in class sportsbook, online casino, and social gaming experiences across web and mobile. With a startup feel backed by a globally recognized name, Hard Rock Digital blends innovation, entertainment, and serious tech to power millions of player interactions.
Schedule
- Full time
- Remote within the United States
- Standard business hours
- Extended availability during regulatory examinations and key audit periods
- Up to 20 percent travel for regulatory meetings and industry conferences
Responsibilities
Regulatory Audit Management
- Serve as the primary point of contact with Gaming Control Boards and regulatory agencies for IT infrastructure compliance
- Coordinate and support regulatory examinations focused on backend IT operations, data centers, networks, and system administration practices
- Prepare and maintain comprehensive audit documentation for internal IT systems, security controls, and backup procedures
- Facilitate walkthroughs of IT infrastructure and respond to detailed technical and regulatory inquiries
- Track IT related regulatory findings and drive remediation efforts across IT teams with clear timelines
- Maintain an examination calendar and ensure continuous audit readiness, including unannounced inspections
Internal IT Compliance Framework
- Develop, implement, and maintain IT compliance policies covering data center operations, network security, system administration, and change control
- Build continuous monitoring programs for internal IT infrastructure and control effectiveness
- Create and maintain IT risk registers to document vulnerabilities, access control gaps, and operational risks
- Conduct regular compliance assessments and gap analyses across IT systems and operations
- Maintain compliance dashboards and metrics that reflect real time regulatory adherence and performance
Documentation and Evidence Management
- Own the documentation library for IT systems, processes, security controls, and compliance procedures
- Define and manage audit trail requirements for system access, configuration changes, and administrative activities
- Build standardized templates and processes to keep compliance documentation consistent across IT
- Ensure proper retention and archival of records based on gaming and regulatory standards
- Produce clear compliance reports for internal leadership and regulators
Cross Functional Collaboration
- Partner with IT Infrastructure, Applications, and Support teams on control design and implementation
- Work closely with Enterprise Security on security compliance and incident response requirements
- Collaborate with Regulatory Affairs and Legal on interpretation of IT related regulatory expectations
- Coordinate with Internal Audit on IT control testing and validation
- Engage with external consultants and advisors on complex compliance topics
Continuous Improvement and Training
- Monitor regulatory changes impacting IT operations and translate them into updated processes and controls
- Design and deliver IT compliance training for system administrators and technical staff
- Lead initiatives to strengthen controls, reduce regulatory risk, and improve audit outcomes
- Define and track IT compliance KPIs to drive accountability and performance
- Stay current on gaming industry IT compliance best practices and emerging frameworks
Requirements
Education and Experience
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field
- 5 to 7 years of experience in IT compliance, IT audit, or IT risk management
- Strong understanding of gaming regulations as they apply to IT infrastructure and internal systems
- Experience coordinating examinations with Gaming Control Boards or similar regulatory agencies
- Proven success developing IT compliance frameworks and control testing programs
- Hands on experience with compliance documentation, evidence management, and regulatory reporting
Technical Skills
- Solid understanding of IT infrastructure including servers, networks, databases, cloud platforms, and security systems
- Knowledge of system administration practices, change management, and access control protocols
- Familiarity with backup and disaster recovery, business continuity, and incident response
- Experience with compliance monitoring tools, audit trail management, and evidence collection
- Strong grasp of data security, privacy regulations, and information governance
- Knowledge of IT service management and governance standards such as ITIL, COBIT, ISO 27001, and SOC 2
Preferred Certifications
- CISA, CRISC, CISM, SOC 2 auditor, ISO 27001 Lead Auditor, or ITIL certification
- Prior gaming industry compliance experience
Key Competencies
- Excellent written and verbal communication skills, especially with regulators and senior leaders
- Strong analytical and problem solving mindset with high attention to detail
- Reliable project management skills with the ability to run multiple compliance initiatives at once
- Comfort working under pressure during examinations and tight deadlines
- Critical thinking skills with the ability to navigate complex regulatory scenarios and propose practical solutions
Benefits
- Competitive compensation package
- Comprehensive health and wellness benefits
- Hybrid and remote work flexibility
- Flexible vacation allowance
- Startup culture backed by a globally recognized entertainment and gaming brand
Ready to own IT compliance for one of the most recognizable names in gaming and entertainment?
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Help clients take the first step into life-saving mental health treatment by completing assessments, establishing care needs, and ensuring every person entering Charlie Health receives a safe, supportive, and clinically sound start.
About Charlie Health
Charlie Health provides personalized, virtual mental health treatment for individuals with complex needs, including those managing mental health conditions, substance use disorders, and eating disorders. By combining intensive clinical support with a fully virtual model, Charlie Health expands access to meaningful, connection-centered care nationwide. As the organization continues to grow rapidly, they’re building a team committed to transforming how behavioral health treatment is delivered.
Schedule
- Full-time role
- Shifts available:
- Monday–Friday, 12 pm to 8 pm
- Sunday–Thursday, 12 pm to 8 pm
- Remote work, U.S. based
- Not available in: AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington DC
Responsibilities
- Meet virtually with clients at admission, build rapport, and serve as the first clinical contact
- Present program information clearly and supportively to encourage successful enrollment
- Conduct biopsychosocial assessments across diverse age groups and clinical presentations
- Determine appropriateness for virtual intensive outpatient (IOP) level of care
- Construct provisional diagnoses using DSM-5 criteria
- Document client information accurately in the electronic medical record
- Assign treatment teams, schedule groups, and coordinate with clinical staff regarding new admissions
- Collaborate with Admissions, Verification of Benefits, Utilization Review, and Clinical teams
- Communicate with referral sources such as hospitals, treatment programs, psychiatrists, and therapists
- Maintain high attention to detail while managing multiple clients in a fast-paced environment
Requirements
- Master’s degree in mental health, social work, counseling, psychology, or a related field
- Experience working with children, teens, young adults, and adults
- Experience completing behavioral health assessments and admissions strongly preferred
- Strong interpersonal communication skills with the ability to build rapport quickly
- Reliable technology setup for uninterrupted, confidential telehealth services
- Ability to work efficiently while managing a steady flow of new admissions
- Work authorization in the United States
- Native or bilingual English proficiency
Compensation & Benefits
- Expected base salary: $50,000–$60,000 per year, depending on experience and location
- Total compensation may include bonuses, incentive programs, and benefits
- Comprehensive benefits available for full-time employees
Help individuals and families begin their healing journey by guiding them through the admissions process with care, clarity, and clinical expertise.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Support clients and families through every stage of their treatment by coordinating schedules, resolving barriers to attendance, and ensuring a smooth, compassionate care experience.
About Charlie Health
Charlie Health provides personalized virtual mental health treatment for young people with complex needs. Their model combines clinical expertise with deep human connection to help clients access meaningful support from home. As one of the fastest-growing behavioral health organizations in the country, Charlie Health is redefining what accessible, effective care looks like.
Schedule
- Full-time, remote
- Must be authorized to work in the U.S.
- Not available in AK, ME, DC, NJ, CA, NY, MA, CT, CO, WA, OR, or MN
- Shift options vary; must be available for one of the designated schedules (listed in the application)
- Two-week training required: Mon–Fri
What You’ll Do
- Contact newly admitted clients by phone, email, and text to ensure enrollment steps are complete
- Guide clients through insurance understanding and financial enrollment
- Serve as a primary liaison between clients and internal teams including Admissions, Billing, Clinical, Utilization Review, and Outreach
- Support Clinical Care requests and help resolve issues affecting attendance
- Identify gaps in treatment participation and proactively reach out to resolve concerns
- Share aftercare resources and help families schedule follow-up appointments
- Manage scheduling, rescheduling, and client calendar needs
- Complete documentation accurately and on time
- Adapt to organizational updates, workflow changes, and department needs
- Meet KPI expectations: scheduling rates, call volume, financial completion rates, issue resolution time, client satisfaction, and other performance targets
What You Need
- High school diploma or equivalent
- Minimum 2 years in customer service, patient support, or client-facing roles
- 1–2 years of CRM experience (Salesforce strongly preferred)
- 1–2 years using contact center technology
- Experience with financial discussions; health insurance or medical billing knowledge is a plus
- Excellent written and verbal communication
- Ability to multitask in a fast-paced environment
- High emotional intelligence and client-centered approach
- Knowledge of HIPAA standards
- Proficiency with Slack, G-Suite, Microsoft Office, Zoom, and EMRs
- Native or bilingual English proficiency
Benefits
Comprehensive benefits available to full-time exempt employees.
Make a meaningful impact while supporting families through critical moments of their mental health journey.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Build the software that powers golf clubs across the country. foreUP is growing fast, and we’re looking for an engineer who can own features end-to-end and thrive in a modern full-stack environment.
About foreUP
foreUP develops best-in-class software used by golf courses nationwide. The platform runs restaurants, reservation systems, pro shops, retail, marketing, CRM, and member billing under one roof. Known for rapid growth and trusted by top clubs, foreUP’s strength comes from the breadth of solutions it provides and its mission to make club operations simple and effective.
Schedule
- Full-time
- Fully remote within the United States
Responsibilities
- Build and maintain both front-end and back-end features
- Translate design documents into functional, scalable code
- Collaborate with QA engineers and cross-functional team members
- Refactor and modernize legacy codebases while adhering to open standards
- Write, edit, and maintain unit and feature tests
- Apply disciplined practices to development, testing, and deployment
- Diagnose bugs, implement accurate fixes, and communicate progress proactively
- Own your projects from concept to release, including time and deadline management
- Work across multiple projects in a fast-paced, team-driven environment
- Analyze test results and deliver actionable solutions
Requirements
- Bachelor’s degree in Computer Science, MIS, or equivalent experience
- 3+ years in full-stack software development
- Strong Object-Oriented PHP experience (Symfony 5+ and CodeIgniter preferred)
- Front-end experience with modern JavaScript frameworks (Vue preferred), Backbone, HTML5, jQuery, SASS, and CSS
- SQL experience strongly preferred
- Experience integrating with payment gateways is a plus
- Experience with AWS and cloud-based applications is a plus
- Familiarity with Jira and Agile workflows
- Ability to take a feature from concept to iterative release
- Strong communication, self-management, and problem-solving skills
Benefits
- Competitive compensation aligned with experience, skills, and location
- Opportunities for growth within Clubessential Holdings
- Collaborative, inclusive, remote-friendly culture
- Commitment to diversity, respect, and equal opportunity
Clubessential Holdings is an equal-opportunity employer and values a diverse, inclusive workplace.
If this sounds like your next challenge, jump in.
Happy Hunting,
~Two Chicks…
