Web and Marketing Graphic Designer

About the Role

Title: Web & Marketing Graphic Designer

Location: Worldwide – Remote

Job Description:

About Invisible

Invisible Technologies is the AI training and scaling partner for the leading foundation model providers, enterprises, and governments, bridging the gap between AI potential and production. Invisible’s unique AI Process Platform combines elite global human expertise, cutting edge technology, and deep institutional knowledge gained by training 80% of the world’s leading AI models. Trusted by AWS, Microsoft, and Cohere, we have an unparalleled ability to operationalize AI for real-world applications. Our explosive growth landed us the #3 spot on the Inc. 5000 in 2024, closing the year on $134m revenue.

About The Role

As Web & Marketing Graphic Designer at Invisible, you will contribute to impactful design initiatives that elevate our brand and enhance user engagement. You’ll work on diverse projects, from creating visual assets and digital content to crafting intuitive user experiences. Collaborating closely with the VP of Brand & Communications and cross-functional teams, you will help build and uphold a strong brand identity for Invisible, contributing to a cohesive visual language across all platforms.

What You’ll Do

  • Solution Delivery
    • Design Creation: Develop high-quality design solutions for marketing materials, pitch decks, and web pages that align with brand objectives and requirements.
    • Cross-Functional Collaboration: Work with marketers, content creators, developers, and other stakeholders to deliver effective and cohesive design solutions.
    • Project Coordination: Support in defining project scope, managing timelines, and coordinating resources to ensure timely design delivery.
    • Design Standards: Apply informed design choices regarding typography, color, and imagery in line with web design standards and brand guidelines.
  • Client Engagement
    • Design Support: Support the design needs of clients by translating their marketing requirements into effective visual solutions.
    • Workshops & Discovery: Assist in conducting workshops and discovery sessions to gather design requirements and insights.
  • Pre-sales Support
    • Sales Collaboration: Collaborate with Sales and Customer Success teams to create visually impactful presentations and proposals for client pitches.
    • Value Communication: Communicate the value of design solutions to potential clients and assist in answering technical questions during the sales process.
  • Brand Stewardship
    • Brand Support: Contribute to the maintenance and evolution of Invisible’s brand identity by adhering to brand guidelines across all design projects.
    • Collaboration with Leadership: Work closely with senior designers and the VP of Brand & Communications to implement and maintain the brand’s visual identity.
  • Team Collaboration and Growth
    • Knowledge Sharing: Collaborate with team members to share best practices and design insights.
    • Product Design Coordination: Work with the product design team to ensure alignment between marketing and product visuals.
    • Skill Development: Contribute to a team culture of learning and creative problem-solving by actively participating in team discussions and feedback sessions

What We Need

  • Experience:
    • 5 years in graphic and UI/UX design, with experience in marketing or communications design, ideally in collaborative, cross-functional projects.
  • Project Coordination:
    • Experience in assisting with project scope definition, timeline management, and resource coordination for timely project delivery.
  • Technical Skills:
    • Figma: Proficiency required.
    • HTML & CSS: Good understanding for implementing interactive elements.
    • Design Systems: Experience in working within and adhering to established design systems.
  • Design Expertise:
    • Ability to create compelling collateral, pitch decks, and web pages that enhance user engagement and brand presence.
  • Tools & Systems:
    • Familiarity with ticketing systems like Jira or ClickUp and project management tools such as Asana, Trello, or similar platforms.
  • Soft Skills:
    • Communication: Strong verbal and written communication skills to effectively convey design concepts.
    • Creativity & Innovation: A proactive and creative approach to design with a commitment to quality and attention to detail.
    • Collaboration: A collaborative spirit, comfortable working closely with senior designers and cross-functional teams to achieve brand-aligned design solutions

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Quantitative Analyst II, Merchant Pricing

About the Role

Title: Quantitative Analyst II, Merchant Pricing

Location: Remote US

Job Description:

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We’re looking for an individual to join the Merchant Pricing team! This team is responsible for enabling efficient value exchange between Affirm’s merchants, consumers, and strategic partners. As a Quantitative Analyst II, you’ll help optimize our portfolio segments at scale and refine the analytical tooling to get us there. Your day-to-day focus will be to develop analytical capabilities to enhance our research infrastructure, and to apply your knowledge to improve Affirm’s loan economics. This is a high-impact role focused on making prudent decisions that drive profitable growth.

What You’ll Do

  • Extract key consumer insights to support growth in new international markets
  • Partner with cross-functional analytics teams to assess the products roadmap and their impact on revenue performance
  • Simplify complex production models to a pricing tool while retaining key data for pricing analytics
  • Partner with Machine Learning Team to assess the performance of new models

What We Look For

  • 2+ years of experience in an analytical or quantitative role
  • Practical knowledge of fixed income, financial modeling, asset pricing, and consumer financial services
  • Familiarity in applying Python and SQL to analyze large data sets
  • Existing Github presence is a plus
  • PySpark experience is a plus
  • Masters Degree in Computer Science, Mathematics, Data Science, Statistics, Finance, or Financial Engineering is a plus

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Technical Lead Manager, Embedded Safety

About the Role

Title: Technical Lead Manager, Embedded Safety

Location: United States – Remote

Job Description:

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role: 

Motive Technologies is looking for an Technical Lead Manager, Embedded Safety software, who is passionate about building new product driver safety features. We need an experienced and ambitious leader who can think architecturally, articulate a compelling long-term technical vision, develop and execute realistic implementation plans, and manage our Engineering team.

What You’ll Do: 

  • Define and implement a technology vision for building new product features for fleet safety 
  • Manage the product and business outcomes of the engineering teams.
  • Develop a long-term product roadmap in collaboration with product teams.
  • Lead technical design discussions by collaborating with multiple teams including Device Device software, Product, Backend , AI team & Data Science teams.
  • Drive the execution, launch, and daily operations of functionalities for internal/external customers at consistently high quality, Introduce and continuously evolve cutting-edge development, release, and operations processes
  • Develop, document, and improve best practices and coding standards
  • Hire, manage, and develop a diverse team of highly qualified Engineers. This includes providing expert technical guidance, effective coaching and career development
  • As needed, contribute to development tasks such as coding and feature verifications to assist teams with release commitments, to gain and deepen an understanding of our codebase and business processes

What We’re Looking For: 

  • Bachelors or Masters in Engineering or equivalent  experience
  • 8+ years of experience in Embedded software Engineering working on cameras or embedded systems
  • Hands-on experience on Linux based multimedia embedded systems.
  • Proficient in C/C++ coding skills.
  • Has experience working in implementing and optimizing algorithms on the connected devices. 
  • Experience in deploying device software on large scale devices in the field. 
  • 3+ years of experience managing 10+ engineers
  • 5+ years experience in building high-scale distributed systems for a product company
  • Have technical depth and breadth in the following areas:  agile product development, distributed systems, infrastructure, embedded application development, Edge AI development, efficient algorithm deployment on the edge, build tools,..
  • Ability to perform architectural work, including the development of technical designs and definition of requirements based on an explanation of business issues experienced by internal/external customers and vendors
  • Proven track record as a nimble and proactive thinker and doer, who thrives in an environment that demands excellence
  • A high degree of comfort with short release cycles, owning the full software lifecycle, and deep experience working on a product for public consumption
  • Passion for continuous experimentation and learning, coupled with a desire to make things run faster, and better
  • Demonstrated success in leading technical initiatives while partnering with cross functional teams. 
  • An opinion on and a solid understanding of what makes for a strong, healthy, and productive Engineering culture.
  • A track record as a strong individual contributor earlier in your career, with continued interest in rolling up your sleeves and pitch in with coding yourself when needed

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Quality Assurance Project Manager

About the Role

Title: Quality Assurance Project Manager

Location: Broomfield United States

Job Description:

Acute Care Technology

At ZOLL, we’re passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people’s lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

Job Type

Remote

Job Summary

Under the general direction of the RCM Compliance Director, the Quality Assurance Project Manager will organize, evaluate, and complete documentation reviews for Medicare-enrolled providers. This role involves identifying deficiencies in documentation based on Medicare guidelines and conducting auditing and monitoring activities of daily operational processes. The position requires an analytical mindset and the ability to communicate findings with all levels of leadership, ensuring process efficiency and data validation.

Essential Functions

  • Conduct customer documentation audits, review CERT/ADR, and manage customer deliverables, using critical thinking skills to identify areas of concern.
  • Establish and maintain positive and productive relationships with office staff and customers, using discretion in all interactions.
  • Perform and manage internal compliance audits focused on operations and the latest OIG projects, providing and maintaining a scoring scale based on independent analysis.
  • Use professional judgment to provide training related to ambulance operations, including crew documentation, Scope of Practice Management, Dispatch Protocols, and Signature Documents.
  • Apply independent interpretation of guidelines as they pertain to each state.
  • Audit customer documentation and monitor operational processes, using autonomous decision-making to ensure compliance with federal regulations.
  • Prepare analysis and use data to plan, organize, manage, and control Revenue Cycle Management processes, exercising significant independent judgment in data interpretation and strategic planning.
  • Interact with customer administration, crew members, managed care contracting agencies, law enforcement, and hospital patient information systems to review compliance events.
  • Pinpoint system misalignments, data inaccuracies, and team communication gaps. Report key issues to leadership.
  • Audit and monitor customer documentation, level of service and diagnosis assignments, compliance with signature document completion, and process compliance.
  • Assess the utilization of software products during internal reviews.
  • Ensure billing requirements are met and customers are aware of documentation requirements set by Medicare, Medicaid, and other payers.
  • Collaborate with customers to analyze various fields of their ePCR, providing comprehensive feedback and suggestions for documentation and software use.
  • Provide thoughtful and precise scoring, comments, and feedback to foster partnership and trust.
  • Offer comprehensive feedback, process improvement, and education during internal monitoring of staff decisions.
  • Investigate ancillary findings revealed during observations.
  • Provide factual observations.
  • Report accurate error and accuracy rates.
  • Deliver comprehensive summaries of reviews.
  • Maintain professional customer interactions, communicating areas requiring improvement, the reasons, and the methods.

Required/Preferred Education and Experience

  • High School Diploma required
  • 4-6 years of experience in medical billing/collections in a medical office, clinical site, or billing/collections office required
  • Maintain active membership with the National Academy of Ambulance Compliance (NAAC) and other relevant certifications (e.g. CACO, CAPO, CAC, CADS). Required
  • Medical billing and coding certificate and clinical degree Preferred

Knowledge, Skills and Abilities

  • Maintain a presentable personal appearance.
  • Communicate effectively with all levels of management, customers, and staff.
  • Provide written communication using best business practices for letters, memorandums, and emails.
  • Read, write, comprehend, and interpret policies, procedures, and regulations.
  • Multi-task and meet deadlines efficiently.
  • Be extremely organized, detail-oriented, and resourceful.
  • Solve problems proactively.
  • Plan and carry out responsibilities with minimal direction.
  • Produce accurate work and verify information before use or dissemination.
  • Adhere to all company safety, compliance, business ethics, and privacy regulations.
  • Show initiative in learning company organization and procedures.
  • Represent the company positively to employees, customers, agencies, entities, and patients.
  • Experience with software development, design, and training.
  • Knowledge of general office procedures and office equipment.
  • Proficiency in Microsoft Office Word and Excel, including pivot tables and revenue cycle metrics.
  • Experience with Hospital Systems (e.g., EPIC, Cerner) and Salesforce is a plus.
  • Utilize PC, including Golden Hour proprietary software, and be proficient in Excel and other Microsoft tools and standard office equipment.

Preferred Languages

  • English – Expert

Travel Requirements

  • 5%

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing – Occasionally
  • Walking – Occasionally
  • Sitting – Constantly
  • Talking – Occasionally
  • Hearing – Occasionally
  • Repetitive Motions – Frequently

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Senior Manager, Systems – Applications Design Engineering

About the Role

Title: Senior Manager, Systems/Applications Design Engineering

Location: Remote Employee US United States

Job Description:

Req ID: 125138

Remote Position: Yes

Region: Americas

Country: USA

General Overview

Job Title: Senior Manager, Systems/Applications Design

Functional Area: Engineering (ENG)

Career Stream: Design Engineering Systems/Applications (DSA)

Role: Senior Manager (SMG)

Job Code: SMG-ENG-DSA

Job Band: 11

Direct/Indirect Indicator: Indirect

Summary

Celestica is a global leader in design, manufacturing, and supply chain solutions, specializing in advanced technologies for a diverse range of industries, including energy, Health Tech., and aerospace & defense.  With a commitment to innovation and sustainability, Celestica partners with its customers to deliver high-quality, cutting-edge solutions that enhance operational efficiency and drive growth.  Our energy solutions encompass a wide array of technologies, from advanced battery storage systems to integrated energy generation solutions, enabling us to support the evolving needs of the energy market.

We are seeking an experienced Senior Engineering Manager for Systems/Application Design in the energy market, focusing on battery storage, energy generation systems, and balance of plant (BOP) subsystems. The ideal candidate will demonstrate product development & application experience, technical expertise, strong customer relations skills, and proficiency in program and project management. This role involves leading cross-functional teams to develop, implement, and execute engineering service solutions that meet industry standards and certification requirements for utility-scale, commercial/industrial, and residential applications.  This role is both customer facing and technical / interfacing with the Celestica Global Engineering Design and Commercialization Centers. 
Systems & Applications Design is an interdisciplinary field of engineering that works with cross functional teams of other engineers, customers, supply chain and project leadership to ensure robust and high-quality product development.   In this role, the ideal candidate will involve coordination and developing solutions in area’s such as engineering services, requirements engineering, reliability, logistics, coordination of different teams, testing and evaluation, maintainability and many other disciplines necessary for successful system design, development, implementation, and ultimate decommission. 

Detailed Description

•    Lead the design, development and implementation of technical solutions for complex projects, involving multiple domains. Participate in project planning and scheduling.  Specifically related to battery storage, energy generation systems, and BOP subsystems.
•    Oversee the design, integration, and deployment of energy charging systems for various applications across multiple projects.
•    Foster strong relationships with customers to understand their needs and provide tailored solutions, review and interpret customer specifications and may act as primary customer contact.
•    Analyze trade-offs in complex systems and recommend solutions. Develop deployment strategies and plans.
•    Lead the deployment of strategic technologies/programs and coordinate global deployment efforts.  May manage relationships with key vendors/partners.
•    Collaborate with engineering, product management, business development, and sales teams to develop innovative solutions that align with market demands.  Design, modify and implement systems that meet customer and Celestica needs. E.g. Architecture of solution: Divide up tasks for various engineering teams to execute taking into consideration requirements engineering, reliability, logistics, coordination of different teams, testing and evaluation, maintainability and many other disciplines necessary for successful system design and field support.
•    Keep up to date with relevant industry knowledge and regulations, and ensure compliance with industry standards, certification requirements, and regulatory guidelines.  
•    Develop and implement strategic initiatives that drive operational improvements and enhance customer satisfaction.
•    Takes responsibility for non-technical elements of an engineering project (people, financials etc.)
•    Provide mentorship and guidance to team members, fostering a culture of continuous learning and development.
•    Prepare and present project reports, updates, and technical documentation to stakeholders.
•    Set yearly plans and goals for the department, give direction on expected performance, provide regular performance evaluations and ongoing feedback. Accountable for all department objectives and achieving agreed targets for key performance indicators.

Knowledge/Skills/Competencies

•    Proven experience in developing services & solutions for major OEMs and understanding the nuances of various market applications, including utility scale, commercial/industrial, and residential.
•    Strong knowledge of industry standards and certification requirements relevant to energy systems.
•    Exceptional program and project management skills, with a track record of driving successful outcomes. Desired to have PMP certification or equivalent training/experience.
•    Excellent communication and interpersonal skills, with the ability to engage effectively with customers and internal stakeholders.
•    Business and product strategy experience.  Desired to have budgetary, P&L, or business case development experience.
•    Technical expertise in systems architecture and engineering design principles.

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E-Commerce Ambassador

About the Role

Title: E-Commerce Ambassador

Location: Remote United States

Job Description:

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

E-commerce Ambassador

Montblanc | Remote

Role Overview

As a Montblanc E-Commerce Ambassador, you will play a key role in delivering a seamless, high-quality ordering experience that aligns with the Maison’s standards of excellence. You will be responsible for ensuring client satisfaction across all aspects of the e-commerce journey, including order processing, after-sales service, and adherence to company policies and procedures. Additionally, you will represent Montblanc by embodying its values, deepening your knowledge of the Maison’s history, products, and care guidelines. This role will report into the eCommerce Lead.

Key Responsibility 1: E-commerce Client Satisfaction and Experience

Provide an exceptional client experience, ensuring the successful completion of each shopping journey while meeting or exceeding monthly efficiency targets by resolving cases promptly.

  • Personalize the client experience whenever possible.
  • Accurately process orders, particularly during peak periods, while maintaining efficiency.
  • Clearly communicate company policies to clients when necessary.
  • Maintain strict client confidentiality and comply with all data privacy regulations.
  • Handle client interactions professionally and proactively, turning challenges into positive outcomes by leveraging available resources.
  • Provide a seamless order experience by managing modifications and ensuring a high level of client satisfaction throughout the entire journey.
  • Achieve key performance indicators (KPIs) and service level agreements (SLAs), including Net Promoter Score (NPS) goals.
  • Process merchandise returns and shipping claims initiated by phone and/or website; this will involve a great deal of data entry.
  • Become a subject matter expert on Montblanc’s website, proactively sharing new features and product insights with clients.
  • Respond to a variety of client inquiries, including order cancellations, returns, shipping claims, and label generation.
  • Deliver operational excellence by efficiently handling designated inbound calls, emails, and chats within a timeline manner
  • Ensure adequate coverage across key communication channels (Phone, Email, and Live Chat) and any emerging platforms such as SMS and Video Chat.

Key Responsibility 2: Existing Order Processing

Collaborate with the Client Relations management team to master order processing tools, track client orders, and maintain an accurate and up-to-date client database (CRM). This role also requires proactive follow-up on ongoing requests and fostering strong client relationships.

  • Adhere to all internal processes and procedures while ensuring full compliance with data privacy regulations.
  • Work closely with internal teams to address and resolve any issues affecting client orders or returns, ensuring a seamless shopping experience.
  • Achieve individual productivity goals and targets while providing feedback and identifying opportunities for process improvement.
  • Enhance client data capture, identify on-going cases to enhance and optimize the various contact channels.
  • Contact clients regarding merchandise returns, shipping claims, and refusals, mitigating potential fraud and minimizing loss.
  • Identify, report, and resolve fraud concerns efficiently to ensure prompt case resolution.
  • Manage shipping holds due to fraud concerns, including (but not limited to) lithium battery and/or fragrance restrictions, holiday cutoffs, backorders, and out-of-stock situations.

Key Responsibility 3: After-Sales Service

Partner with warehouse and sales teams to ensure smooth product deliveries and fulfill after-sales service needs. This role also serves as a primary point of contact for escalated client interactions and service inquiries.

  • Confidently utilize CRM systems to document all incoming and outgoing client interactions, ensuring accurate record-keeping.
  • Monitor daily tracking tools, including shipping claims and investigations, to ensure timely resolution.
  • Act as a point of contact for Medallia survey feedback, proactively reaching out to clients with low NPS scores to address concerns and improve satisfaction.
  • Provide efficient resolution for client inquiries related to after-sales service needs and processes.
  • Become an expert for client cases regarding care advice, providing feedback to leadership team on process improvements.

Qualifications:

Education: College or Technical Degree Preferred but not required.

Required Experience:

  • 3+ Years in contact center/customer service environment/retail, or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
  • Experience in eCommerce, especially in the luxury retail sector preferred.
  • Proficiency with Microsoft Office Product Suite (Word, Excel, PowerPoint, Outlook.)
  • Proficiency related to a call center environment with understanding of SAP, Salesforce and other similar client services and CRM tools.

Personal Skills:

  • Knowledge and enthusiasm for luxury brand market segment (fashion, jewellery, etc.)
  • Must display a high level of maturity, poise, sound business judgement, and change management to work with luxury and exceptionally demanding clients.
  • Quick learner with the ability to absorb extensive knowledge about Montblanc’s brand heritage, product offerings, and service standards.
  • Confidence and technical agility to learn and use multiple applications and systems; ability to multi-task on a daily basis between those tools.
  • Excellent verbal and written communication skills.

APPLY HERE