by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you’re the kind of engineer who can walk into a messy ecosystem, map it fast, and modernize it without breaking production, this is your seat. You’ll lead scalable eligibility platform work that has real stakes: compliance, financial integrity, and making sure members don’t get stuck in limbo.
About Medica
Medica is a nonprofit health plan serving more than a million members across multiple states. They focus on personalized healthcare experiences and close provider partnerships to support coordinated, quality care. The culture leans on accountability, data-driven decisions, continuous learning, and collaboration.
Schedule
- Full-time
- Remote listed, but this role requires onsite work an average of 3 days per week
- Candidates should be located near: Minnetonka, MN or Madison, WI
- Typical hiring salary range: $100,300 to $150,465 (full salary grade: $100,300 to $172,000)
What You’ll Do
- Assess existing systems and integrations to identify capabilities, gaps, and modernization opportunities
- Lead system design and architecture decisions to build secure, scalable, reliable solutions
- Provide hands-on technical leadership across backend and frontend work while setting engineering best practices
- Partner with product, infrastructure, and business teams to define tech roadmaps and implementation plans
- Mentor and guide development teams, building a culture of quality and continuous improvement
- Translate technical strategy into clear recommendations for non-technical stakeholders and leadership
- Support Medica’s eligibility platforms with solutions that prioritize efficiency, scalability, compliance, and financial integrity
What You Need
- Strong experience with Python, Informatica, and SQL
- Strong understanding of system design principles, architecture patterns, and cloud technologies (AWS, Azure, APIs, microservices)
- 7+ years of software engineering or technical architecture experience, including 2+ years in a leadership role
- Bachelor’s degree in Computer Science, Engineering, or related field preferred (or equivalent work experience)
- Strong analytical thinking and a self-starter mindset
- Strong understanding of systems and data governance standards and hierarchies
- Ability to think strategically and influence with formal and informal leadership
Benefits
- Competitive medical, dental, and vision coverage
- PTO, paid holidays, and paid volunteer time off
- 401(k) contributions
- Caregiver services and additional total rewards offerings
This one’s posted now, and lead roles that combine hands-on build work with architecture ownership don’t sit long.
If you can modernize legacy systems, lead a team through change, and keep compliance tight while you scale, this is a strong move.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
Lead the design, implementation, and optimization of Genesys Cloud solutions. This role executes large-scale projects, provides expert technical guidance, and mentors engineering teams.
About Maximus
Maximus supports mission-critical public sector programs and operates large-scale technology and contact center environments.
Schedule
- Full-time
- Remote (USA)
- Must be available for unscheduled hours during emergencies/outages
What You’ll Do
- Execute large-scale Genesys Cloud projects (upgrades, migrations, new feature rollouts)
- Provide expert support for complex technical issues (troubleshooting, integrations, performance tuning)
- Mentor and lead engineers; support professional development and team collaboration
- Own contact center implementation and support through all project stages
- Communicate clearly with internal teams, customers, clients, and partners
- Follow implementation standards and change control processes
- Analyze voice and data networks as needed and recommend solutions
- Create/modify project artifacts and deliverables, including change management documentation
- Support cloud infrastructure and automation tools through the software lifecycle
- Document cloud architecture/security measures and participate in client audits
- Lead performance testing, chaos engineering, and remediation for continual improvement
- Serve as the primary technical point of contact for cloud services consumed by the business
What You Need
- Bachelor’s degree in Telecommunications, Computer Engineering, Computer Science, Computer Technology, or related field (or equivalent experience)
- 5+ years of relevant experience (6+ preferred)
- Extensive Genesys Cloud experience (advanced configuration, architecture, integrations)
- Call flow development experience using Genesys Architect
- Strong leadership/mentoring experience with senior technical teams
- Strong technical problem-solving and collaboration skills
- Familiarity with tools/tech including:
- Wireshark
- Microsoft Server, DHCP/DNS
- Hyper-V, VMware ESXi
- Visio, Microsoft Office, Outlook
- Software development experience (Java, C#.NET, Python, PHP, web scripting/tools/methods)
- Strong verbal and written communication skills, with audience awareness
Preferred
- AWS knowledge
- Certifications (Genesys, Cisco, Microsoft, Cloud, VMware)
- Background supporting State/Federal government work
Benefits
- Salary range: $110,000–$150,000/year
- Benefits include health insurance, life/disability insurance, retirement plan, paid holidays, and paid time off
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
This is a senior technical role on Maximus’ Contact Center CX team. You’ll lead cloud contact center implementations end to end, then support troubleshooting, upgrades, and continuous improvement across CCaaS + TTY + Fax.
About Maximus
Maximus supports public sector programs and operates large-scale contact center environments for internal business and government clients.
Schedule
- Full-time
- Remote (USA)
- Off-hours support as needed for critical incidents/outages
- Must be able to obtain Public Trust clearance (Federal Civilian/DoD eligibility)
What You’ll Do
- Own end-to-end contact center implementation and ongoing support across the project lifecycle
- Lead design of cloud contact center solutions: routing, IVR, workforce management, analytics, reporting, and AI capabilities
- Translate technical concepts for non-technical stakeholders and cross-functional teams
- Research emerging CX and conversational AI tools and contribute to solution improvements
- Analyze voice/data networks and recommend scalable, resilient solutions
- Gather, assess, and document technical requirements (including for RFP responses)
- Develop unit and integration test scenarios aligned with requirements and business processes
- Troubleshoot, maintain, and upgrade contact center and supporting systems
- Follow implementation standards, change control, and documentation practices
- Communicate status, risks, and issues and support change management efforts
- Participate in off-hours support as needed
- Mentor and guide entry and mid-level developers/engineers
What You Need
- Bachelor’s degree in a related field (or equivalent education/experience)
- 7–10 years of relevant professional experience
- Experience with cloud contact center platforms (Genesys Cloud CX, Amazon Connect, NICE CXone), including IVR/call flows, routing, WFM, analytics, reporting, and AI capabilities
- Hands-on Amazon Connect design/implementation experience (call flows, Lex bot development, AWS integrations)
- Understanding of generative AI fundamentals and enterprise guardrails
- Strong TCP/IP, SIP, and VoIP experience, including LAN/WAN troubleshooting
- Experience with HTTP, REST APIs, and JSON integrations
- Strong written and verbal communication skills
- Ability to work independently and manage multiple priorities
Preferred
- Software development background (Java, C#, .NET, Python, PHP, web scripting)
- Certifications: Genesys Cloud Certified Professional; AWS Certified Cloud Practitioner
Benefits
- Salary range: $150,000–$200,000/year
- Benefits include health insurance, life/disability insurance, retirement plan, paid holidays, and paid time off
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
This role is for a true servant-leader Scrum Master who can run clean Agile ceremonies, remove blockers fast, and help a team deliver predictably inside a SAFe environment. If you’re strong in Jira/Confluence and you know how to move a team from “Agile in name only” to actually shipping, you’ll fit.
About Maximus
Maximus supports mission-driven government programs and delivery teams through technology and operational services. This role helps Agile teams execute consistently and improve how they plan, deliver, and communicate outcomes.
Schedule
What You’ll Do
- Facilitate the work of the Scrum Team and support day-to-day execution
- Coach the team on Agile practices and remove impediments that slow progress
- Ensure goals and scope are clear and aligned for the team
- Lead Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives
- Participate in SAFe / Agile Release Train events like PI Planning, Inspect & Adapt workshops, and Scrum of Scrums
- Proactively identify and resolve blockers, coordinating across teams when needed
- Support predictability by helping maintain a healthy backlog and transparent delivery metrics
- Use flow metrics (cycle time, throughput, WIP) and velocity reporting to improve delivery rhythm
- Maintain accurate, high-quality tracking and visibility in Jira and Confluence
- Promote continuous communication, strong team dynamics, and continuous improvement
What You Need
- Bachelor’s degree in a related field (or equivalent experience)
- 7–10 years of relevant professional experience
- Certified Scrum Master (CSM) or SAFe Scrum Master (SSM) required
- Expert proficiency in Jira and Confluence
- Strong servant-leadership mindset with a focus on psychological safety and Agile ways of working
- Excellent facilitation skills and ability to bridge technical and business stakeholders
Benefits
- Salary range: $130,000–$160,000
- Health insurance coverage
- Life and disability insurance
- Retirement savings plan
- Paid holidays and paid time off
- Additional incentives and program-specific awards may be available
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
This is a high-stakes architecture and capture role where you shape government pursuits from the technical side, not just “draw boxes.” You’ll lead solution strategy, define win themes, build differentiated architectures, and help steer pricing and delivery so the proposal is both compelling and actually executable.
About Maximus
Maximus supports government missions through technology and services, with a focus on secure, compliant solutions that can scale. This role sits close to the growth engine, partnering with capture, pricing, and delivery teams to design solutions that win and deliver.
Schedule
- Full-time
- Remote (USA)
- Must be able to obtain and maintain required security clearances
- U.S. citizenship required for program requirements
What You’ll Do
- Design scalable, extensible, flexible solutions using modern technologies and design practices
- Lead solution design and strategy for high-priority government pursuits
- Define technical win themes and differentiators for competitive proposals
- Develop and deliver presentations and demonstrations for internal and external stakeholders
- Translate client requirements into viable solution elements and architecture views
- Lead major solution components and technical volumes as part of capture teams
- Support RFI/RFP/RFQ responses, including whitepapers, concept development, architecture, and implementation methodology
- Partner with pricing and delivery teams to ensure cost realism and solution viability
- Collaborate with delivery teams to ensure solutions can be implemented operationally
- Conduct competitive analysis and align solution strategy to market trends
- Drive innovation through emerging tech and industry best practices
- Mentor other solution architects and provide guidance, coaching, and training across technical teams
- Help guide teams through technology transitions, including training and adoption planning
- Identify and contribute to improvements in open source initiatives when applicable
What You Need
- Bachelor’s degree in a related field (Master’s preferred)
- 10–12+ years of relevant professional experience (solution development/IT leadership)
- Deep understanding of government IT landscape and compliance requirements
- Experience with estimation techniques and competitive solution development
- Expertise in one or more domains (cloud, cybersecurity, AI/ML, etc.)
- Knowledge of security standards, compliance frameworks, and risk management
- Experience with government proposal processes and competitive analysis
- Strong executive-level communication and presentation skills
- Proven experience leading cross-functional teams and mentoring junior staff
- Ability to operate across multiple time zones in a fast-paced environment
- Ability to obtain and maintain required security clearances
- U.S. citizenship required
Benefits
- Salary range: $188,000–$250,000
- Health insurance coverage
- Life and disability insurance
- Retirement savings plan
- Paid holidays and paid time off
- Additional incentives and program-specific awards may be available
Happy Hunting,
~Two Chicks…
