by Terrance Ellis | Jul 25, 2025 | Uncategorized
Remote (U.S.) | Full-Time or Contract | Sales Team
🧾 About the Role
PTP is looking for a skilled Solution Architect to help design and sell Customer Experience (CX) solutions that drive results. You’ll serve as both a technical expert and client-facing partner, guiding customers through architecture, scoping, and implementation of advanced IVR and contact center systems.
📋 What You’ll Own
• Represent PTP’s CX capabilities in client meetings, demos, conferences, and seminars
• Collaborate with clients to assess and translate business needs into technical solutions
• Architect and scope full-service solutions using IVR, speech, and contact center tools
• Respond to RFPs and RFIs, build proposals, and lead technical presentations
• Partner with internal teams and sales to ensure seamless solution delivery
🎯 Must-Have Traits
• 5+ years of speech-based IVR development experience
• Proficiency in IVR/speech standards (VoiceXML, SRGS, SISR, MRCP)
• Deep understanding of contact center architecture and infrastructure
• Strong background in large-scale implementations
• Confident communicator with solid presentation skills
• Available to travel for client engagements
• Self-starter with experience in services and solution sales
• BS in Computer Science or Information Systems preferred
💡 Why It’s a Win for Architects
• High-impact work shaping full-scale enterprise solutions
• Join a growing CX-focused firm that values innovation and agility
• Flexibility to work remote with strong internal collaboration
• Competitive pay based on experience
✍️ Call to Action
If you’re a strategic thinker with a passion for CX architecture and client solutions, PTP wants to hear from you. Step into a role that blends tech and trust—apply today.
by Terrance Ellis | Jul 25, 2025 | Uncategorized
Remote (U.S.) | Full-Time | Professional Services
🧾 About the Role
PTP is seeking a talented Web Designer to shape user-centered, visually engaging experiences for CX-driven web applications. You’ll design everything from wireframes and mockups to live, responsive interfaces—collaborating closely with stakeholders, developers, and users to turn concepts into intuitive, accessible, and on-brand digital journeys.
📋 What You’ll Own
• Lead JAD sessions and apply Human-Centered Design (HCD) principles
• Translate requirements into wireframes, mockups, and prototypes
• Build and maintain consistent, cross-browser CSS frameworks
• Refactor and modernize legacy applications
• Advocate for usability and enforce visual standards
• Collaborate with dev teams and clients to balance UX and performance
• Write clean, accessible HTML5/CSS3 and integrate JavaScript/jQuery
🎯 Must-Have Traits
• 5+ years of success as a Web Designer
• 2+ years working with responsive/adaptive design
• Deep experience with HTML5, CSS3, JavaScript, jQuery
• Strong command of usability, accessibility, and design standards
• Proficient in Figma, screen mockup tools, and user testing
• Excellent communication and multitasking skills
• Bachelor’s degree in related field or equivalent experience
✨ Bonus If You Have
• Experience with government tech projects
• Background designing for Java (JSF + PrimeFaces), .NET, or mobile apps
• Knowledge of C# or Java-based front-end frameworks
• Strong grasp of Microsoft Office tools (Word, PowerPoint, Project, Excel)
💡 Why It’s a Win for Designers
• 100% remote with occasional travel to Sacramento, CA
• High-impact design work with real-world utility
• Supportive, diverse team culture
• Apply your HCD skills to meaningful, public-facing projects
✍️ Call to Action
If you’ve got the creative eye and UX chops to elevate enterprise design systems, we’d love to hear from you. Apply now to help redefine how people interact with public-facing digital platforms.
by Terrance Ellis | Jul 25, 2025 | Uncategorized
Remote (U.S.) | Full-Time or Contract | Professional Services
🧾 About the Role
PTP is on the hunt for a Software Database Engineer and Administrator (DBA) to help architect and maintain the systems powering innovative customer experience (CX) solutions. This role blends database management with web app development and cloud integration—ideal for someone who’s both analytical and creative.
📋 What You’ll Own
• Design and manage databases for analytics and application runtime
• Develop and maintain web applications for IVR and contact center systems
• Build integrations for stateful IVR applications and cloud components
• Write and manage SQL for configurations and enhancements
• Collaborate on the development of call center analytics platforms
🎯 Must-Have Traits
• 2+ years as a DBA
• Strong skills in SQL (MySQL, Aurora DB, Redshift)
• Comfort with both NoSQL and relational databases
• Experience with Java, Python, or Go
• Shell scripting fluency
• Cloud-based development in AWS
• Familiarity with tools like Flyway, Liquibase
• Git for version control
💡 Why It’s a Win for Remote Engineers
• 100% remote role with flexible contract or full-time options
• Opportunity to work on meaningful CX solutions with real-world impact
• Work with a collaborative, diverse team of problem-solvers
• Innovative projects across call center technology, analytics, and cloud
✍️ Call to Action
If you thrive on clean data structures, creative integrations, and building the tech behind intuitive customer journeys—this one’s for you. Apply now and bring your skills to a team that values your craft.
by Terrance Ellis | Jul 25, 2025 | Uncategorized
Remote (U.S. – CA preferred) | Full-Time or Contract
🧾 About the Role
PTP is a fast-growing CX systems integrator looking for a skilled Web Design and Usability (UX) Consultant to help design and deliver beautiful, results-driven customer journeys. In this role, you’ll lead with Human-Centered Design principles, build seamless digital experiences, and shape the interface strategy across large-scale client systems. If you’re creative, UX-focused, and passionate about problem-solving, this is your lane.
📋 What You’ll Own
• Define and enforce templates, UX/UI standards, and design principles
• Lead usability testing and synthesize findings into actionable improvements
• Collaborate across functions to develop prototypes and high-demand user scenarios
• Present usability insights to stakeholders and guide experience decisions
• Ensure designs hold up in real-world application across web and mobile
• Drive ongoing optimizations based on employee and customer feedback
🎯 Must-Have Traits
• Bachelor’s degree in UX, Human Factors, or Visual/Interaction Design
• 4+ years applying Human-Centered Design to complex systems
• 4+ years in visual interface design for web and mobile platforms
• 4+ years conducting UX research and usability testing
• Proven ability to communicate findings and influence digital design strategy
• Strong interpersonal skills; confident leading design sessions
🧠Bonus Points For
• Experience with California State usability standards and templates
• Familiarity with Ovo Studios CaptureUX
• Prior work with government clients or agencies
• Located in or willing to travel to Sacramento, CA occasionally
💡 Why It’s a Win for Remote Designers
• 100% remote (with potential for limited travel)
• Work across high-impact, public-facing platforms
• Join a team that values creativity and UX as core strategic pillars
• Opportunity to shape how real people experience essential services
✍️ Call to Action
Ready to design smarter digital experiences that truly serve people? PTP is looking for UX minds that think holistically and execute beautifully. Apply now to bring your skills to a mission-driven, forward-thinking team.
by Terrance Ellis | Jul 25, 2025 | Uncategorized
đź“Ť Remote | Full-time
💰 $105,000–$120,000 base + 10% bonus potential
🧾 About the Role
Tinuiti—the largest independent performance marketing firm in the U.S.—is hiring a Senior Manager of Motion Graphic Design to lead its growing creative team. This fully remote role is ideal for a seasoned motion designer with leadership chops and a killer portfolio that blends storytelling, short-form video, and performance marketing.
📋 What You’ll Own
• Drive visual storytelling for high-impact motion and video across TikTok, Instagram, YouTube, OTT, and marketplaces
• Lead and mentor a team of motion designers and animators, setting high creative standards
• Own concepting, animating, editing, and final delivery of performance-driven video
• Collaborate with cross-functional teams to align design vision with channel strategy
• Present concepts clearly to stakeholders, clients, and internal teams
• Shape and maintain Tinuiti’s motion design standards across all channels
• Champion innovation, visual trends, and motion-first marketing tactics
• Manage team workflows to ensure on-time, high-quality output
🎯 Must-Have Traits
• 7+ years in motion design, including 3+ years in a team lead role
• Advanced skills in Adobe After Effects, Premiere, Photoshop, Illustrator
• Portfolio showcasing compelling brand storytelling and performance creative
• Expertise in social-first video and OTT/streaming content
• Strong eye for typography, pacing, layout, and storytelling
• Exceptional organization and time management across multiple projects
• Collaborative mindset and growth-oriented leadership style
đź’» Remote Requirements
• 100% remote work, based in the U.S.
• Strong home setup with reliable tools for video and animation production
• Comfort managing distributed teams across time zones
💡 Why It’s a Win for Remote Leaders
• Unlimited PTO
• Full healthcare package (medical, dental, vision, life & disability)
• 4% 401(k) match with immediate vesting
• Wellness perks and equity incentives
• Ongoing mentorship and professional development
• Supportive, inclusive culture that celebrates innovation and learning
✍️ Call to Action
If you’re a creative leader who knows how to turn pixels into performance and motion into meaning—this is your seat at the table. Tinuiti is ready for your next bold move.
