by Terrance Ellis | Aug 4, 2025 | Uncategorized
Remote | Full-Time
🧾 About the Role
PTP is looking for a creative and collaborative Web Designer to craft visually engaging, intuitive, and responsive digital experiences. This is your chance to turn customer journeys into elegant, high-impact web solutions—all from the comfort of your home (with occasional travel to California). If you’re passionate about Human-Centered Design and translating complex needs into beautiful, functional pages, we want to meet you.
✅ Position Highlights
• Full-time, fully remote (with some travel to Sacramento, CA)
• Competitive pay (DOE)
• Work on high-impact CX projects with a diverse client base
• Collaborative, fast-growing team with excellent benefits
📋 What You’ll Own
• Lead requirement-gathering through interviews and joint application design (JAD) sessions
• Create wireframes, user flows, mockups, and prototypes
• Design and implement responsive, accessible web interfaces
• Write and maintain functional specifications and documentation
• Apply consistent branding, design systems, and CSS across platforms
• Refactor and modernize legacy web applications
• Balance usability and performance needs through client collaboration
🎯 Must-Have Traits
• BS in information systems, software engineering, or related field (or equivalent experience)
• 5+ years of web design experience
• 2+ years with responsive/adaptive design
• Strong grasp of Human-Centered Design principles
• Proficiency in HTML5, CSS3, JavaScript, jQuery
• Skilled with prototyping and screen mockup tools
• Experience communicating with clients and cross-functional teams
• Excellent verbal/written communication and multitasking abilities
💻 Remote Requirements
• Dedicated home office with strong internet connection
• Ability to collaborate remotely with developers and stakeholders
• Availability for occasional on-site sessions in Sacramento, CA
💡 Why It’s a Win for Remote Job Seekers
• Bring creativity and strategy to meaningful, large-scale digital projects
• Autonomy, flexibility, and a team that values innovation
• Room to grow your skill set in a fast-evolving CX tech environment
• Exposure to government and enterprise-level web transformation
✍️ Call to Action
Ready to design the kind of user experiences that leave an impression? Join PTP and help us shape the future of customer experience—one screen at a time. Apply today.
Happy Hunting,
~ 2 Chicks
by Terrance Ellis | Aug 4, 2025 | Uncategorized
Remote | Full-Time, Contract, or Temp-to-Hire
🧾 About the Role
PTP is hiring a Voice User Interface Designer to help shape the future of customer experience through intelligent, user-centered IVR and speech applications. If you love the intersection of design, psychology, and technology—and want to help real people have better conversations with machines—this is your stage.
✅ Position Highlights
• Competitive pay (DOE)
• Full-Time, Contract, or Temp-to-Full-Time options
• Fully remote role (U.S. preferred)
• Fast-paced, high-growth team in the CX tech space
📋 What You’ll Own
• Design speech and DTMF IVR experiences
• Create call flows and VUI design specifications
• Collaborate with peers and clients to develop intuitive, user-centered designs
• Conduct usability testing and tune applications for peak performance
• Support grammar design and tuning alongside speech scientists
• Help Sales/Marketing build materials that showcase our VUI design expertise
🎯 Must-Have Traits
• 5+ years of experience in voice/UI/UX design
• Strong background in linguistics, cognitive psychology, or behavioral sciences
• Clear, confident communicator—both written and verbal
• Bonus if you have computer science or conversational AI experience
💻 Remote Requirements
• Eligible to work in the U.S.
• Dedicated home office with reliable internet
• Available for meetings and collaboration during U.S. business hours
💡 Why It’s a Win for Remote Job Seekers
• Shape next-gen voice experiences from anywhere
• Join a diverse, fast-growing CX innovation company
• Flexibility to work how and where you do your best
• Direct impact on real-world user journeys
✍️ Call to Action
If you’re passionate about giving users a voice—and making sure they’re heard—this is your moment. Apply today and help us create seamless, human-centered voice experiences that deliver real results.
Happy Hunting,
~ 2 Chicks
by Terrance Ellis | Aug 4, 2025 | Uncategorized
Remote | Full-Time or Contract | U.S.-Based Preferred
📌 About the Role
PTP is growing fast and building world-class Customer Experience (CX) solutions on Google Cloud. We’re looking for a Google Cloud Engineer to help lift, shift, and build scalable cloud-native applications for real-world clients. You’ll work with modern tools, make meaningful impact, and be part of a diverse team that values innovation, autonomy, and results.
✅ Role Highlights
• Full-time or contract (remote)
• Support CX transformations through hands-on GCP implementation
• Work with a smart, collaborative team across cloud engineering and DevOps
• Competitive salary (DOE) + benefits package
🛠 What You’ll Do
• Assist in lifting and shifting existing products into Google Cloud
• Deploy and manage apps via command-line tools and CI/CD (Jenkins, Git)
• Validate software deployments, releases, and configuration changes
• Write and run scripts/queries to adjust GCP environments
• Use Unix commands to debug system and network issues
• Support microservices in containerized environments using Docker and GKE
📚 What You Bring
• 3+ years of experience with Google Cloud Platform (GCP)
• Deep knowledge of GCP networking, IAM, and application models
• Hands-on experience with:
- Google Kubernetes Engine (GKE)
- Docker containers
- Terraform infrastructure-as-code
- MySQL or PostgreSQL
- Bash, Python, C++, Node.js, JavaScript
- GNU toolchain for C++ builds
• Understanding of microservices and Linux/Unix environments
• Google Cloud certification (Professional Cloud Architect or DevOps Engineer preferred)
• Strong communicator with client-facing experience
🌍 Remote Requirements
• Must be eligible to work in the U.S.
• Stable home office setup with reliable internet
• Availability during core U.S. business hours
💡 Why Join PTP?
• Competitive pay + performance-based growth
• Flexibility and autonomy in a fully remote role
• Work with innovative clients and advanced cloud tech
• Supportive culture focused on collaboration and delivery
• Fast-growing company with enterprise clients and great team energy
📣 Apply Now
You’ve got the skills, we’ve got the mission. Join us in building smarter, faster, and more secure customer experiences in the cloud.
~ 2 Chicks
by Terrance Ellis | Aug 4, 2025 | Uncategorized
Remote | Full-Time | U.S.-Based Applicants Preferred
📌 About the Role
PTP is a rapidly growing systems integrator on a mission to reinvent Customer Experience (CX) through cutting-edge cloud solutions. We’re hiring a Google Cloud Solution Architect to lead technical design and hands-on implementation for transformative cloud projects. This role isn’t about babysitting slide decks—it’s about rolling up your sleeves, building scalable systems, and mentoring a team to deliver at the highest level.
✅ Role Highlights
• Full-time, 100% remote
• Lead high-impact CX transformations using Google Cloud
• Influence our partnership with Google Cloud directly
• Competitive salary (DOE) + full benefits
🛠 What You’ll Do
• Architect and implement secure, scalable GCP-based CX solutions
• Lead technical strategy across Google Cloud Customer Engagement Suite (CES)
• Build proof-of-concepts, demos, and architecture diagrams
• Execute hands-on engineering across GCP services (Dialogflow, BigQuery, Vertex AI, etc.)
• Serve as mentor and tech lead for developers and engineers
• Collaborate with PMs for timely, high-quality delivery
• Drive innovation through accelerators and internal best practices
• Advocate for Google Cloud solutions both internally and with clients
📚 What You Bring
• 5+ years of cloud architecture experience (3+ years specifically on GCP)
• Hands-on expertise with GCP services like Dialogflow CX/ES, Speech-to-Text, Pub/Sub, GKE, Cloud Run, Vertex AI
• Deep understanding of GCP security, IAM, billing, VPCs, hybrid networking, and logging
• Experience in contact center/CX transformations using Google Cloud
• Strong in Terraform, CI/CD, Docker, Kubernetes
• Professional-level GCP Cloud Architect Certification
• Strong communicator and team leader
🌟 Bonus Points
• Experience with CES tools like Agent Assist, Quality AI, Retail Search, or Vertex AI Search
• Background in large-scale contact center or CX transformations
• Familiarity with other platforms (Genesys, NICE, Five9)
• Experience designing packaged cloud accelerators
• Additional GCP certifications
🌍 Remote Requirements
• Must be eligible to work in the U.S.
• Strong home office setup with reliable internet
• Availability during standard U.S. business hours
💡 Why Work at PTP?
• High-growth company with room to lead and innovate
• Solid client base and meaningful, scalable projects
• Competitive compensation + benefits
• Flexible, collaborative, remote-first culture
📣 Apply Now
You’re not just another architect—we’re looking for a cloud builder with vision, precision, and execution chops. If you’re ready to help transform the future of CX, let’s talk.
~ 2 Chicks,
by Terrance Ellis | Aug 4, 2025 | Uncategorized
Remote | Full-Time or Contract | Based in U.S. (National, CA preferred)
📌 About the Role
PTP is a fast-growing systems integrator specializing in cutting-edge Customer Experience (CX) solutions. We’re on the hunt for a detail-obsessed Web Design and UX Consultant to shape and refine user experiences that don’t just look good—they work. If you blend human-centered design with usability testing, prototyping, and visual storytelling—and you’re comfortable leading conversations with both engineers and execs—this role is calling your name.
✅ Highlights
• Remote (with occasional travel to Sacramento, CA)
• Full-time or Contract
• Project variety across public-sector CX platforms
• Work with cross-functional teams on high-impact projects
🛠 Your Mission
• Create and enforce templates, UI guidelines, and UX standards
• Lead the planning and execution of usability testing
• Collaborate across teams to develop scenarios, screeners, and prototypes
• Translate human-centered design insights into actionable product improvements
• Present usability findings to diverse stakeholders (technical and non-technical)
• Monitor real-world performance to ensure design intent carries through
📚 Must-Have Skills
• 4+ years in UX/UI design with a strong HCD (Human-Centered Design) approach
• Hands-on experience in usability testing, research, and prototyping
• Skilled in data analysis and translating user feedback into design improvements
• Bachelor’s in Human Factors, Graphic Design, Interaction/Visual Design, or similar
• Fluent in communicating design concepts to cross-functional audiences
• Strong interpersonal and facilitation skills
🌟 Bonus Points (Nice to Have)
• Experience working with California state agencies or public sector clients
• Familiarity with California Web Usability Guidelines & the Governor’s Template
• 1+ year using Ovo Studios CaptureUX
🌍 Remote Requirements
• Must be based in the United States
• Available for occasional on-site meetings in Sacramento, CA
• Strong WiFi + home office setup
💡 Why Join PTP?
• Make a tangible impact across government and public-facing platforms
• Join a team that values creativity, precision, and collaboration
• Work on CX solutions that directly affect how people live and work
• Be part of a diverse, dynamic, and fast-growing organization
📣 Apply Now
Ready to shape seamless customer journeys that actually work for people? Apply today and help us make digital experiences feel human again.
~ 2 Chicks,
