by Terrance Ellis | Feb 9, 2026 | Uncategorized
If you’re good at translating “my software is broken” panic into calm, clear fixes and clean documentation, this role is for you. You’ll be the front line for customers using GreenSoft’s GDM software, helping them troubleshoot issues, understand workflows, and stay compliant.
About GreenSoft Technology Inc.
GreenSoft Technology, Inc. (founded in 2002) provides environmental compliance data management services and software for the global electronics industry, supporting regulations like EU RoHS, EU REACH, and Conflict Minerals.
Schedule
Full-time, remote.
Must be located in the Eastern Time Zone and able to work Eastern Standard Time (EST) hours.
What You’ll Do
- Respond to client inquiries across multiple channels and resolve software-related issues with strong customer care
- Troubleshoot application problems and guide users through product functionality and best practices
- Support customer training on GreenSoft’s GDM Software alongside the support team
- Maintain deep knowledge of software features, workflows, and integrations
- Create workflow documentation tailored to customer compliance reporting needs
- Update and maintain support content such as User Guides, Release Notes, and instruction manuals
- Document issues and resolutions in a ticketing system to track trends and report insights
- Partner with development to support feature requests, rollouts, and product updates
- Conduct training sessions to improve customer adoption and confidence
- Follow GreenSoft’s Information Security Management System (ISMS) policies and ensure secure handling of protected data
What You Need
- Professional certification or college degree in a technical-related field
- 1–3 years of experience in software support or technical support
- Strong communication, facilitation, presentation, and customer support skills
- Strong analytical, problem-solving, and time management skills
- Ability to work independently with minimal supervision and collaborate in a small team
- Proficiency with MS Office
- SQL database and XML knowledge are a plus
- Ability to complete an Excel/technical skills assessment during the interview process
- Bonus: knowledge of global compliance regulations
Benefits
- Paid time off
- 10 paid company holidays per year
- Two weeks (10 days) paid vacation per year
- Health insurance
- GreenSoft pays a portion of medical insurance
- 100% dental and vision paid by GreenSoft
- Health incentive
- $1.00 per day per calendar year (paid with proper documentation)
- Retirement plan
- Eligible for the company 401(k) after the applicable waiting period
- Additional voluntary benefits (employee-paid)
- Short-term disability, accident, cancer, hospitalization, critical illness insurance
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 9, 2026 | Uncategorized
If you’re the kind of engineering manager who stays close to the code, cares about real delivery metrics, and knows how to get squads moving faster without lighting production on fire, this role is built for you. You’ll lead product engineering squads that own the full customer journey and help roll out AI-native development practices across the team.
About Bizee
Bizee (formerly Incfile) has helped over 1 million entrepreneurs start and run their businesses, and they’re evolving from a transaction-first company into an AI-powered operating system for entrepreneurs. They value grit, speed, clarity, and shipping work that speaks for itself.
Schedule
Full-time, remote (U.S.).
What You’ll Do
- Lead 3–5 Technical Leads across ~20 engineers building Bizee’s customer-facing product experiences
- Stay hands-on in code reviews, architecture discussions, sprint ceremonies, and retros
- Help squads ship weekly releases by improving execution, focus, and cross-team alignment
- Coach and develop Tech Leads with clear growth plans and next-level readiness
- Drive adoption of AI coding tools (Claude Code and similar) by modeling practical daily usage
- Partner with Product and Design to run outcome-driven squads that balance autonomy with alignment
- Improve quality by reducing production incidents through better engineering rigor, review standards, and debugging practices
- Hire to fill key gaps (including backfilling a Partner Enablement Tech Lead and adding 3–5 engineers as needed)
What You Need
- Experience managing Tech Leads or Engineering Managers and building leaders, not just strong individual contributors
- Comfort staying close to technical details: PR reviews, architecture tradeoffs, and production debugging
- Practical, personal experience using AI coding tools (Claude, Cursor, Copilot) with real productivity gains you can explain and show
- Strong delivery instincts: you can cut scope when needed, protect quality when it matters, and keep squads honest about commitments
- Full-stack fluency to evaluate tradeoffs across frontend and backend (you don’t need to code daily, but you can smell bad decisions early)
- Experience running cross-functional squads with Product and Design
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Virtual wellness resources
- Work from home
This role is not for “strategy-only” managers. They’re telling you up front: you’ll be expected to show recent code review activity, walk through how you use AI tools, and talk through a real production incident you helped debug.
If that’s you, move.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 9, 2026 | Uncategorized
If you’re the kind of builder who ships production AI systems, sweats cost and reliability, and still writes most of the code yourself, this role is built for you. You’ll lead the AI platform squad that powers every AI feature across Bizee’s product teams.
About Bizee
Bizee (formerly Incfile) has helped over 1 million entrepreneurs start and run their businesses. They’re evolving from a transaction-first formation company into an AI-powered operating system for entrepreneurs, focused on real outcomes, real scale, and production-grade craft.
Schedule
Full-time, remote.
What You’ll Do
- Build and operate shared AI infrastructure used by product squads across the company
- Ship a production AI gateway with model routing, rate limiting, cost controls, and observability
- Create a shared LLM integration framework (prompt management, versioning, guardrails, evaluation)
- Design scalable model serving infrastructure for real-time and batch inference
- Implement automated evaluation pipelines for LLM outputs and AI system reliability
- Improve AI developer experience through clean APIs, documentation, and reusable patterns
- Collaborate with Platform, Data & Analytics, and product technical leads to define integration standards
- Review PRs, mentor engineers, and set engineering practices for the AI platform squad
- Help hire and grow the team to 3–4 engineers and establish on-call and operating rhythms
What You Need
- Proven experience building and operating production AI/ML infrastructure (model serving, inference pipelines, LLM gateways, or similar)
- Hands-on LLM application development experience (prompting, RAG, guardrails, production tradeoffs)
- Daily use of AI coding tools (they specifically call out Claude Code)
- Strong platform mindset: designing systems other engineers consume, with strong documentation and developer experience
- Experience implementing cost controls and scale strategies for AI inference (routing, caching, optimizations)
- Experience leading or tech-leading a small engineering team (2–5 engineers) while remaining highly hands-on
- Business outcome orientation (conversion, retention, efficiency), not just model metrics
- Comfort operating in a fast-moving, remote, high-ownership environment
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Virtual wellness resources
- Work from home
This is not a “manager who delegates” role. They want a hands-on technical lead who proves it every sprint.
Take your shot while it’s fresh.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 9, 2026 | Uncategorized
If you can build clean, conversion-focused sites directly in Webflow (no Figma handoff babysitting), and you actually care about accessibility, this is your lane. You’ll make real design decisions in-platform and ship work that performs.
About //TECHYSCOUTS
//TECHYSCOUTS builds high-quality, high-performing websites for businesses they genuinely like. They’re big on clean dev, accessibility, thoughtful strategy, and a low-ego, friends-helping-friends culture.
Schedule
Full-time, remote (U.S.-based team).
What You’ll Do
- Design and build responsive websites directly in Webflow (layout, type, spacing, hierarchy, interactions)
- Create reusable components, CMS collections, and scalable page structures
- Build clean animations/interactions using native Webflow tools
- Maintain consistent class naming and structure using best practices
- Build to WCAG 2.1/2.2 standards (contrast, keyboard nav, focus states, semantic structure, ARIA)
- Identify accessibility risks early and recommend fixes proactively
- Apply UX and CRO best practices to guide users toward key actions
- Collaborate with PMs, SEO specialists, clients, partners, and sales to deliver on time
- Participate in QA and address feedback efficiently
- Handle post-launch design updates and improvements
- Help estimate scope, effort, and timelines for Webflow requests
- Contribute to internal standards, documentation, and training resources as needed
What You Need
- 2–4+ years hands-on Webflow experience
- Strong design eye for layout and visual hierarchy
- Proven experience designing directly in Webflow (not just building from static mocks)
- Strong understanding of ADA/WCAG accessibility standards
- Familiarity with UX patterns and lead-focused design
- Comfortable in a fast-paced, client-facing agency environment
Benefits
- Fully remote (U.S.-based team)
- Supportive, low-ego culture
- High ownership and trust
- Learning and growth encouraged
- Variety of clients and design challenges
- Competitive compensation with room to grow
- Salary: $50,000 (DOE) + additional performance/scope-based compensation opportunities
Take your shot while it’s fresh.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 9, 2026 | Uncategorized
If you’re good with people, good with process, and you can train users without talking like a robot, this role is built for that sweet spot. You’ll own onboarding from sales close to real adoption, with a heavy focus on “get them value fast.”
About ECP
ECP is a SaaS platform used by senior living communities to support resident care and operations, serving 6,500+ communities worldwide.
Schedule
Full-time, remote. Travel up to 25% (based on customer demand).
What You’ll Do
- Lead implementations from sales close through launch and full adoption
- Project manage system setup, training, and rollout milestones
- Train customers via phone, email, and Zoom (on-camera), plus occasional onsite visits
- Troubleshoot issues and escalate high-risk items that could impact retention
- Spot churn risks early and put mitigation plans in motion
- Maintain clean, up-to-date CRM records and implementation progress tracking
- Use CRM project tools to manage milestones and internal communication
- Generate reports and insights from customer data to improve outcomes
- Advocate for customer needs with product, engineering, support, and success teams
What You Need
- Bachelor’s degree (required)
- 2+ years customer-facing experience
- 1+ year implementing SaaS software (or similar web-based implementations)
- Strong organization, presentation, and communication skills
- Comfort using project management tools
- Ability to travel up to 25%
Benefits
Not listed in the job post.
Happy Hunting,
~Two Chicks…
