Ready to work at the intersection of AI, client success, and digital innovation? Powerfront—creators of the INSIDE™ AI Customer Visual Engagement Platform—partners with the world’s most prestigious brands including Louis Vuitton, Gucci, Ferrari, Cartier, Valentino, Staples, and Lenovo. We’re a global, fully remote team dedicated to building AI-driven solutions that redefine customer engagement.
This role is your chance to lead client onboarding, product adoption, and implementation while shaping the future of luxury e-commerce experiences.
What You’ll Do
- Manage client onboarding, discovery, and change management meetings.
- Provide implementation, configuration, and training support to clients.
- Collaborate with internal teams to organize demos, deliver insights, and drive adoption.
- Build trusted partnerships with client stakeholders (Director, VP-level, and above).
- Conduct usage reviews and provide proactive recommendations to ensure client success.
- Prepare and deliver presentations, documentation, and client-facing materials.
- Support business development with product demonstrations and onboarding support.
- Create training and support documentation to enhance the client journey.
What You’ll Need
- 3+ years in customer-facing roles, ideally within a B2B SaaS company.
- Bachelor’s degree or equivalent experience.
- Excellent English communication (written and spoken); multilingual skills a plus.
- Strong organizational, multitasking, and project management skills.
- Proficiency with G-Suite or Microsoft Office (Word, Excel, PowerPoint).
- Ability to adapt to changing priorities and solve problems independently.
- Experience with e-commerce, marketing, or customer support preferred.
- Certifications in change management (Prosci, CCMP, etc.) are a bonus.
- Entrepreneurial mindset and passion for emerging technologies.
Why Join Powerfront
- Competitive salary & benefits package.
- 100% remote-first culture, highly interactive and collaborative.
- Work directly with world-leading luxury brands.
- Long-term career growth and progression opportunities.
- Be part of a forward-thinking company shaping the future of AI in customer experience.
If you’re ready to transform client experiences with AI, Powerfront is your launchpad.
Happy Hunting,
~Two Chicks…