Shape the vision and architecture of enterprise AI systems that drive real healthcare transformation. This is a senior leadership role for someone who thrives on setting standards, leading large-scale AI initiatives, and aligning business strategy with cutting-edge technology.
About PointClickCare
PointClickCare is a leading health tech company serving over 30,000 provider organizations with the largest long-term and post-acute care dataset in North America. Privately held and founder-led, we reinvest heavily into innovation to accelerate AI adoption in healthcare. Recognized by Forbes as a top private cloud company and one of Canada’s Most Admired Corporate Cultures, PointClickCare empowers its people to build smarter, human-first solutions.
Schedule
- Remote, US-based role with occasional travel to Mississauga or Salt Lake City offices for onboarding and team events
- Full-time position
What You’ll Do
- Drive the vision, roadmap, and architecture patterns for AI across the enterprise
- Architect and deliver LLM-powered agents for internal and external use cases (MS Copilot Studio, Salesforce Agentforce)
- Design orchestration flows with platforms like Agentforce, CoPilot, LangGraph, CrewAI, and LangChain
- Implement RAG strategies tied to internal documentation and data warehouses
- Provide architecture standards, reference designs, and governance across business units
- Lead end-to-end solution design ensuring scalability, security, reliability, and maintainability
- Conduct proof-of-concepts and research on emerging AI technologies
- Manage architecture review processes and align technology solutions with business capability models
- Collaborate with senior leaders and domain architects to guide AI adoption across the enterprise
What You Need
- Bachelor’s or Master’s degree in Computer Science, IT, or related field
- 5+ years of AI/ML, software engineering, or intelligent systems experience (with at least 2 years in LLM-based or agentic AI development)
- Strong Python skills for backend, APIs, and containerized services
- Hands-on experience with platforms like OpenAI, Azure OpenAI, Anthropic, and frameworks like LangChain, LangGraph, CrewAI, or AutoGen
- Proven leadership as a Principal Architect in a global organization, delivering large-scale AI transformations
- Experience with business capability modeling and translating business needs into technology solutions
- Architecture certifications (Azure, TOGAF, Salesforce Technical Architect) preferred
- Strong knowledge of security architecture principles
Compensation
- $173,000 – $190,000 annually
Benefits
- Benefits starting Day 1
- Retirement plan matching
- Flexible paid time off
- Wellness programs and employee assistance resources
- Parental and caregiver leave
- Fertility and adoption support
- Continuous development support programs
- Allyship and inclusion communities
- Employee recognition programs
Join PointClickCare and lead the architecture of enterprise AI systems that redefine how healthcare is delivered and experienced.
Happy Hunting,
~Two Chicks…