(Remote – U.S. | Full-Time or Contract | PTP)
🧾 About the Role
PTP is a fast-growing systems integrator delivering strategic CX solutions that truly impact how people interact with technology. We’re looking for a Solution Architect who not only speaks tech fluently but can sell it just as well. If you’ve got the mind of an engineer and the heart of a storyteller, this hybrid technical-sales role is your lane.
âś… Position Highlights
• Full-Time or Contract
• 100% Remote (U.S.-based)
• Competitive salary (DOE)
• Direct impact on high-stakes client deals
• Opportunity to lead pre-sales efforts and shape solution strategy
📋 What You’ll Own
• Represent PTP at client meetings, conferences, and industry events
• Identify and define business and technical requirements
• Architect and scope CX solutions that address client needs
• Deliver solution walkthroughs and technical demos
• Write proposals and respond to RFIs/RFPs
• Partner with sales, engineering, and product teams to close deals
🎯 Must-Have Traits
• 5+ years of experience developing speech-based IVR systems
• Strong knowledge of IVR and speech standards (VoiceXML, SRGS, SISR, MRCP)
• Deep understanding of contact center infrastructure
• Experience with large-scale contact center implementations
• Confident presenter with excellent verbal and written communication skills
• Proven record in professional services or enterprise software sales
• Self-starter with a client-first mindset
• BS in Computer Science, Information Systems, or related field (preferred)
• Open to travel when needed
đź’» Remote Requirements
• U.S.-based
• Available during standard business hours for client engagement
• Comfortable collaborating across virtual teams and time zones
💡 Why It’s a Win for Remote Job Seekers
You’ll be on the frontlines of innovation—helping companies reimagine their customer experience through powerful CX tech. It’s not just a sales role—it’s a builder’s seat with influence.
✍️ Call to Action
If you know how to map a problem to a product—and do it with clarity and confidence—join PTP and help us drive the next generation of CX transformation.