(Remote â U.S.)
𧞠About the Role
Join OutSystems and help shape the future of enterprise technology. As a Senior Technical Success Manager, youâll build trusted partnerships with customers, ensuring their successful adoption and use of the OutSystems platform. Youâll guide strategic implementation plans, support ongoing technical growth, and act as a bridge across product, R&D, sales, and support teams. If you enjoy solving complex challenges, influencing outcomes, and making an impact across organizationsâthis is the role for you.
â
Position Highlights
⢠Title: Senior Technical Success Manager
⢠Location: Remote (U.S.-based)
⢠Type: Full-Time
⢠Industry: Low-code platform / Enterprise SaaS
⢠Culture: Global, collaborative, and fun (yes, actually fun)
đ What Youâll Own
⢠Coach customers through the successful technical adoption of OutSystems
⢠Drive expansion strategies in complex and regulated IT environments
⢠Bridge communication between technical teams at the client and internal teams at OutSystems
⢠Guide customers through development, AI, DevOps, Infrastructure, Monitoring, and more
⢠Lead technical reviews and proactively address potential issues
⢠Design and implement adoption plans to increase platform proficiency
⢠Serve as a customer advocate internally and deliver roadmap updates
⢠Document and share recurring customer pain points to improve the product
đŻ Must-Have Traits
⢠5+ years of mobile/web development experience
⢠3+ years as a Technical Lead, Coach, or Technical Account Manager
⢠Expertise in web/mobile dev: HTML, CSS, JavaScript, C#, Java, relational databases
⢠Solid grasp of ALM/APM practices and tools
⢠Excellent communication and customer engagement skills
⢠Experience working cross-functionally across Sales, Support, Product, and Engineering
⢠Practical understanding of IT ecosystems: VPNs, firewalls, AWS/GCP/Azure, containers
⢠Bachelorâs degree in Computer Science, Engineering, or a related technical field
⢠Ability to travel as needed
⢠Strong preference for experience with OutSystems platform
đĄ Why Itâs a Win for Remote Job Seekers
Youâll get to work on the cutting edge of full-stack development, helping enterprise clients evolve their tech stacks. With global team support, rich collaboration across departments, and the freedom to dive deep into meaningful challengesâthis isnât your average customer success role.
âď¸ Call to Action
If youâre a tech-savvy leader with a passion for solving complex problems and helping others succeed, apply now and become part of a dynamic team redefining whatâs possible in enterprise software.