(Remote – U.S. | Full-Time | Lightboard)
🧾 About the Role
Lightboard is looking for a Creative Services Manager to lead the charge across client relationships, project execution, and creative delivery. This role blends the best of account management, art direction, and design leadership—minus the agency red tape. You’ll guide customers from kickoff to final files while collaborating with a world-class design team. If you thrive in ambiguity, geek out over layout and branding, and can juggle multiple clients without dropping the craft—this is for you.
âś… Position Highlights
• 🧾 Full-Time
• 💻 100% Remote (U.S. only)
• 💰 Client accounts range $5K–$50K per quarter/year
• 👥 Manage 15–30 clients and 3–5 designers
• 🩺 Full health, dental, vision
• 💼 Matching 401(k)
• 🌴 Generous PTO + no work on your birthday
• 💻 MacBook Pro + 4K monitor + all the tools
📋 What You’ll Own
• Be the go-to point of contact for clients—planning, briefing, budgeting
• Guide deliverables from first draft to final file
• Translate marketing goals into creative briefs and timelines
• Manage freelance/staff designers across layout, web, and illustration
• Foster long-term client relationships through high-quality delivery
• Strategize and allocate quarterly budgets for creative output
🎯 Must-Have Traits & Skills
• Professional design experience + strong visual literacy
• Confident communicator with clients and creatives alike
• Sharp project management skills (timelines, budgets, feedback loops)
• Grace under pressure, especially with creative requests and revisions
• Familiarity with B2B marketing and creative workflows
• Strong written and verbal communication
đź’ˇ Nice to Have
• Background in agency or in-house marketing design
• Deep knowledge of modern marketing tools and platforms
• Entrepreneurial mindset—you make things happen
• A well-curated archive of cat GIFs or equally powerful dog memes
• Ability to start every bullet with the same letter (or at least try)
đź’» How It Works
• Fully remote team (Seattle-based HQ, but you can be anywhere in the U.S.)
• Creative Services Managers own the client journey from discovery call to launch
• You’ll work closely with clients who already have strategy—they need execution
• Projects range from websites and decks to full brand refreshes
• We value kindness, quality, and clear communication
✍️ Call to Action
If you’ve ever wanted to run the creative show—without the chaos—Lightboard’s ready for you.